Facilities Support Services Global Market Report 2024

The facilities support services market size has grown rapidly in recent years. It will grow from $182.74 billion in 2023 to $201.63 billion in 2024 at a compound annual growth rate (CAGR) of 10.3%. The growth in the historic period can be attributed to a focus on core competencies, the outsourcing trend, cost efficiency measures, and technological advancements.

The facilities support services market size is expected to see rapid growth in the next few years. It will grow to $297.16 billion in 2028 at a compound annual growth rate (CAGR) of 10.2%. The growth in the forecast period can be attributed to factors such as increased focus on health and safety compliance, aging infrastructure that requires maintenance, the drive for energy efficiency, and overall economic recovery. Major trends in the forecast period include a stronger emphasis on sustainability and green practices, the adoption of smart building technology, remote monitoring and management capabilities, digital transformation initiatives, and heightened concerns related to cybersecurity.

The growing number of multinational companies (MNCs) has played a significant role in driving the growth of the facilities support services market. Multinational corporations are large companies that operate in their home country while also producing or offering goods and services in multiple other countries. These companies often have a presence in various regions, which can create complex facility management challenges. Facilities support services providers offer a comprehensive solution for MNCs to efficiently manage and maintain their facilities across different geographic locations. This streamlines operations and ensures consistent facility management standards. For example, in October 2022, the number of multinational corporations increased by 16,000 (1%) compared to the previous year, according to the Government Digital Service, a UK-based government body. Consequently, the growing presence of multinational companies is fueling the growth of the facilities support services market.

These services can be categorized into different types, including maintenance services, security and guard services, reception services, and other miscellaneous facilities support services. Maintenance services involve regular upkeep, renovations, and the replacement of existing facilities, structures, or real property. These services can be accessed through various modes, including online and offline, and are often deployed through methods such as on-premise and cloud-based solutions.

The facilities support services market research report is one of a series of new reports that provides facilities support services market statistics, including facilities support services industry global market size, regional shares, competitors with a facilities support services market share, detailed facilities support services market segments, market trends and opportunities, and any further data you may need to thrive in the facilities support services industry. This facilities support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The facilities support services market is expected to experience growth due to the increasing demand from the construction sector. The construction sector, which encompasses businesses, organizations, and professionals involved in building planning, design, development, renovation, and maintenance, generates demand for services related to new construction, facility maintenance, renovations, and overall facility management. For example, a report by Oxford Economics in September 2021 indicated that global construction output reached $10.7 trillion in 2020. It is projected to grow by 42%, approximately $4.5 trillion, from 2020 to 2030, ultimately reaching $15.2 trillion. This increase in construction sector demand is a key driver for the growth of the facilities support services market.

Facilities support activities companies are adopting technology to enhance their candidate recruitment and management processes. These tech solutions come with features like passive activity monitoring, seamless integration with email platforms, and the capability to maintain extensive candidate databases. As a result, recruitment procedures become more efficient, the quality of placements improves, and client relationships are strengthened. Additionally, recruitment analytics software provides valuable business insights to staffing agencies. For instance, in North America, approximately 64% of firms utilize technologies such as applicant tracking systems (ATS) for monitoring candidate activities, and around 60% of companies employ customer relationship management (CRM) systems to support their business development efforts.

Key players in the facilities support services market are actively introducing innovative solution platforms like Spacewell Maintenance to enhance their market performance. Spacewell Maintenance is a cutting-edge software platform designed to provide comprehensive solutions for building maintenance management and planning. As an illustration, in May 2023, Spacewell, a Belgium-based software and technology company, unveiled Spacewell Maintenance. This platform is engineered to aid organizations across a broad spectrum, ranging from small businesses to large enterprises, in optimizing their maintenance operations, reducing costs, and ensuring compliance. It consists of three main components including planning, management, and compliance for maintenance.

Major companies operating in the facilities support services market include Jones Lang LaSalle Inc., Sodexo, CBRE Group, ISS A/S, Cushman & Wakefield Inc., Atalian Servest Group Limited, Emcor Group, Alstom SA, ABM Industries Inc., Grupo ACS., ABM Industries Inc., Aramark Corporation, Compass Group PLC, Group 4 Securicor PLC, International Service System World, Mitie Group PLC, United Group Limited, Allied Universal, Anixter International Inc., ATALIAN Global Services Inc., BGIS Global Integrated Solutions Canada LP, Bilfinger SE, Colliers International Group Inc., DTZ Investment Management Limited, ENGIE SA, Eurest Services, Inc., FacilitySource LLC, GDI Integrated Facility Services Inc., Groupe CRIT SA, Johnson Controls International PLC, KBR Inc., OCS Group Limited, SNC-Lavalin Group Inc., Veolia Environnement SA.

Western Europe was the largest region in the facilities support services market in 2023. Asia-Pacific was the second-largest region in the facilities support services market. The regions covered in the facility support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa.

The countries covered in the facilities support services market report are Australia, China, India, Indonesia, Japan, South Korea, Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, Brazil, Chile, Argentina, Colombia, Peru, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa

The facilities support services market consists of revenues earned by entities by providing operating staff to perform a combination of support services within a client's facilities. Examples of facilities support services include janitorial, maintenance, trash disposal, guard and security, mail routing, reception, laundry, and related services to support operations within facilities. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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