Couriers And Messengers Global Market Report 2024

The couriers and messengers market size has grown rapidly in recent years. It will grow from $812.04 billion in 2023 to $913.42 billion in 2024 at a compound annual growth rate (CAGR) of 12.5%. The growth experienced in the historical period can be attributed to the expansion of e-commerce, increased globalization, the ongoing process of urbanization, and a heightened emphasis on time-sensitive deliveries.

The couriers and messengers market size is expected to see rapid growth in the next few years. It will grow to $1,444.74 billion in 2028 at a compound annual growth rate (CAGR) of 12.1%. The expected growth in the forecast period can be attributed to advancements in technology, the influence of healthcare logistics, the rising prominence of emerging markets, and the increasing demand for customization and personalization. Key trends anticipated during the forecast period involve technological advancements, a focus on same-day and instant delivery services, the expansion of global trade, and the surge in cross-border e-commerce.

Courier and express delivery service providers are increasingly embracing automated parcel terminals. These automated parcel terminals are computer-controlled units designed to offer customers 24/7 access to parcel collection, drop-off, and return services. They are strategically placed at high footfall locations, including pedestrian walkways, convention centers, grocery stores, shopping malls, convenience stores, gas stations, and railway stations. By leveraging these terminals, delivery service providers enhance the efficiency of their delivery networks and reduce the costs associated with managing last-mile deliveries. The utilization of automated parcel terminals is particularly widespread in Europe, and the global market for these automated systems in parcel delivery is expected to grow to $1.06 billion by 2025, highlighting the significant potential for their adoption.

The primary segments within the couriers and messengers market include domestic and international couriers, with domestic couriers focusing on the provision of services within a specific country. Furthermore, the market is categorized by its coverage areas, encompassing local messengers, local delivery, couriers, and express delivery services. Lastly, the market is also classified based on end-users, with distinct segments for business-to-business (B2B), business-to-consumer (B2C), and other users.

The couriers and messengers market research report is one of a series of new reports that provides couriers and messengers market statistics, including couriers and messengers industry global market size, regional shares, competitors with a couriers and messengers market share, detailed couriers and messengers market segments, market trends and opportunities, and any further data you may need to thrive in the couriers and messengers industry. This couriers and messengers market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The couriers and messengers market is poised for growth, primarily due to the expanding e-commerce industry. E-commerce, or electronic commerce, involves the online buying and selling of goods and services, as well as the electronic exchange of money and data, often over the Internet. Within the e-commerce sector, couriers and messengers play a vital role in ensuring the prompt and efficient delivery of products purchased online. They contribute to seamless logistics and enhance the overall customer experience, thereby supporting the growth and success of e-commerce enterprises. For example, in August 2023, the United States Census Bureau reported that the total value of retail e-commerce sales in the United States for the second quarter of 2023 reached $277.6 billion, marking a 2.1% increase from the first quarter of the same year and a significant 7.5% growth compared to the second quarter of 2022. This data underscores the pivotal role of the e-commerce industry in driving the expansion of the couriers and messengers market.

Prominent companies in the courier and messenger industry are increasingly embracing digital secure locks as part of their strategic efforts to maintain a competitive edge. Digital secure locks represent electronic locking systems that leverage advanced technologies, including encryption and authentication methods, to ensure robust access control and security. These modern locks often serve as replacements for traditional mechanical locks and keys, allowing for remote operation and monitoring through digital devices. As an illustrative example, in February 2023, BVK Technology, a company based in Turkey specializing in security systems, introduced an innovative solution for courier deliveries. This solution entails the courier delivering goods in a specially designed package secured by a keyless Bluetooth lock. To access the contents of the package, customers use a personal code to unlock it. BVK Technology's courier delivery box solution has been conceived to provide customers with a secure and convenient method for receiving their packages.

Major companies operating in the couriers and messengers market include Amazon.com Inc., United States Postal Service, United Parcel Service Inc., Deutsche Post AG, FedEx Corporation, SF Express Co. Ltd., Le Groupe La Poste, Canada Post Corporation, Japan Post Group, The Royal Mail, DHL, Quick Messenger Service, American Eagle Courier LLC, NPD Logistics, OnTrac Logistics Inc., Postmates, Grubhub Inc., DoorDash Inc., Uber Eats, Instacart, Deliv Inc., Caviar express Inc., Favor Delivery, Shipt, Roadie Inc., GoShare, DTDC Express Ltd., Dropoff, Quiqup, Stuart, Gophr, Zoom2u, Lalamove, Postmates Fleet, Favor Fleet, Uber Eats Driver, DoorDash Inc.

Asia-Pacific was the largest region in the couriers and messengers market in 2023. Western Europe was the second largest region in the couriers and messengers market. The regions covered in the couriers and messengers market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.

The countries covered in the couriers and messengers market report are Australia, China, India, Indonesia, Japan, South Korea, Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, Brazil, Chile, Argentina, Colombia, Peru, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa

The couriers and messengers market includes revenues earned by entities by providing sorting and transportation services for parcels and the delivery of products that are purchased using online platforms. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


This product will be delivered within 3-5 business days.