Key Highlights
- Business Process Outsourcing (BPO) services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, finance & accounting, human resources, knowledge process outsourcing, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The French BPO services market recorded revenues of $9.2 billion in 2023, representing a compound annual growth rate (CAGR) of 5.4% between 2018 and 2023.
- The vertical-specific BPO segment accounted for the market's largest proportion in 2023, with total revenues of $2.7 billion, equivalent to 28.8% of the market's overall value.
- Companies in France are progressively outsourcing non-core tasks to BPO providers in order to decrease personnel expenses and improve operational efficiency.
Scope
- Save time carrying out entry-level research by identifying the size, growth, and leading players in the bpo services market in France
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in France
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the France bpo services market with five year forecasts by both value and volume
Reasons to Buy
- What was the size of the France bpo services market by value in 2023?
- What will be the size of the France bpo services market in 2028?
- What factors are affecting the strength of competition in the France bpo services market?
- How has the market performed over the last five years?
- Who are the top competitors in France's bpo services market?
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- HCL Technologies Ltd
- Capgemini SE
- ISS AS
- Teleperformance SE