Based on the consumer profiles covered in this report a few general results can be gleaned. For example, compared to the mass market, mass affluent customers require more frequent interactions with their providers and are more comfortable engaging through non-conventional channels such as chatbots and video banking. Middle Eastern mass affluents are also highly open to alternative providers, putting traditional banks at risk of losing these profitable customers. This report provides crucial insights into the behavior of mass affluent customers, empowering banks to tailor their offerings effectively. By leveraging data on market sizes and growth projections for Middle Eastern markets, banks can strategically attract and cater to this lucrative demographic, enhancing their competitiveness and profitability.
Scope
- The future growth rate of the mass affluent segment will slow significantly compared to historical growth.
- Digital wallets are now the preferred provider type for deposit accounts, budgeting tools, and foreign exchange transactions.
- Nearly all mass affluents in the region are open to paying a fee for premium account features, creating an opportunity for banks to leverage with targeted premium offers.
Reasons to Buy
- Access the latest consumer survey data on channel behavior, provider preferences, and product holding.
- Identify the areas for improvement that matter to particular consumers
- Benefit from the provision of actionable steps that can help your business target specific customer profiles.
Table of Contents
- Market Landscape
- Understanding the Mass Affluent
- Banking
- Investment Preferences
- Competitor Benchmarking
- Appendix
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Garanti Bankasi
- Akbank
- Ziraat Bankasi
- Yapi Kredit
- Turkiye Is Bankasi
- QNB Finansbank
- DenizBank
- Halkbank
- VakifBank
- HSBC
- Saudi National Bank
- Al Rajhi Bank
- Arab National Bank
- Banque Saudi Fransi
- Riyad Bank
- Saudi Investment Bank
- Saudi British Bank
- Bank Albilad
- Alinma Bank
- Bank AlJazira
- Abu Dhabi Commercial Bank
- Emirates NBD
- First Abu Dhabi Bank
- Commercial Bank of Dubai
- Dubai Islamic Bank
- Citibank
- Commercial Bank International
- Bank of Sharjah