Asia Pacific Hosted PBX Market Size, Share & Trends Analysis Report BY Offering (Solution, and Services), By Application (Unified Communication & Collaboration, Mobility, Contact Center, and Others), By Enterprise, By Country and Growth Forecast, 2023 - 2030

The Asia Pacific Hosted PBX Market would witness market growth of 18.0% CAGR during the forecast period (2023-2030).

The cost efficiency of this PBX is a primary driver for its adoption in telephony applications. Businesses can deploy a sophisticated telephony system without significant upfront investments in hardware. The pay-as-you-go or subscription-based model allows for predictable monthly costs, making it an attractive option for businesses with varying communication needs. These PBX systems often integrate with collaboration and conferencing tools, enabling businesses to conduct virtual meetings, webinars, and conferences.

Moreover, many of these PBX solutions operate on Voice over Internet Protocol (VoIP), facilitating high-quality voice communication. VoIP integration allows businesses to leverage internet connectivity for cost-effective and efficient voice communication, replacing traditional phone lines. Scalability is a key application of this PBX, allowing businesses to scale their communication infrastructure based on changing needs. Whether adding new users and features or expanding to new locations, businesses can easily adapt their PBX system without the constraints of physical hardware.

The telecom sector in India has been experiencing significant growth, with a consistently expanding user base. As more individuals and businesses gain access to telecommunications services, there is a parallel increase in the demand for advanced communication solutions such as this PBX. As per the data from Invest India, the country's telecom industry is the second largest in the world, with a subscriber base of 1.181 Bn as of September 2023 (wireless + wireline subscribers). Internet connections jumped from 25.15 Cr in March 2014 to over 88 Cr in March 2023. Broadband connections rose from 6.1 crore in March 2014 to 83.22 Cr in December 2022. Thus, rising telecom sector in Asia Pacific will fuel the growth of the regional market.

The China market dominated the Asia Pacific Hosted PBX Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $2,617.5 million by 2030. The Japan market is registering a CAGR of 17.3% during (2023 - 2030). Additionally, The India market would showcase a CAGR of 18.8% during (2023 - 2030).

Based on Offering, the market is segmented into Solution, and Services. Based on Application, the market is segmented into Unified Communication & Collaboration, Mobility, Contact Center, and Others. Based on Enterprise, the market is segmented into BFSI, Retail & Ecommerce, IT & Telecom, Healthcare & Lifesciences, Manufacturing, Travel & Hospitality, Government & Public Sector, Education, and Others. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

List of Key Companies Profiled

• Verizon Communications, Inc.
• Cisco Systems Inc.
• AT & T, Inc.
• Comcast Corporation
• RingCentral, Inc
• 8x8, Inc.
• Lumen Technologies, Inc.
• Mitel Networks Corporation (Searchlight Capital Partners, L.P. )
• BT Group plc
• CloudTalk, s.r.o.

Market Report Segmentation

By Offering

• Solution
• Services

By Application

• Unified Communication & Collaboration
• Mobility
• Contact Center
• Others

By Enterprise

• BFSI
• Retail & Ecommerce
• IT & Telecom
• Healthcare & Lifesciences
• Manufacturing
• Travel & Hospitality
• Government & Public Sector
• Education
• Others

By Country

• China
• Japan
• India
• South Korea
• Singapore
• Malaysia
• Rest of Asia Pacific