The global communication platform as a service market size is anticipated to reach USD 100.9 billion by 2030. The market is expected to expand at a CAGR of 31.1% from 2022 to 2030. The demand for communication platforms as a service (CPaaS) is expected to grow owing to the growing importance of CPaaS among enterprises for facilitating transactions, marketing, and customer support.
The COVID-19 pandemic had a positive impact on the communication platform as a service (CPaaS) market. The use of CPaaS in the healthcare and retail & e-commerce industry increased significantly during the pandemic. CPaaS assists healthcare organizations in the gathering of patient data and the delivery of community-related information, whereas two-factor authentication (2FA) with a one-time password validates patient and caregiver identities during online interactions such as video communications and telehealth. These systems can be immediately deployed in time-critical scenarios in which clinics, doctors, and other caregivers need to reach patients or potential patients remotely and securely.
Web Real-Time Communication (WebRTC) enables CPaaS providers to diversify their product portfolios in their primary markets. Starting with video conferencing templates that allow for an unlimited number of users to join at once, regardless of their location. These video conferencing templates can also enable interactive video communications for events like massive company meetings that involve thousands of remote employees, executive sessions with investors, spontaneous collaborations, and the press and the public at large.
The COVID-19 pandemic had a positive impact on the communication platform as a service (CPaaS) market. The use of CPaaS in the healthcare and retail & e-commerce industry increased significantly during the pandemic. CPaaS assists healthcare organizations in the gathering of patient data and the delivery of community-related information, whereas two-factor authentication (2FA) with a one-time password validates patient and caregiver identities during online interactions such as video communications and telehealth. These systems can be immediately deployed in time-critical scenarios in which clinics, doctors, and other caregivers need to reach patients or potential patients remotely and securely.
Web Real-Time Communication (WebRTC) enables CPaaS providers to diversify their product portfolios in their primary markets. Starting with video conferencing templates that allow for an unlimited number of users to join at once, regardless of their location. These video conferencing templates can also enable interactive video communications for events like massive company meetings that involve thousands of remote employees, executive sessions with investors, spontaneous collaborations, and the press and the public at large.
Communication Platform As A Service Market Report Highlights
- Based on components, the solutions segment accounted for the maximum revenue share of 87.5% in 2021. This can be attributed to the growing adoption of different API platforms such as messaging API, voice API, and video API. The services segment is likely to expand at the highest CAGR of 37.6% over the forecast period. This can be attributed to the increasing demand for CPaaS services such as consultation, deployment, as well as maintenance, and support
- Based on enterprise size, the large enterprise segment dominated the market with a share of 58.6% in 2021. This can be attributed to the increasing activity of communication infrastructure upgradation by large enterprises. The small & medium enterprises segment is likely to expand at the highest CAGR of 34.5% during the forecast period owing to the increasing adoption of various CPaaS channels for marketing, customer service, virtual meetings, and contactless payments
- Based on end-use, the IT and Telecom segment dominated the market with a share of 19.2% in 2021. This can be attributed to growing digital transformation across organizations. The healthcare segment is expected to grow at the highest CAGR of 35.5% over the forecast period. Increased adoption of video consultation, telehealth, appointment booking, and automated reminders through SMS and voice biometrics to authenticate customers is contributing to the growth of this segment
- North America held the largest share of 30.1% in 2021 and is expected to retain its position during the forecast period. This can be attributed to the presence of prominent market players in the region. Moreover, the highly developed telecom services market is aiding the market growth of the region. The Asia Pacific region is anticipated to expand at the highest CAGR of 34.1% during the forecast period owing to developing technology infrastructure, growth of end-use industries, and favorable government policies
- In March 2022, Vonage America, LLC announced new video capabilities for the Vonage Communications Platform (VCP). This new capability is expected to improve users’ collaboration with customers, colleagues, and prospects, facilitating them to communicate visually for better connections, communication, and engagement
Table of Contents
Chapter 1 Methodology and Scope1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List of Data Sources
1.4 Market Segmentation and Scope
Chapter 2 Executive Summary
2.1 Market Snapshot
2.2 Segmental Insights
2.3 Competitive Landscape Snapshot
Chapter 3 Communication Platform as a Service Industry Outlook
3.1 Market Segmentation and Scope
3.2 Parent market outlook
3.3 Market Size, Penetration, and Growth Prospect Mapping
3.4 Regulatory Scenario
3.4.1 Market driver analysis
3.4.1.1 Ability of CPaaS to embed communication and collaboration into business applications & processes
3.4.1.2 Enterprise digital transformation requirements
3.4.2 Market restraint/challenge analysis
3.4.2.1 Multiple levels of intermediaries
3.4.3 Market opportunity analysis
3.4.3.1 Growing adoption omnichannel communication models
3.5 Communication Platform as a Service Market - PEST Analysis
3.6 Communication Platform as a Service Market- Porter’s Five Forces Analysis
3.7 COVID-19 Impact on the Communication Platform as a Service Market
Chapter 4 Communication Platform as a Service Solution Outlook
4.1 Communication Platform as a Service Market Share, By Solution, 2021
4.2 API Platform
4.2.1 Communication platform as a service API platform market, 2017 - 2030
4.2.1.1 Communication platform as a service messaging API market, 2017 - 2030
4.2.1.2 Communication platform as a service voice API market, 2017 - 2030
4.2.1.3 Communication platform as a service video API market, 2017 - 2030
4.2.1.4 Communication platform as a service market, for other API platform, 2017 - 2030
4.3 SDK Platform
4.3.1 Communication platform as a service SDK platform market, 2017 - 2030
Chapter 5 Communication Platform as a Service Service Outlook
5.1 Communication Platform as a Service Market Share, By Service, 2021
5.2 Managed Services
5.2.1 Communication platform as a service managed services market, 2017 - 2030
5.3 Professional Services
5.3.1 Communication platform as a service professional services market, 2017 - 2030
Chapter 6 Communication Platform as a Service Enterprise Size Outlook
6.1 Communication Platform as a Service Market Share, by Enterprise Size, 2021
6.2 Large Enterprises
6.2.1 Communication platform as a service large enterprises market, 2017 - 2030
6.3 Small & Medium Enterprises (SMEs)
6.3.1 Communication platform as a service small & medium enterprises (SMEs) market, 2017 - 2030
Chapter 7 Communication Platform as a Service End-use Outlook
7.1 Communication Platform as a Service Market Share, by End-use, 2021
7.2 BFSI
7.2.1 Communication platform as a service BFSI market, 2017 - 2030
7.3 IT & Telecom
7.3.1 Communication platform as a service IT & telecom market, 2017 - 2030
7.4 Retail & E-commerce
7.4.1 Communication platform as a service retail & e-commerce market, 2017 - 2030
7.5 Healthcare
7.5.1 Communication platform as a service healthcare market, 2017 - 2030
7.6 Transportation & Logistic
7.6.1 Communication platform as a service transportation & logistic market, 2017 - 2030
7.7 Travel & Hospitality
7.7.1 Communication platform as a service travel & hospitality market, 2017 - 2030
7.8 Others
7.8.1 Communication platform as a service others market, 2017 - 2030
Chapter 8 Communication Platform as a Service Regional Outlook
8.1 Communication Platform as a Service Market Share, by Region, 2021
8.2 North America
8.2.1 North America communication platform as a service market, 2017 - 2030
8.2.2 North America communication platform as a service market, by component, 2017 - 2030
8.2.3 North America communication platform as a service market, by enterprise size, 2017 - 2030
8.2.4 North America communication platform as a service market, by end-use, 2017 - 2030
8.2.5 U.S.
8.2.5.1 U.S. communication platform as a service market, 2017 - 2030
8.2.5.2 U.S. communication platform as a service market, by component, 2017 - 2030
8.2.5.3 U.S. communication platform as a service market, by enterprise size, 2017 - 2030
8.2.5.4 U.S. communication platform as a service market, by end-use, 2017 - 2030
8.2.6 Canada
8.2.6.1 Canada communication platform as a service market, 2017 - 2030
8.2.6.2 Canada communication platform as a service market, by component, 2017 - 2030
8.2.6.3 Canada communication platform as a service market, by enterprise size, 2017 - 2030
8.2.6.4 Canada communication platform as a service market, by end-use, 2017 - 2030
8.3 Europe
8.3.1 Europe communication platform as a service market, 2017 - 2030
8.3.2 Europe communication platform as a service market, by component, 2017 - 2030
8.3.3 Europe communication platform as a service market, by enterprise size, 2017 - 2030
8.3.4 Europe communication platform as a service market, by end-use, 2017 - 2030
8.3.5 U.K.
8.3.5.1 U.K. communication platform as a service market, 2017 - 2030
8.3.5.2 U.K. communication platform as a service market, by component, 2017 - 2030
8.3.5.3 U.K. communication platform as a service market, by enterprise size, 2017 - 2030
8.3.5.4 U.K. communication platform as a service market, by end-use, 2017 - 2030
8.3.6 Germany
8.3.6.1 Germany communication platform as a service market, 2017 - 2030
8.3.6.2 Germany communication platform as a service market, by component, 2017 - 2030
8.3.6.3 Germany communication platform as a service market, by enterprise size, 2017 - 2030
8.3.6.4 Germany communication platform as a service market, by end-use, 2017 - 2030
8.3.7 France
8.3.7.1 France communication platform as a service market, 2017 - 2030
8.3.7.2 France communication platform as a service market, by component, 2017 - 2030
8.3.7.3 France communication platform as a service market, by enterprise size, 2017 - 2030
8.3.7.4 France communication platform as a service market, by end-use, 2017 - 2030
8.3.8 Italy
8.3.8.1 Italy communication platform as a service market, 2017 - 2030
8.3.8.2 Italy communication platform as a service market, by component, 2017 - 2030
8.3.8.3 Italy communication platform as a service market, by enterprise size, 2017 - 2030
8.3.8.4 Italy communication platform as a service market, by end-use, 2017 - 2030
8.3.9 Netherlands
8.3.9.1 Netherlands communication platform as a service market, 2017 - 2030
8.3.9.2 Netherlands communication platform as a service market, by component, 2017 - 2030
8.3.9.3 Netherlands communication platform as a service market, by enterprise size, 2017 - 2030
8.3.9.4 Netherlands communication platform as a service market, by end-use, 2017 - 2030
8.4 Asia Pacific
8.4.1 Asia Pacific communication platform as a service market, 2017 - 2030
8.4.2 Asia Pacific communication platform as a service market, by component, 2017 - 2030
8.4.3 Asia Pacific communication platform as a service market, by enterprise size, 2017 - 2030
8.4.4 Asia Pacific communication platform as a service market, by end-use, 2017 - 2030
8.4.5 China
8.4.5.1 China communication platform as a service market, 2017 - 2030
8.4.5.2 China communication platform as a service market, by component, 2017 - 2030
8.4.5.3 China communication platform as a service market, by enterprise size, 2017 - 2030
8.4.5.4 China communication platform as a service market, by end-use, 2017 - 2030
8.4.6 India
8.4.6.1 India communication platform as a service market, 2017 - 2030
8.4.6.2 India communication platform as a service market, by component, 2017 - 2030
8.4.6.3 India communication platform as a service market, by enterprise size, 2017 - 2030
8.4.6.4 India communication platform as a service market, by end-use, 2017 - 2030
8.4.7 Japan
8.4.7.1 Japan communication platform as a service market, 2017 - 2030
8.4.7.2 Japan communication platform as a service market, by component, 2017 - 2030
8.4.7.3 Japan communication platform as a service market, by enterprise size, 2017 - 2030
8.4.7.4 Japan communication platform as a service market, by end-use, 2017 - 2030
8.4.8 Australia
8.4.8.1 Australia communication platform as a service market, 2017 - 2030
8.4.8.2 Australia communication platform as a service market, by component, 2017 - 2030
8.4.8.3 Australia communication platform as a service market, by enterprise size, 2017 - 2030
8.4.8.4 Australia communication platform as a service market, by end-use, 2017 - 2030
8.4.9 South Korea
8.4.9.1 South Korea communication platform as a service market, 2017 - 2030
8.4.9.2 South Korea communication platform as a service market, by component, 2017 - 2030
8.4.9.3 South Korea communication platform as a service market, by enterprise size, 2017 - 2030
8.4.9.4 South Korea communication platform as a service market, by end-use, 2017 - 2030
8.5 Latin America
8.5.1 Latin America communication platform as a service market, 2017 - 2030
8.5.2 Latin America communication platform as a service market, by component, 2017 - 2030
8.5.3 Latin America communication platform as a service market, by enterprise size, 2017 - 2030
8.5.4 Latin America communication platform as a service market, by end-use, 2017 - 2030
8.5.5 Brazil
8.5.5.1 Brazil communication platform as a service market, 2017 - 2030
8.5.5.2 Brazil communication platform as a service market, by component, 2017 - 2030
8.5.5.3 Brazil communication platform as a service market, by enterprise size, 2017 - 2030
8.5.5.4 Brazil communication platform as a service market, by end-use, 2017 - 2030
8.5.6 Mexico
8.5.6.1 Mexico communication platform as a service market, 2017 - 2030
8.5.6.2 Mexico communication platform as a service market, by component, 2017 - 2030
8.5.6.3 Mexico communication platform as a service market, by enterprise size, 2017 - 2030
8.5.6.4 Mexico communication platform as a service market, by end-use, 2017 - 2030
8.5.7 Argentina
8.5.7.1 Argentina communication platform as a service market, 2017 - 2030
8.5.7.2 Argentina communication platform as a service market, by component, 2017 - 2030
8.5.7.3 Argentina communication platform as a service market, by enterprise size, 2017 - 2030
8.5.7.4 Argentina communication platform as a service market, by end-use, 2017 - 2030
8.6 MEA
8.6.1 MEA communication platform as a service market, 2017 - 2030
8.6.2 MEA communication platform as a service market, by component, 2017 - 2030
8.6.3 MEA communication platform as a service market, by enterprise size, 2017 - 2030
8.6.4 MEA communication platform as a service market, by end-use, 2017 - 2030
8.6.5 UAE
8.6.5.1 UAE communication platform as a service market, 2017 - 2030
8.6.5.2 UAE communication platform as a service market, by component, 2017 - 2030
8.6.5.3 UAE communication platform as a service market, by enterprise size, 2017 - 2030
8.6.5.4 UAE communication platform as a service market, by end-use, 2017 - 2030
8.6.6 Saudi Arabia
8.6.6.1 Saudi Arabia communication platform as a service market, 2017 - 2030
8.6.6.2 Saudi Arabia communication platform as a service market, by component, 2017 - 2030
8.6.6.3 Saudi Arabia communication platform as a service market, by enterprise size, 2017 - 2030
8.6.6.4 Saudi Arabia communication platform as a service market, by end-use, 2017 - 2030
8.6.7 South Africa
8.6.7.1 South Africa communication platform as a service market, 2017 - 2030
8.6.7.2 South Africa communication platform as a service market, by component, 2017 - 2030
8.6.7.3 South Africa communication platform as a service market, by enterprise size, 2017 - 2030
8.6.7.4 South Africa communication platform as a service market, by end-use, 2017 - 2030
Chapter 9 Competitive Analysis
9.1 Key Company Heat Map Analysis, 2021
9.2 Recent Developments & Impact Analysis, By Key Market Participants
9.3 List of Few Market Players
9.4 Vendor Landscape
Chapter 10 Competitive Landscape
10.1 TWILIO INC.
10.1.1 Company overview
10.1.2 Financial performance
10.1.3 Product benchmarking
10.1.4 Strategic initiatives
10.2 Vonage America, LLC
10.2.1 Company overview
10.2.2 Financial performance
10.2.3 Product benchmarking
10.2.4 Strategic initiatives
10.3 MessageBird
10.3.1 Company overview
10.3.2 Product benchmarking
10.3.3 Strategic initiatives
10.4 Infobip ltd.
10.4.1 Company overview
10.4.2 Financial performance
10.4.3 Product benchmarking
10.4.4 Strategic initiatives
10.5 Plivo Inc.
10.5.1 Company overview
10.5.2 Financial performance
10.5.3 Product benchmarking
10.5.4 Strategic initiatives
10.6 Avaya Inc.
10.6.1 Company overview
10.6.2 Financial performance
10.6.3 Product benchmarking
10.6.4 Strategic Initiatives
10.7 Telnyx LLC
10.7.1 Company overview
10.7.2 Product benchmarking
10.7.3 Strategic initiatives
10.8 TEXTUS
10.8.1 Company overview
10.8.2 Financial performance
10.8.3 Product benchmarking
10.8.4 Strategic initiatives
10.9 Voximplant
10.9.1 Company overview
10.9.2 Financial performance
10.9.3 Product benchmarking
10.9.4 Strategic initiatives
10.10 Bandwidth Inc.
10.10.1 Company overview
10.10.2 Financial performance
10.10.3 Product benchmarking
10.10.4 Strategic initiatives
Chapter 11 KoL Commentary
11.1 KoL Commentary, 2021
List of Tables
Table 1 Communication platform as a service API platform market, 2017 - 2030 (USD Million)
TABLE 2 Communication platform as a service messaging API market, 2017 - 2030 (USD Million)
TABLE 3 Communication platform as a service messaging API market, by region, 2017 - 2030 (USD Million)
TABLE 4 Communication platform as a service voice API market, 2017 - 2030 (USD Million)
TABLE 5 Communication platform as a service voice API market, by region, 2017 - 2030 (USD Million)
TABLE 6 Communication platform as a service video API market, 2017 - 2030 (USD Million)
TABLE 7 Communication platform as a service video API market, by region, 2017 - 2030 (USD Million)
TABLE 8 Communication platform as a service others market, 2017 - 2030 (USD Million)
TABLE 9 Communication platform as a service others market, by region, 2017 - 2030 (USD Million)
TABLE 10 Communication platform as a service SDK platform market, 2017 - 2030 (USD Million)
TABLE 11 Communication platform as a service SDK platform market, by region, 2017- 2030 (USD Million)
TABLE 12 Communication platform as a service managed services market, 2017 - 2030 (USD Million)
TABLE 13 Communication platform as a service managed services market, by region, 2017- 2030 (USD Million)
TABLE 14 Communication platform as a service professional services market, 2017 - 2030 (USD Million)
TABLE 15 Communication platform as a service professional services market, by region, 2017- 2030 (USD Million)
TABLE 16 Communication platform as a service large enterprises market, 2017 - 2030 (USD Million)
TABLE 17 Communication platform as a service large enterprises market, by region, 2017- 2030 (USD Million)
TABLE 18 Communication platform as a service small & medium enterprises (SMEs) market, 2017 - 2030 (USD Million)
TABLE 19 Communication platform as a service small & medium enterprises (SMEs) market, by region, 2017- 2030 (USD Million)
TABLE 20 Communication platform as a service BFSI market, 2017 - 2030 (USD Million)
TABLE 21 Communication platform as a service BFSI market, by region, 2017- 2030 (USD Million)
TABLE 22 Communication platform as a service IT & telecom market, 2017 - 2030 (USD Million)
TABLE 23 Communication platform as a service IT & telecom market, by region, 2017- 2030 (USD Million)
TABLE 24 Communication platform as a service retail & e-commerce market, 2017 - 2030 (USD Million)
TABLE 25 Communication platform as a service retail & e-commerce market, by region, 2017- 2030 (USD Million)
TABLE 26 Communication platform as a service healthcare market, 2017 - 2030 (USD Million)
TABLE 27 Communication platform as a service healthcare market, by region, 2017- 2030 (USD Million)
TABLE 28 Communication platform as a service transportation & logistic market, 2017 - 2030 (USD Million)
TABLE 29 Communication platform as a service transportation & logistic market, by region, 2017- 2030 (USD Million)
TABLE 30 Communication platform as a service travel & hospitality market, 2017 - 2030 (USD Million)
TABLE 31 Communication platform as a service travel & hospitality market, by region, 2017- 2030 (USD Million)
TABLE 32 Communication platform as a service others market, 2017 - 2030 (USD Million)
TABLE 33 Communication platform as a service others market, by region, 2017- 2030 (USD Million)
TABLE 34 North America communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 35 North America communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 36 North America communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 37 North America communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 38 U.S. communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 39 U.S. communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 40 U.S. communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 41 U.S. communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 42 Canada communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 43 Canada communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 44 Canada communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 45 Canada communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 46 Europe communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 47 Europe communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 48 Europe communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 49 Europe communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 50 U.K. communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 51 U.K. communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 52 U.K. communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 53 U.K. communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 54 Germany communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 55 Germany communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 56 Germany communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 57 Germany communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 58 France communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 59 France communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 60 France communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 61 France communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 62 Italy communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 63 Italy communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 64 Italy communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 65 Italy communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 66 Netherlands communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 67 Netherlands communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 68 Netherlands communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 69 Netherlands communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 70 Asia Pacific communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 71 Asia Pacific communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 72 Asia Pacific communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 73 Asia Pacific communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 74 China communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 75 China communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 76 China communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 77 China communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 78 India communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 79 India communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 80 India communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 81 India communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 82 Japan communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 83 Japan communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 84 Japan communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 85 Japan communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 86 Australia communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 87 Australia communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 88 Australia communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 89 Australia communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 90 South Korea communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 91 South Korea communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 92 South Korea communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 93 South Korea communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 94 Latin America communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 95 Latin America communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 96 Latin America communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 97 Latin America communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 98 Brazil communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 99 Brazil communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 100 Brazil communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 101 Brazil communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 102 Mexico communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 103 Mexico communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 104 Mexico communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 105 Mexico communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 106 Argentina communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 107 Argentina communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 108 Argentina communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 109 Argentina communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 110 MEA communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 111 MEA communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 112 MEA communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 113 MEA communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 114 UAE communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 115 UAE communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 116 UAE communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 117 UAE communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 118 Saudi Arabia communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 119 Saudi Arabia communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 120 Saudi Arabia communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 121 Saudi Arabia communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
TABLE 122 South Africa communication platform as a service market, 2017 - 2030 (USD Million)
TABLE 123 South Africa communication platform as a service market, by component, 2017 - 2030 (USD Million)
TABLE 124 South Africa communication platform as a service market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 125 South Africa communication platform as a service market, by end-use, 2017 - 2030 (USD Million)
List of Figures
Fig. 1 Market segmentation and scope
FIG. 2 Market snapshot, 2021
FIG. 3 Segmental Insights
FIG. 4 Segmental Insights
FIG. 5 Competitive Landscape Snapshot
FIG. 6 Market Segmentation and Scope
FIG. 7 Communication platform as a service market, 2017 - 2030 (USD Million)
FIG. 8 Key opportunities prioritized
FIG. 9 Communication platform as a service market - key market driver impact
FIG. 10 Communication platform as a service market - key market restraint/challenge impact
FIG. 11 Communication platform as a service market - key market opportunity impact
FIG. 12 Communication platform as a service market - PEST analysis
FIG. 13 Communication platform as a service market - Porter’s five forces analysis
FIG. 14 Communication platform as a service market, by solution, 2021
FIG. 15 Communication platform as a service market, by service, 2021
FIG. 16 Communication platform as a service market, by enterprise size, 2021
FIG. 17 Communication platform as a service market, by end-use, 2021
FIG. 18 Communication platform as a service market, by region, 2021
FIG. 19 Communication platform as a service market - regional takeaways
FIG. 20 North America communication platform as a service market - key takeaways
FIG. 21 Europe communication platform as a service market - key takeaways
FIG. 22 Asia Pacific communication platform as a service market - key takeaways
FIG. 23 Latin America communication platform as a service market - key takeaways
FIG. 24 MEA communication platform as a service market - key takeaways
FIG. 25 Communication platform as a service market - key company heat map analysis, 2021
FIG. 26 Avaya Inc. revenue, by region, 2021
FIG. 27 Avaya Inc. revenue, by segment, 2021
FIG. 28 Bandwidth Inc. revenue, by segment, 2021
FIG. 29 KoL commentary
Companies Mentioned
- TWILIO INC.
- Vonage America, LLC
- MessageBird
- Infobip ltd.
- Plivo Inc.
- Avaya Inc.
- Telnyx LLC
- TEXTUS
- Voximplant
- Bandwidth Inc.
Methodology
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 100 |
| Published | January 2023 |
| Forecast Period | 2022 - 2030 |
| Estimated Market Value ( USD | $ 11.5 Billion |
| Forecasted Market Value ( USD | $ 100.9 Billion |
| Compound Annual Growth Rate | 31.1% |
| Regions Covered | Global |
| No. of Companies Mentioned | 10 |
