This Crisis Management Services market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.
The crisis management services market size has grown strongly in recent years. It will grow from $92.02 billion in 2024 to $97.53 billion in 2025 at a compound annual growth rate (CAGR) of 6%. The growth in the historic period can be attributed to the increasing frequency of natural disasters, the rise in global terrorism and security threats, the growth in corporate governance and compliance requirements, heightened awareness of business continuity planning, the increase in cyber-attacks and data breaches, and the and the expansion of regulatory frameworks and mandates.
The crisis management services market size is expected to see strong growth in the next few years. It will grow to $121.84 billion in 2029 at a compound annual growth rate (CAGR) of 5.7%. The growth in the forecast period can be attributed to increasing adoption of advanced technology, a rising focus on cybersecurity measures, an emphasis on holistic business continuity planning, growing regulatory compliance requirements, increased investment in risk assessment and mitigation solutions, and the and the integration of social media monitoring for crisis response. Major trends in the forecast period include the adoption of technology, the development of remote and hybrid solutions, a focus on resilience and adaptability, the expansion of AI-driven crisis management tools, and the and the integration of social media monitoring for crisis response.
The rising frequency of natural disasters is expected to drive growth in the crisis management service market. Natural disasters are severe events that result in widespread destruction, loss of life, and significant disruptions to daily life. Human activities, such as deforestation, land-use changes, and altering natural ecosystems, can increase vulnerability to these events. Crisis management services play a crucial role by facilitating communication, streamlining emergency operations, and enhancing decision-making, which helps in implementing effective response strategies and reducing the impact on affected areas. For example, a January 2024 report from the National Centers for Environmental Information (NCEI), a US-based government agency, revealed that there were 28 weather and climate disaster events in the United States, each causing over $1 billion in losses. These events included one drought, four floods, 19 severe storms, two tropical cyclones, one wildfire, and one winter storm. The growing number of natural disasters is thus driving the demand for crisis management services.
Key players in the crisis management services market are increasingly integrating AI and machine learning technologies to enhance real-time disaster response and risk mitigation through precise data analysis. AI-powered disaster management technology helps improve emergency response and decision-making by providing real-time, data-driven insights. For instance, in August 2023, Spectee, Inc., a Japan-based media software company, introduced an AI-powered disaster management tool. This tool aims to enhance disaster response by analyzing real-time data from various sources, such as social media, climate data, and camera feeds. It improves crisis management by filtering out misinformation through human and AI verification, ensuring that emergency services receive accurate and timely information. The pilot program in the Philippines represents a significant advancement in deploying this technology to mitigate disaster risks and enhance public safety, in collaboration with local government agencies and emergency services.
In July 2024, Intelvio, a US-based healthcare education company, acquired the Professional Crisis Management Association (PCMA) for an undisclosed amount. This acquisition enables Intelvio to address the increasing demand for comprehensive crisis management training, driven by a greater emphasis on academic success, improved safety measures, reduced crisis behaviors, and related regulatory requirements. PCMA is a US-based company specializing in crisis management services.
Major companies operating in the crisis management services market are Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers International Limited (PwC), Ernst & Young Global Limited (EY), KPMG International Cooperative, Accenture plc, WPP plc, Publicis Groupe SA, Omnicom Group Inc, Boston Consulting Group Inc, McKinsey & Company Inc, Willis Towers Watson Public Limited Company, Grant Thornton International Ltd, Syneos Health Inc, Bain & Company Inc, FTI Consulting Inc, Navigators International Inc, ICF International Inc, Vector Inc, BCW LLC (Burson Cohn & Wolfe), Huron Consulting Group Inc, RES PUBLICA Consulting Group Inc, Weber Shandwick Inc, Golin LLC, MSLGROUP, Finn Partners Inc, WE Communications, Teneo Holdings LLC, APCO Worldwide LLC, Daniel J Edelman Holdings Inc, Ruder Finn Inc.
North America was the largest region in the crisis management services market in 2024 and is expected to be the fastest-growing region in the forecast period. The regions covered in the crisis management services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the crisis management services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Crisis management services involve comprehensive strategies designed to handle and navigate emergencies or unforeseen disruptions. These services include assessing risks to identify potential threats, creating crisis plans with detailed procedures, and implementing immediate response actions to minimize impacts. They also typically involve training and simulation exercises to prepare teams for real-world situations, ensuring resilience and preparedness.
The main types of crisis management services are anticipatory, mitigative, and real-time. Anticipatory crisis management services focus on identifying potential threats and vulnerabilities before they occur, including risk assessments, scenario planning, and developing contingency plans to address possible crises. These services can be deployed on-premise or via cloud, and they cater to various applications including small enterprises, medium-sized enterprises, large enterprises, governments, and other entities.
The crisis management services market research report is one of a series of new reports that provides crisis management services market statistics, including crisis management services industry global market size, regional shares, competitors with an crisis management services market share, detailed crisis management services market segments, market trends and opportunities, and any further data you may need to thrive in the crisis management services industry. This crisis management services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The crisis management services market includes revenues earned by risk assessment, emergency response planning, communication strategies, and recovery management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The crisis management services market size has grown strongly in recent years. It will grow from $92.02 billion in 2024 to $97.53 billion in 2025 at a compound annual growth rate (CAGR) of 6%. The growth in the historic period can be attributed to the increasing frequency of natural disasters, the rise in global terrorism and security threats, the growth in corporate governance and compliance requirements, heightened awareness of business continuity planning, the increase in cyber-attacks and data breaches, and the and the expansion of regulatory frameworks and mandates.
The crisis management services market size is expected to see strong growth in the next few years. It will grow to $121.84 billion in 2029 at a compound annual growth rate (CAGR) of 5.7%. The growth in the forecast period can be attributed to increasing adoption of advanced technology, a rising focus on cybersecurity measures, an emphasis on holistic business continuity planning, growing regulatory compliance requirements, increased investment in risk assessment and mitigation solutions, and the and the integration of social media monitoring for crisis response. Major trends in the forecast period include the adoption of technology, the development of remote and hybrid solutions, a focus on resilience and adaptability, the expansion of AI-driven crisis management tools, and the and the integration of social media monitoring for crisis response.
The rising frequency of natural disasters is expected to drive growth in the crisis management service market. Natural disasters are severe events that result in widespread destruction, loss of life, and significant disruptions to daily life. Human activities, such as deforestation, land-use changes, and altering natural ecosystems, can increase vulnerability to these events. Crisis management services play a crucial role by facilitating communication, streamlining emergency operations, and enhancing decision-making, which helps in implementing effective response strategies and reducing the impact on affected areas. For example, a January 2024 report from the National Centers for Environmental Information (NCEI), a US-based government agency, revealed that there were 28 weather and climate disaster events in the United States, each causing over $1 billion in losses. These events included one drought, four floods, 19 severe storms, two tropical cyclones, one wildfire, and one winter storm. The growing number of natural disasters is thus driving the demand for crisis management services.
Key players in the crisis management services market are increasingly integrating AI and machine learning technologies to enhance real-time disaster response and risk mitigation through precise data analysis. AI-powered disaster management technology helps improve emergency response and decision-making by providing real-time, data-driven insights. For instance, in August 2023, Spectee, Inc., a Japan-based media software company, introduced an AI-powered disaster management tool. This tool aims to enhance disaster response by analyzing real-time data from various sources, such as social media, climate data, and camera feeds. It improves crisis management by filtering out misinformation through human and AI verification, ensuring that emergency services receive accurate and timely information. The pilot program in the Philippines represents a significant advancement in deploying this technology to mitigate disaster risks and enhance public safety, in collaboration with local government agencies and emergency services.
In July 2024, Intelvio, a US-based healthcare education company, acquired the Professional Crisis Management Association (PCMA) for an undisclosed amount. This acquisition enables Intelvio to address the increasing demand for comprehensive crisis management training, driven by a greater emphasis on academic success, improved safety measures, reduced crisis behaviors, and related regulatory requirements. PCMA is a US-based company specializing in crisis management services.
Major companies operating in the crisis management services market are Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers International Limited (PwC), Ernst & Young Global Limited (EY), KPMG International Cooperative, Accenture plc, WPP plc, Publicis Groupe SA, Omnicom Group Inc, Boston Consulting Group Inc, McKinsey & Company Inc, Willis Towers Watson Public Limited Company, Grant Thornton International Ltd, Syneos Health Inc, Bain & Company Inc, FTI Consulting Inc, Navigators International Inc, ICF International Inc, Vector Inc, BCW LLC (Burson Cohn & Wolfe), Huron Consulting Group Inc, RES PUBLICA Consulting Group Inc, Weber Shandwick Inc, Golin LLC, MSLGROUP, Finn Partners Inc, WE Communications, Teneo Holdings LLC, APCO Worldwide LLC, Daniel J Edelman Holdings Inc, Ruder Finn Inc.
North America was the largest region in the crisis management services market in 2024 and is expected to be the fastest-growing region in the forecast period. The regions covered in the crisis management services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the crisis management services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Crisis management services involve comprehensive strategies designed to handle and navigate emergencies or unforeseen disruptions. These services include assessing risks to identify potential threats, creating crisis plans with detailed procedures, and implementing immediate response actions to minimize impacts. They also typically involve training and simulation exercises to prepare teams for real-world situations, ensuring resilience and preparedness.
The main types of crisis management services are anticipatory, mitigative, and real-time. Anticipatory crisis management services focus on identifying potential threats and vulnerabilities before they occur, including risk assessments, scenario planning, and developing contingency plans to address possible crises. These services can be deployed on-premise or via cloud, and they cater to various applications including small enterprises, medium-sized enterprises, large enterprises, governments, and other entities.
The crisis management services market research report is one of a series of new reports that provides crisis management services market statistics, including crisis management services industry global market size, regional shares, competitors with an crisis management services market share, detailed crisis management services market segments, market trends and opportunities, and any further data you may need to thrive in the crisis management services industry. This crisis management services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The crisis management services market includes revenues earned by risk assessment, emergency response planning, communication strategies, and recovery management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Crisis Management Services Market Characteristics3. Crisis Management Services Market Trends and Strategies4. Crisis Management Services Market - Macro Economic Scenario Including the Impact of Interest Rates, Inflation, Geopolitics, and the Recovery from COVID-19 on the Market32. Global Crisis Management Services Market Competitive Benchmarking and Dashboard33. Key Mergers and Acquisitions in the Crisis Management Services Market34. Recent Developments in the Crisis Management Services Market
5. Global Crisis Management Services Growth Analysis and Strategic Analysis Framework
6. Crisis Management Services Market Segmentation
7. Crisis Management Services Market Regional and Country Analysis
8. Asia-Pacific Crisis Management Services Market
9. China Crisis Management Services Market
10. India Crisis Management Services Market
11. Japan Crisis Management Services Market
12. Australia Crisis Management Services Market
13. Indonesia Crisis Management Services Market
14. South Korea Crisis Management Services Market
15. Western Europe Crisis Management Services Market
16. UK Crisis Management Services Market
17. Germany Crisis Management Services Market
18. France Crisis Management Services Market
19. Italy Crisis Management Services Market
20. Spain Crisis Management Services Market
21. Eastern Europe Crisis Management Services Market
22. Russia Crisis Management Services Market
23. North America Crisis Management Services Market
24. USA Crisis Management Services Market
25. Canada Crisis Management Services Market
26. South America Crisis Management Services Market
27. Brazil Crisis Management Services Market
28. Middle East Crisis Management Services Market
29. Africa Crisis Management Services Market
30. Crisis Management Services Market Competitive Landscape and Company Profiles
31. Crisis Management Services Market Other Major and Innovative Companies
35. Crisis Management Services Market High Potential Countries, Segments and Strategies
36. Appendix
Executive Summary
Crisis Management Services Global Market Report 2025 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on crisis management services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for crisis management services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The crisis management services market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include: the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) By Type: Anticipating Crisis Management Services; Mitigating Crisis Management Services; Real Time Crisis Management Services2) By Deployment Model: on Premise; Cloud
3) By Application: Small Enterprises; Medium Sized Enterprises; Large Enterprises; Government; Other Applications
Subsegments:
1) By Anticipating Crisis Management Services: Risk Assessment and Analysis; Crisis Simulation and Drills; Early Warning Systems; Vulnerability Assessments2) By Mitigating Crisis Management Services: Crisis Communication Planning; Emergency Response and Recovery; Public Relations Management; Legal and Compliance Support
3) By Real-Time Crisis Management Services: Crisis Monitoring and Response; Incident Management and Coordination; Real-Time Crisis Communication Platforms; Social Media Crisis Monitoring and Engagement
Key Companies Mentioned: Deloitte Touche Tohmatsu Limited; PricewaterhouseCoopers International Limited (PwC); Ernst & Young Global Limited (EY); KPMG International Cooperative; Accenture plc
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
The major companies featured in this Crisis Management Services market report include:- Deloitte Touche Tohmatsu Limited
- PricewaterhouseCoopers International Limited (PwC)
- Ernst & Young Global Limited (EY)
- KPMG International Cooperative
- Accenture plc
- WPP plc
- Publicis Groupe SA
- Omnicom Group Inc
- Boston Consulting Group Inc
- McKinsey & Company Inc
- Willis Towers Watson Public Limited Company
- Grant Thornton International Ltd
- Syneos Health Inc
- Bain & Company Inc
- FTI Consulting Inc
- Navigators International Inc
- ICF International Inc
- Vector Inc
- BCW LLC (Burson Cohn & Wolfe)
- Huron Consulting Group Inc
- RES PUBLICA Consulting Group Inc
- Weber Shandwick Inc
- Golin LLC
- MSLGROUP
- Finn Partners Inc
- WE Communications
- Teneo Holdings LLC
- APCO Worldwide LLC
- Daniel J Edelman Holdings Inc
- Ruder Finn Inc
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 200 |
| Published | April 2025 |
| Forecast Period | 2025 - 2029 |
| Estimated Market Value ( USD | $ 97.53 Billion |
| Forecasted Market Value ( USD | $ 121.84 Billion |
| Compound Annual Growth Rate | 5.7% |
| Regions Covered | Global |
| No. of Companies Mentioned | 31 |
