Robotic Process Automation in Healthcare Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The robotic process automation in healthcare market size has grown rapidly in recent years. It will grow from $1.97 billion in 2024 to $2.28 billion in 2025 at a compound annual growth rate (CAGR) of 15.8%. The growth in the historic period can be attributed to rising demand for telehealth services, growing focus on supply chain optimization, growing need for interoperability solutions, increasing complexity of healthcare billing processes, accelerating digitization of healthcare data.

The robotic process automation in healthcare market size is expected to see rapid growth in the next few years. It will grow to $3.97 billion in 2029 at a compound annual growth rate (CAGR) of 14.8%. The growth in the forecast period can be attributed to increased emphasis on cost reduction, growing demand for enhanced operational efficiency, rising demand for enhanced patient experience, increasing adoption of electronic health records (EHR), rising healthcare labor costs. Major trends in the forecast period include advance technology, integration of blockchain technology in healthcare operations shift towards outcome-based reimbursement models, integration of artificial intelligence (AI) in healthcare processes, shift towards value-based care models.

The growing adoption of electronic health records (EHR) is expected to drive the growth of the robotic process automation (RPA) market in healthcare. EHRs are digital versions of patient medical records that can be accessed by authorized healthcare professionals. The increasing implementation of EHR systems creates a centralized and easily accessible repository for patient information, allowing healthcare professionals to focus more on patient care instead of administrative tasks. RPA in healthcare enhances data accuracy, streamlines repetitive processes, and improves operational efficiency in managing patient information. For example, in June 2022, the Department of Health and Social Care, a UK-based government agency, reported that by December 2023, 90% of NHS trusts are expected to implement EHR systems, with all trusts required to adopt them by March 2025. Therefore, the rising adoption of electronic health records is contributing to the growth of the robotic process automation in healthcare market.

Leading companies in the robotic process automation (RPA) healthcare market are focusing on introducing innovative solutions, such as generative AI, to boost efficiency, lower costs, and improve patient care. Generative AI is a type of artificial intelligence that can generate new content, like text, images, or music, by learning patterns from existing data. For example, in September 2023, Oracle Corporation, a US-based software company, launched the Oracle Clinical Digital Assistant, an advanced tool that uses generative AI to optimize electronic health record (EHR) processes for healthcare providers. This platform automates routine administrative tasks, such as note-taking and medication ordering, thereby significantly reducing the documentation burden on clinicians. By enabling providers to interact with patient records via voice commands, the Clinical Digital Assistant enhances workflow efficiency, allowing healthcare professionals to dedicate more time to patient care rather than administrative tasks. The tool's features aim to improve the overall EHR experience and support digital transformation in healthcare organizations.

In March 2022, SS&C Technologies Holdings Inc. acquired Blue Prism Group Plc for $1.6 billion to bolster its position as a software provider and services in the financial and healthcare industries. Blue Prism Group Plc, a UK-based RPA company, offers intelligent automation tools to streamline processes in the healthcare industry.

Major companies operating in the robotic process automation in healthcare market are International Business Machines Corporation, EnterBridge, NICE Ltd., Thoughtonomy Limited, Datamatics Global Services Limited, Pegasystems Inc., iRobot Corp., UiPath Inc., Verint System, Celonis SE, BlackLine Inc., Automation Anywhere Inc., HelpSystems LLC, Kofax Inc., Appian Corp., Kryon Systems Ltd., Digital Workforce Service, Redwood Software Inc., OpenConnect Systems Incorporated, AutomationEdge Solutions Limited, WorkFusion Inc., FortressIQ Inc.

North America was the largest region in the robotic process automation in healthcare market in 2024. The regions covered in the robotic process automation in healthcare market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the robotic process automation in healthcare market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The robotic process automation in the healthcare market consists of revenues earned by entities by providing services such as the development and customization of robotic process automation software, implementation and integration services, training, and support. The market value includes the value of related goods sold by the service provider or included within the service offering. The robotic process automation in healthcare market also includes sales of appointment scheduling bots, automated medical record indexing, and document management systems. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Robotic process automation (RPA) in the healthcare sector entails leveraging software robots to automate repetitive tasks and workflows within healthcare systems, including patient data management, claims processing, and appointment scheduling. This application aims to enhance operational efficiency, reduce errors, and improve patient care delivery. RPA transforms healthcare operations by automating tedious and error-prone tasks, ultimately leading to improved operational efficiency and patient outcomes.

The primary types of robotic process automation solutions in healthcare include software, services, implementation, support and maintenance, and training and consulting. Software comprises sets of instructions or programs that enable computers and electronic devices to execute specific tasks or functions. These operations encompass rule-based and knowledge-based tasks and find application in various areas such as claims management, clinical documentation, billing and compliance management, appointment scheduling, and workflow management.

The robotic process automation in healthcare market research report is one of a series of new reports that provides robotic process automation in healthcare market statistics, including robotic process automation in healthcare industry global market size, regional shares, competitors with a robotic process automation in healthcare market share, detailed robotic process automation in healthcare market segments, market trends and opportunities, and any further data you may need to thrive in the robotic process automation in healthcare industry. This robotic process automation in healthcare market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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