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CRM (Customer Relationship Management) Market Research Reports

CRM Applications Industry Forecasts - China Focus - Product Thumbnail Image

CRM Applications Industry Forecasts - China Focus

  • Report
  • September 2024
  • 80 Pages
  • China
From
From
How To Be A Customer Service Superstar - Webinar (Recorded) - Product Thumbnail Image

How To Be A Customer Service Superstar - Webinar (Recorded)

  • Webinar
  • October 2023
  • 60 Minutes
  • Global
From
From
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Customer Relationship Management (CRM) is a technology-driven approach to managing customer relationships. It is used to track customer interactions, store customer data, and analyze customer behavior. CRM systems are designed to help businesses better understand their customers, build stronger relationships, and increase sales. CRM systems can be used to manage customer data, track customer interactions, and analyze customer behavior. They can also be used to automate customer service processes, such as responding to customer inquiries and providing personalized customer service. Additionally, CRM systems can be used to create targeted marketing campaigns and track customer loyalty. CRM systems are used by businesses of all sizes, from small businesses to large enterprises. Some of the leading companies in the CRM market include Salesforce, Oracle, Microsoft, SAP, and Zoho. Show Less Read more