Medical Kiosk Global Market Report 2024

The global medical kiosk market has grown rapidly in recent years. It will grow from $1.46 billion in 2023 to $1.71 billion in 2024 at a compound annual growth rate (CAGR) of 16.9%. The growth observed in the historical period can be linked to various factors such as heightened patient engagement, endeavors to reduce healthcare costs, empowerment of patients, government-led initiatives, effective management of chronic diseases, modernization of healthcare facilities, and an overall increase in patient volume.

The global medical kiosk market is expected to see rapid growth in the next few years. It will grow to $3.26 billion in 2028 at a compound annual growth rate (CAGR) of 17.6%. Anticipated growth in the forecast period is expected to stem from the expansion of telemedicine, the advancement of personalized healthcare, heightened focus on data security, improved access to healthcare in rural areas, integration of health monitoring systems, the impact of a globally aging population, and shifts in healthcare policies. Key trends projected for this period encompass patient self-service and empowerment, increased emphasis on data security and compliance, adoption of touchless interfaces and sanitation measures, integration with electronic health records (EHR), tailoring services for diverse healthcare environments, and the expansion of service offerings.

The projected surge in digital health adoption is anticipated to drive the growth of the medical kiosk market. Digital health encompasses a broad concept that integrates technology and healthcare through software, hardware, and services, fostering digital transformation in the healthcare sector. Within this scope, medical kiosks represent electronic units that digitize health records, particularly self-service kiosks handling electronic health records (EHRs) without reliance on paper. Notably, a research survey conducted by the American Medical Association revealed a significant uptick in physicians' adoption of digital tools, rising from 2.2 in 2016 to 3.8 in 2022, cutting across gender, specialty, and age. Hence, the upsurge in digital health adoption fuels the expansion of the medical kiosk market.

The increasing prevalence of telehealth and telemedicine is poised to propel the growth of the medical kiosk market. Telehealth involves using telecommunications technology to offer various healthcare services remotely, while telemedicine specifically caters to remote clinical consultations and healthcare delivery. Medical kiosks serve a pivotal role in facilitating remote healthcare by providing on-site platforms for virtual consultations, data transmission, and patient interaction. They extend the reach of telehealth across diverse settings, boosting accessibility in pharmacies and workplaces. Notably, a report from the Centers for Disease Control and Prevention highlighted that 37.0% of adults utilized telemedicine in 2021, underscoring the driving force behind the growth of the medical kiosk market.

The penetration of touch screen technology stands as a significant trend within the medical kiosk market. Key industry players are incorporating touch screen technology - electronic visual displays that detect touch presence, typically by hand or finger - into their medical kiosk systems. For instance, Advantech introduced the UTK-752 in August 2020, featuring a 21.5-inch interactive modular touchscreen. This modular solution harnesses robust computing performance via its fanless 6th generation Intel Core i5-6300U processor and up to 16GB of DDR3L memory. The UTK-752 serves various self-service applications, including self-checkout, self-registration, queue management, and virtual reception, exemplifying the application of touch screen technology in advancing medical kiosk capabilities.

Major companies in the medical kiosk market are innovating their kiosk offerings to gain a competitive edge, particularly for corporate use. For instance, Qmed Asia unveiled Qmed GO in August 2022, an internet-enabled clinical kiosk aimed at promoting employee well-being and healthcare affordability. Qmed GO integrates interactive telehealth capabilities, facilitating video consultations and remote patient management in collaboration with local practitioners. These mini clinics aim to reduce employee medical coverage overheads, providing essential healthcare services through three versions - Qmed GO, Qmed GO Plus, and Qmed GO Lite. Equipped with medical IoT devices, these kiosks monitor up to 16 vital parameters, sync data to the cloud for medical records, and prioritize affordability, accessibility, and safety in healthcare delivery.

In December 2022, Babylon, a prominent UK-based digital healthcare firm, finalized the acquisition of Higi Health, the details of which were not disclosed. This strategic move allowed Babylon to integrate its robust technology platform with Higi's remote monitoring abilities, enabling a comprehensive transformation of healthcare touchpoints. Higi Health, a US-based consumer health company, specializes in home health technologies and operates within the medical kiosk market.

Major companies operating in the medical kiosk market report are Olea Kiosks Inc., Fabcon Inc., Meridian Kiosks, XIPHIAS Software Technologies Pvt. Ltd., REDYREF Interactive Kiosks, KIOSK Information Systems, Frank Mayer and Associates Inc., Kiosks4business Ltd., DynaTouch Corporation, Pyramid Computer GmbH, Nanonation Inc., Zebra Technologies Corporation, AU Optronics Corp., Diebold Nixdorf Inc., NCR Voyix Corporation, LamasaTech Ltd., Lilitab LLC, Parabit Systems Inc., Qwick Media Inc., JCM American Corporation, Advantech Co. Ltd., Cammax Limited, Elo Touch Solutions Inc., Embross North America Ltd., Honeywell International Inc., Samsung Electronics Co. Ltd., ZIVELO Inc., VeriFone Inc., Clearwave Corporation, Healthware Systems

North America was the largest region in the medical kiosk market in 2023. Asia-Pacific is expected to be the fastest-growing region in the medical kiosk market report during the forecast period. The regions covered in the medical kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the medical kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Different types of medical kiosks serve various purposes within healthcare facilities. Check-in kiosks enable patients to digitally register for appointments, typically positioned in waiting areas. Payment kiosks facilitate financial transactions, while way-finding kiosks assist in navigation. Telemedicine kiosks offer remote healthcare services, and self-service kiosks provide diverse functionalities. These technologies often integrate CMOS and CCD sensors, finding applications in specialty clinics, hospitals, pharmacies, and similar healthcare settings.

This report provides medical kiosk market statistics, including medical kiosk industry global market size, regional shares, competitors with a medical kiosk market share, detailed medical kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the medical kiosk industry. This medical kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The medical kiosk consists of sales of patient-facing kiosks, professional data-feeding kiosks, and other types. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Some of the medical kiosks are designed to meet the demands of a small medical office, while others are designed to handle the demands of a large hospital.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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