IT Infrastructure Services Global Market Report 2024

The IT infrastructure services market size has grown rapidly in recent years. It will grow from $93.18 billion in 2023 to $104.45 billion in 2024 at a compound annual growth rate (CAGR) of 12.1%. The expansion observed during the historical period can be attributed to the initial adoption of IT infrastructure services by enterprises, the emergence of cloud computing technology, the increasing focus on digital transformation initiatives, and the rapid growth in data volumes and complexity.

The IT infrastructure services market size is expected to see rapid growth in the next few years. It will grow to $167.52 billion in 2028 at a compound annual growth rate (CAGR) of 12.5%. The anticipated growth in the forecast period can be attributed to the increasing adoption of hybrid and multi-cloud strategies by enterprises, a rise in sustainability and energy efficiency initiatives, a heightened focus on zero-trust security principles, evolving regulatory landscapes, and the implementation of data privacy regulations. Key trends expected in this period include the adoption of edge computing architectures, the integration of hybrid and multi-cloud strategies, the implementation of containerization and microservices architectures, the adoption of DevOps practices and CI/CD pipelines, as well as the integration of AI and machine learning capabilities.

The anticipated increase in data traffic is poised to fuel the expansion of the IT infrastructure services market in the future. Data traffic involves the movement of digital information across networks, such as the Internet or local area networks (LANs). This surge in data traffic stems from the growing adoption of cloud computing services and the proliferation of internet-connected devices. IT infrastructure services play a vital role in managing and optimizing data traffic by ensuring robust network connectivity, efficient data transmission, and scalable infrastructure to accommodate rising data volumes. This enhances reliability and performance across digital ecosystems. For example, a report by Telefonaktiebolaget LM Ericsson (Ericsson) in November 2023 projected a substantial increase in global mobile data traffic (excluding fixed wireless access) from 130 exabytes (EB) per month in 2023 to approximately 403 exabytes (EB) per month by 2029. Thus, the upsurge in data traffic drives the growth of the IT infrastructure services market.

Leading companies in the IT infrastructure services market are prioritizing the development of innovative technologies, such as Artificial Intelligence for IT Operations (AIOps), to maintain their competitive edge. AIOps technology combines artificial intelligence (AI) and machine learning (ML) algorithms with big data analytics to automate and enhance various aspects of IT infrastructure management and operations. For instance, in May 2023, NTT Ltd., a Japan-based IT infrastructure and services company, introduced SPEKTRA (Sentient Platform for Network Transformation), the next generation of its global services platform for NTT Managed Networks solutions. This platform utilizes AIOps, predictive analytics, and automation techniques to establish a fully autonomous Network Operations Center (NOC). Incorporating cloud and edge capabilities, advanced anomaly detection, and broader service level metrics, SPEKTRA addresses evolving customer requirements. It introduces cloud and edge features such as SPEKTRA Cloud and SPEKTRA Edge, delivering centralized AI-driven automation and advanced connectivity services.

In July 2022, NEC Corporation, a Japan-based information technology company, acquired Aspire Technology Unlimited Company for an undisclosed sum. This acquisition bolsters NEC Corporation's system integration offerings for open radio access network (RAN) 5G applications and leverages Aspire Technology's expertise in designing and integrating open networks. Aspire Technology Unlimited Company, headquartered in Ireland, specializes in managed IT services, offering various infrastructure solutions and services.

Major companies operating in the IT infrastructure services market are Microsoft Corporation, AT&T Inc., Dell Technologies Inc., Intel Corporation, The Hewlett-Packard Company, International Business Machines Corporation, Cisco Systems Inc., Oracle Corporation, SAP SE, Fujitsu Ltd., Deutsche Telekom AG, Salesforce Inc., Adobe Inc., ServiceNow Inc., NetApp Inc., Palo Alto Networks Inc., Fortinet Inc., F5 Networks Inc., Splunk Inc., Nutanix Inc., Alcatel-Lucent S.A, Neusoft Corporation, Synoptek LLC, Rave Technologies Pvt. Ltd, Amnet Technology Pte Ltd.

North America was the largest region in the IT infrastructure services market in 2023. Europe is expected to be the fastest-growing region in the forecast period. The regions covered in the IT infrastructure services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the IT infrastructure services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Information Technology (IT) Infrastructure Services encompass a comprehensive array of offerings and solutions provided by IT service providers to manage and support the foundational technology components crucial for an organization's IT operations. These services enable organizations to construct, deploy, and uphold the technology infrastructure required to effectively and securely support their business operations.

The primary types of IT infrastructure services include network management services, virtualization security, enterprise system management, IT security management, data center visualization services, and others. Network management services involve the utilization of tools and processes to monitor, maintain, and optimize computer networks within an organization. These services cater to various organizations, including small-sized enterprises, medium-sized enterprises, and large-sized enterprises, across a spectrum of end-use verticals such as information technology (IT) and telecommunication, the public sector, the retail sector, transportation and logistics, banking, financial services, and insurance (BFSI), and manufacturing.

The IT infrastructure services market research report is one of a series of new reports that provides IT infrastructure services market statistics, including IT infrastructure services industry global market size, regional shares, competitors with a IT infrastructure services market share, detailed IT infrastructure services market segments, market trends and opportunities, and any further data you may need to thrive in the IT infrastructure services industry. This IT infrastructure services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The IT infrastructure services market includes revenues earned by entities by providing services such as security infrastructure services, cloud infrastructure services, data center services, and network infrastructure services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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