- Book
- March 2023
- 224 Pages
- Book
- June 2022
- 512 Pages
- Book
- September 2021
- 256 Pages
Global
- Book
- February 2021
- 240 Pages
- Book
- October 2020
- 272 Pages
- Book
- August 2019
- 288 Pages
- Book
- May 2019
- 224 Pages
- Book
- May 2019
- 336 Pages
- Book
- April 2016
- 256 Pages
- Book
- January 2016
- 208 Pages
- Book
- January 2011
- 258 Pages
Customer Relationship Management (CRM) is a technology-driven approach to managing customer relationships. It is used to track customer interactions, store customer data, and analyze customer behavior. CRM systems are designed to help businesses better understand their customers, build stronger relationships, and increase sales.
CRM systems can be used to manage customer data, track customer interactions, and analyze customer behavior. They can also be used to automate customer service processes, such as responding to customer inquiries and providing personalized customer service. Additionally, CRM systems can be used to create targeted marketing campaigns and track customer loyalty.
CRM systems are used by businesses of all sizes, from small businesses to large enterprises. Some of the leading companies in the CRM market include Salesforce, Oracle, Microsoft, SAP, and Zoho. Show Less Read more