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LAMEA Digital BSS Market Size, Share & Industry Trends Analysis Report By Offering, By Vertical (BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment), By Country and Growth Forecast, 2023 - 2030

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    Report

  • 156 Pages
  • August 2023
  • Region: Africa, Middle East
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
  • ID: 5887072
The Latin America, Middle East and Africa Digital BSS Market should witness market growth of 19.3% CAGR during the forecast period (2023-2030).

In order to allow businesses to utilize their current infrastructure, most digital BSS solutions are designed to link with existing IT systems. An easy transition is ensured by this interoperability, which also eliminates disruptions during implementation. Digital BSS can reduce costs by automating processes, minimizing human labor, and streamlining operations. It is possible to reduce operational costs and improve business operations. Owing to digital BSS for business, it takes less time for innovative items to reach the market. Companies are better positioned to take advantage of market opportunities due to this quickness.

Artificial intelligence (AI), augmented reality (AR), machine learning (ML), virtual reality (VR), and the Internet of Things (IoT) are being introduced, which is accelerating the adoption of advanced solutions like the digital business support system (BSS). For example, incorporating AI in chatbots provides continuous customer support via cloud platforms. Communication service providers (CSPs) and telecom operators have seen a dramatic shift in the variety of end users and their demands over the past few years.

As a major source of income in comparison to voice communication revenues, a need for value-added and data services has grown. The telecom industry and the need to reduce administrative costs by maximizing operational expenses have been boosted by the rapidly expanding demographics worldwide and their dynamic service needs. Telecom firms, CSPs, and Telco operators are using digital business support systems (BSS) and services to increase their operational efficiency and capabilities, optimize their use of resources, and increase their profitability.

The UAE has unveiled “The UAE Digital Government Strategy 2025” in anticipation of this digitalization trend. The fundamental goal of the UAE's digital strategy is to gain widespread, cross-sectoral government support for integrating digital elements into overall government strategies. This is essential to guarantee that the UAE Government is digital by design as well as that all national capacities, structures, and possibilities are integrated and in line with the UAE's strategic vision for digital government. The growing emphasis on digitalization across the region is estimated to support the market's growth.

The Brazil market dominated the LAMEA Digital BSS Market by Country in 2022 and would continue to be a dominant market till 2030; thereby, achieving a market value of $335.5 million by 2030. The Argentina market is showcasing a CAGR of 19.9% during (2023-2030). Additionally, The UAE market would register a CAGR of 19% during (2023-2030).

Based on Offering, the market is segmented into Solution (Revenue & Billing Management, Customer Management, Order Management, Product Management and Others) and Services (Managed Services and Professional Services). Based on Vertical, the market is segmented into BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Ericsson AB, Amdocs Limited, Huawei Technologies Co., Ltd., Capgemini SE, Nokia Corporation, ZTE Corporation, Infosys Limited, Tata Consultancy Services Ltd., Accenture PLC and IBM Corporation

Scope of the Study

By Offering

  • Solution
    • Revenue & Billing Management
    • Customer Management
    • Order Management
    • Product Management
    • Others
  • Services
    • Managed Services
    • Professional Services

By Vertical

  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & Ecommerce
  • Energy & Utilities
  • Manufacturing
  • Media & Entertainment
  • Others

By Country

  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Key Market Players

List of Companies Profiled in the Report:

  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co., Ltd.
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd.
  • Accenture PLC
  • IBM Corporation

Unique Offerings

  • Exhaustive coverage
  • The highest number of Market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA Digital BSS Market, by Offering
1.4.2 LAMEA Digital BSS Market, by Vertical
1.4.3 LAMEA Digital BSS Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2022
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.5 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2020, Mar - 2023, May) Leading Players
4.5.1 Porter’s Five Forces Analysis
Chapter 5. LAMEA Digital BSS Market by Offering
5.1 LAMEA Solution Market by Country
5.2 LAMEA Digital BSS Market by Solution Type
5.2.1 LAMEA Revenue & Billing Management Market by Country
5.2.2 LAMEA Customer Management Market by Country
5.2.3 LAMEA Order Management Market by Country
5.2.4 LAMEA Product Management Market by Country
5.2.5 LAMEA Others Market by Country
5.3 LAMEA Services Market by Country
5.4 LAMEA Digital BSS Market by Services Type
5.4.1 LAMEA Managed Services Market by Country
5.4.2 LAMEA Professional Services Market by Country
Chapter 6. LAMEA Digital BSS Market by Vertical
6.1 LAMEA BFSI Market by Country
6.2 LAMEA Healthcare Market by Country
6.3 LAMEA IT & Telecom Market by Country
6.4 LAMEA Retail & Ecommerce Market by Country
6.5 LAMEA Energy & Utilities Market by Country
6.6 LAMEA Manufacturing Market by Country
6.7 LAMEA Media & Entertainment Market by Country
6.8 LAMEA Others Market by Country
Chapter 7. LAMEA Digital BSS Market by Country
7.1 Brazil Digital BSS Market
7.1.1 Brazil Digital BSS Market by Offering
7.1.1.1 Brazil Digital BSS Market by Solution Type
7.1.1.2 Brazil Digital BSS Market by Services Type
7.1.2 Brazil Digital BSS Market by Vertical
7.2 Argentina Digital BSS Market
7.2.1 Argentina Digital BSS Market by Offering
7.2.1.1 Argentina Digital BSS Market by Solution Type
7.2.1.2 Argentina Digital BSS Market by Services Type
7.2.2 Argentina Digital BSS Market by Vertical
7.3 UAE Digital BSS Market
7.3.1 UAE Digital BSS Market by Offering
7.3.1.1 UAE Digital BSS Market by Solution Type
7.3.1.2 UAE Digital BSS Market by Services Type
7.3.2 UAE Digital BSS Market by Vertical
7.4 Saudi Arabia Digital BSS Market
7.4.1 Saudi Arabia Digital BSS Market by Offering
7.4.1.1 Saudi Arabia Digital BSS Market by Solution Type
7.4.1.2 Saudi Arabia Digital BSS Market by Services Type
7.4.2 Saudi Arabia Digital BSS Market by Vertical
7.5 South Africa Digital BSS Market
7.5.1 South Africa Digital BSS Market by Offering
7.5.1.1 South Africa Digital BSS Market by Solution Type
7.5.1.2 South Africa Digital BSS Market by Services Type
7.5.2 South Africa Digital BSS Market by Vertical
7.6 Nigeria Digital BSS Market
7.6.1 Nigeria Digital BSS Market by Offering
7.6.1.1 Nigeria Digital BSS Market by Solution Type
7.6.1.2 Nigeria Digital BSS Market by Services Type
7.6.2 Nigeria Digital BSS Market by Vertical
7.7 Rest of LAMEA Digital BSS Market
7.7.1 Rest of LAMEA Digital BSS Market by Offering
7.7.1.1 Rest of LAMEA Digital BSS Market by Solution Type
7.7.1.2 Rest of LAMEA Digital BSS Market by Services Type
7.7.2 Rest of LAMEA Digital BSS Market by Vertical
Chapter 8. Company Profiles
8.1 Ericsson AB
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Segmental and Regional Analysis
8.1.4 Research & Development Expense
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Amdocs Limited
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Regional Analysis
8.2.4 Research & Development Expense
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.6 SWOT Analysis
8.3 Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 Capgemini SE
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Regional Analysis
8.4.4 Recent strategies and developments:
8.4.4.1 Acquisition and Mergers:
8.4.5 SWOT Analysis
8.5 Nokia Corporation
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Segmental and Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Partnerships, Collaborations, and Agreements:
8.5.5.2 Product Launches and Product Expansions:
8.5.6 SWOT Analysis
8.6 ZTE Corporation
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Segmental and Regional Analysis
8.6.4 Research & Development Expenses
8.6.5 Recent strategies and developments:
8.6.5.1 Partnerships, Collaborations, and Agreements:
8.6.5.2 Product Launches and Product Expansions:
8.6.6 SWOT Analysis
8.7 Infosys Limited
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Segmental and Regional Analysis
8.7.4 Research & Development Expense
8.7.5 Recent strategies and developments:
8.7.5.1 Acquisition and Mergers:
8.7.6 SWOT Analysis
8.8 Tata Consultancy Services Ltd.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Research & Development Expenses
8.8.5 Recent strategies and developments:
8.8.5.1 Partnerships, Collaborations, and Agreements:
8.8.6 SWOT Analysis
8.9 Accenture PLC
8.9.1 Company Overview
8.9.2 Financial Analysis
8.9.3 Segmental and Regional Analysis
8.9.4 Research & Development Expenses
8.9.5 Recent strategies and developments:
8.9.5.1 Acquisition and Mergers:
8.9.6 SWOT Analysis
8.10. IBM Corporation
8.10.1 Company Overview
8.10.2 Financial Analysis
8.10.3 Regional & Segmental Analysis
8.10.4 Research & Development Expenses
8.10.5 Recent strategies and developments:
8.10.5.1 Product Launches and Product Expansions:
8.10.5.2 Acquisition and Mergers:
8.10.6 SWOT Analysis

Companies Mentioned

  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co., Ltd.
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd.
  • Accenture PLC
  • IBM Corporation

Methodology

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