The US market dominated the North America E-commerce Fulfillment Services Market by Country in 2023, and is forecast to continue being a dominant market till 2031; thereby, achieving a market value of $73.01 billion by 2031. The Canada market is experiencing a CAGR of 15.4% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 14.4% during (2024 - 2031).
The market has become a cornerstone of the retail landscape, transforming how businesses operate and consumers shop. In recent years, the exponential growth of e-commerce has necessitated the development and expansion of sophisticated fulfillment services that ensure products move seamlessly from seller to buyer. This market encompasses various activities, including warehousing, inventory management, order processing, packaging, and shipping. Each component is critical in delivering a satisfactory customer experience, which is increasingly becoming a differentiating factor in the competitive e-commerce environment.
A pivotal moment in the evolution of these services was the advent of major online marketplaces like Amazon and eBay. These platforms then revolutionized online retail by offering vast product selections and user-friendly interfaces, attracting millions of consumers. To support their operations, these companies developed sophisticated fulfillment networks that set new standards for the industry. Amazon’s introduction of Amazon Prime, with its promise of expedited two-day delivery, further raised the bar, compelling other retailers to enhance their fulfillment capabilities to remain competitive.
In 2022, the domestic eCommerce industry was valued at USD 26.2 billion, a 23% increase from 2021, according to the Mexican Online Sales Association. The rising number of internet users has significantly contributed to the growth of online shopping. Additionally, the Mexican government's efforts to improve digital infrastructure and promote financial inclusion have facilitated the expansion of e-commerce. Hence, the North American e-commerce fulfillment services market presents a promising landscape for businesses and service providers.
List of Key Companies Profiled
- Amazon.com, Inc.
- FedEx Corporation
- Deutsche Post DHL Group (The Deutsche Post AG)
- Marken (United Parcel Service, Inc.)
- ShipBob, Inc.
- Shipfusion Inc.
- Xpert Fulfillment Services
- Sprocket Express
- eFulfillment Service Inc.
- Shipmonk, Inc.
Market Report Segmentation
By Organization Size- Large Enterprises
- Small and Medium Enterprises (SMEs)
- Business to Business
- Direct to Customer/ Business to Customer
- Shipping Fulfillment Services
- Warehousing & Storage Fulfillment Services
- Bundling Fulfillment Services
- Others
- Clothing & Footwear
- Consumer Electronics
- Home & Kitchen Application
- Beauty & Personal Care
- Sports & Leisure
- Automotive
- Books & Stationery
- Healthcare & Others
- US
- Canada
- Mexico
- Rest of North America
Table of Contents
Companies Mentioned
- Amazon.com, Inc.
- FedEx Corporation
- Deutsche Post DHL Group (The Deutsche Post AG)
- Marken (United Parcel Service, Inc.)
- ShipBob, Inc.
- Shipfusion Inc.
- Xpert Fulfillment Services
- Sprocket Express
- eFulfillment Service Inc.
- Shipmonk, Inc.
Methodology
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