Canada’s click-and-collect buyer growth tops the rankings among the countries forecasted. It’s a key option for consumers in Canada who prefer speedier order fulfillment and want to avoid home-delivery costs.
More than half of Canada’s digital buyers use click and collect, meaning they buy online and pick up in-store (BOPIS). This form of fulfillment is central to retail ecommerce's growth in Canada, where distribution conditions make home delivery costly in many parts of the country.
Key Question: How can retailers capitalize on the growing number of click-and-collect buyers in Canada?
Key Stat: There will be 14.2 million click-and-collect buyers in Canada in 2024.
Here’s what’s in the full report
- 2 Exportable files for easy reading, analysis and sharing.
- 3 Charts: Reliable data in simple displays for presentations and quick decision making
Table of Contents
- Executive Summary
- Click and collect is an important part of the ecommerce picture in Canada
- Media Gallery
Charts
- Click-and-Collect Buyers in Canada, 2023-2027 (millions, % change, and % of digital buyers)
- Canada Is Top Ranked for Click-and-Collect Buyer Growth This Year
- There's a Persisting Gap Between Canada and the UK and US for Click-and-Collect Penetration (click-and-collect buyers % of internet users, by country, 2023-2027)
