Patient Engagement Technology Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The patient engagement technology market size has grown strongly in recent years. It will grow from $7.06 billion in 2024 to $7.47 billion in 2025 at a compound annual growth rate (CAGR) of 5.8%. The growth in the historic period can be attributed to implementation of government regulations and initiatives to promote patient-centric care, high demand for patient engagement solutions post-pandemic, increasing use of mobile health apps, rising number of collaborations and partnerships among healthcare stakeholders, and growing utilization of telehealth services.

The patient engagement technology market size is expected to see strong growth in the next few years. It will grow to $9.39 billion in 2029 at a compound annual growth rate (CAGR) of 5.9%. The growth in the forecast period can be attributed to shortage of qualified it professionals, patient information protection, growing technological developments, rising demand for patient engagement solution, and increasing adoption of EHR and mHealth solutions. Major trends in the forecast period include rising utilization of telehealth services, shift to patient-centered healthcare, rising number of collaborations and partnerships among healthcare stakeholders, increasing prevalence of chronic diseases.

Growing remote care demands are expected to propel the growth of the patient engagement technology market going forward. The demand for remote care refers to the growing need and expectations for healthcare services that can be delivered remotely without needing in-person visits to healthcare facilities. Remote care enables patients to access healthcare services from their homes. This increased accessibility and convenience lead to higher patient engagement, as individuals are more likely to participate actively in their healthcare when it is actively and energetically accessible. For instance, in February 2023, according to a report by Rock Health, a US-based healthcare organization, 80% of all respondents accessed care via telemedicine at some point, up eight people from 72% in 2021. Further, 82% of reported telemedicine use reflects a 9-person increase in 2021. Therefore, growing remote care demands are driving the growth of the patient engagement technology market.

Major companies operating in the patient engagement technology market are developing innovative technologies such as ZAIDYN connected health to increase profitability in the market. ZAIDYN Connected Health is an AI-powered platform designed to help pharmaceutical companies, healthcare providers, and payers innovate in the healthcare industry. For instance, in October 2023, ZS Associates, a US-based management consulting services company, launched ZAIDYN-connected health technology to ensure medication adherence, monitor chronic illnesses, and take early action in the event of complications. Remote patient monitoring tracks patient health data. This suite of technologies assists stakeholders in the healthcare industry in identifying treatment gaps and unfulfilled patient needs.

In September 2023, TeleVox Software Inc., a US-based software corporation, acquired the Odeza patient engagement business from Ensemble Health Partners for an undisclosed amount. This acquisition bolsters TeleVox's respective positions within the healthcare sector and delivers unparalleled value to its clients. Ensemble Health Partners (Ensemble) is a US-based revenue cycle management company for hospitals, health systems, and physician practices.

Major companies operating in the patient engagement technology market are Mckesson Corporation, Johnson and Johnson, The International Business Machines Corporation, Oracle Corporation, Medtronic Plc, Northwell Health, IQVIA, Cerner Corporation, Epic Systems Corporation, Palantir Technologies, Athenahealth Inc, eClinical Works LLC, Allscripts Healthcare Solutions Inc., Computer Programs and Systems Inc., Medical Information Technology Inc., Medecision Inc., PATIENTPOINT LLC, MEDHOST, Orion Health Limited, GetWellNetwork Inc., HealthHub Patient Engagement Solutions, DrChrono Inc., Luma Health Inc., Lincor Solutions Ltd., CipherHealth Inc., Phytel Inc., Oneview Healthcare Plc, SONIFI Health Incorporated., Get Real Health, WelVU Inc., Yourcareuniverse Inc.

North America was the largest region in the patent engagement technology market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient engagement technology market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the patient engagement technology market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The patient engagement technology market includes revenues earned by entities by providing services such as virtual care, remote patient monitoring, appointment management, and health information exchange. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The patient engagement technology market consists of sales of patient engagement software, wearable monitoring devices, mobile wellness apps, interactive TVs, and digital whiteboards. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Patient engagement technology refers to digital tools and platforms that enable and encourage patients to manage their health actively. This technology encompasses multiple solutions, including virtual care, wearable monitoring devices, mobile wellness apps, and telehealth.

The main types of patient engagement technologies are hardware, software, and services. Hardware refers to the physical components of a computer system or any electronic device that has various delivery modes including web-based cloud-based, and on-premise, applications such as health management, social management, home healthcare management, and financial health management, and it’s used by providers, payers, and patients.

The main types of patient engagement technologies are hardware, software, and services. Hardware refers to the physical components of a computer system or any electronic device that has various delivery modes including web-based cloud-based, and on-premise, applications such as health management, social management, home healthcare management, and financial health management, and it’s used by providers, payers, and patients.

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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