Postal Services in Australia - Industry Market Research Report

Package deal: Online shopping growth continues to send industry revenue skyward

The Postal Services industry was once the main mode of communication in Australia, but technological changes disrupted this monopoly long ago. The industry has been adapting to a long-term decline in mail volumes in recent years. As one of the largest logistics companies in Australia and a monopoly provider of certain mail services, Australia Post dominates the industry. Other postal service providers focus on third-party communications services like bulk mail-outs. These different entities are united by the delivery chain that begins with centralised collection and ends at the recipient. In contrast, the related Courier Pick-up and Delivery Services industry provides door-to-door services.

Organisations in the industry pick up and deliver letters, documents and parcels, which usually weigh less than 30 kilograms. Pick-up takes place at predetermined collection points such as post offices and postal agencies. The industry excludes the activities of couriers but includes organisations that operate collection points and bulk mail houses.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.