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Identity Fraud Protection Services: Double Digit Growth to Continue, Yet Confusion and Usability Issues Threaten Market Share
Javelin Strategy & Research, Dec 2007, Pages: 36
Overview
Primary Questions
Findings and Analysis
Consumer Perceptions Drive Adoption of Identity Protection Services
Five Factors to Gain Market Share
New Accounts Fraud Incurs the Highest Losses, Victim Impact
Credit Cards are Most Targeted for New Accounts Fraud
The Propagation of Consumer-facing Solutions to Fight New Accounts Fraud
Consumers Express Strong Liking for New Data Mining Services
Consumers Want Convenient, Web-based Access to their Credit Data
One out of Four Buy from Issuers?-But Half Receive Credit Monitoring for Free
State of the Union: Identity Fraud Protection Services Industry
Credit Monitoring Renewal Rates Mirror Purchase Rates, But Need Improvement
Fraud Alerts: The “Middle-Ground” Approach to Identity Fraud Protection
Data Mining: Popular New Offering Needs Refinement to Realize Full Potential
Credit Freezes: The Next Frontier in Identity Fraud Protection
Identity Protection Services Overview
Fraud Alerts: Vendor Overview
Resolution-Oriented Services: Vendor Overview
Data Mining/Scanning: Vendor Overview
Credit Monitoring Services Overview
Partnership Opportunities for Financial Institutions
Child Identity Fraud Protection
Related Research
Methodology
Appendices
Appendix A: Three out of Ten Have Used a Credit Monitoring Service
Appendix B: Most Consumers View their Credit Report Infrequently
Appendix C: Almost One in Five (18%) Has Used Identity Theft Insurance
Appendix D: One out of Three Consumers Wants FI-Provided Identity Insurance
Appendix E: One of every Four Fraud Victims Purchases Credit Monitoring
Appendix F: Almost Three-fourths of Issuers Offer Credit Reports or Monitoring
Figure 1: Identity Fraud Protection Market Size
Figure 2: Comparisons of Incidence Rates and Average Fraud Amounts
Figure 3: Types of Fraudulent New Accounts Opened
Figure 4: Definitions of Identity Fraud Protection Services
Figure 5: Fraud Protection Services that Consumers Are Most Likely to Purchase
Figure 6: Preferred Features for Potential Purchasers of Identity Safety Services
Figure 7: Consumer Sources of Credit Monitoring Services
Figure 8: Analysis of Consumer Fraud Protection Services, by Category
Figure 9: Credit Monitoring Subscribers’ Likelihood of Renewal
Figure 10: Consumer Usage of Fraud Alerts
Figure 11: Analysis of Identity Protection Services
Figure 12: Fraud Alerts Features by Vendor
Figure 13: MyTruston Features
Figure 14: Data Mining Features by Vendor
Figure 15: Credit Monitoring Features by Vendor
Figure 16: Credit Monitoring Services Offered by Banks
Figure 17: LifeLock for Kids and Family
Figure 18: Child Identity Fraud Protection Services
Figure 19: Consumer Usage of Credit Monitoring
Figure 20: Frequency of Credit Report Access
Figure 21: Consumer Usage of Identity Theft Insurance
Figure 22: Consumer Preferences for FI-provided Identity Safety Features
Figure 23: Consumer Behavior Changes after Fraud Victimization
Figure 24: Percentage of Issuers Meeting Javelin Criteria for Identity Fraud Detection
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