Patient Engagement Technology Global Market Report 2024

The patient engagement technology market size has grown strongly in recent years. It will grow from $6.63 billion in 2023 to $7.06 billion in 2024 at a compound annual growth rate (CAGR) of 6.4%. The expansion witnessed in the historical period can be attributed to several significant factors. These include the implementation of government regulations and initiatives aimed at promoting patient-centric care, a surge in demand for patient engagement solutions following the pandemic, increased adoption of mobile health applications, a rise in collaborations and partnerships among stakeholders in the healthcare sector, and the growing utilization of telehealth services.

The patient engagement technology market size is expected to see strong growth in the next few years. It will grow to $8.85 billion in 2028 at a compound annual growth rate (CAGR) of 5.8%. Anticipated growth in the upcoming period can be linked to several key factors, including a scarcity of skilled IT professionals, heightened emphasis on safeguarding patient information, ongoing technological advancements, heightened demand for patient engagement solutions, and the increasing adoption of Electronic Health Records (EHR) and mobile health (mHealth) solutions.

The increasing demand for remote care services is expected to drive significant growth within the patient engagement technology market in the coming years. Remote care entails the delivery of healthcare services without the need for in-person visits to healthcare facilities, allowing patients to access care from their homes. This heightened accessibility and convenience foster greater patient engagement, as individuals are more inclined to actively participate in their healthcare when it is readily accessible. For example, a report by Rock Health in February 2023 revealed a substantial increase in telemedicine utilization, with 80% of respondents accessing care via telemedicine, indicating a growing trend towards remote care adoption and emphasizing the catalyst behind the patient engagement technology market's expansion.

Key players in the patient engagement technology market are investing in innovative solutions such as ZAIDYN Connected Health to drive profitability and market growth. ZAIDYN Connected Health, powered by AI, aims to empower pharmaceutical companies, healthcare providers, and payers to innovate in the healthcare industry. For instance, ZS Associates launched ZAIDYN-connected health technology in October 2023, offering features to ensure medication adherence, monitor chronic illnesses, and facilitate early intervention in case of complications. Remote patient monitoring capabilities enable stakeholders in the healthcare sector to identify treatment gaps and address unmet patient needs effectively.

In September 2023, TeleVox Software Inc. acquired the Odeza patient engagement business from Ensemble Health Partners, reinforcing its position in the healthcare sector and delivering added value to its clientele. Ensemble Health Partners, a revenue cycle management company, divested the Odeza patient engagement business, enabling TeleVox Software Inc. to enhance its offerings and provide comprehensive solutions to healthcare organizations. This strategic acquisition aligns with TeleVox's commitment to advancing patient engagement and improving healthcare delivery.

Major companies operating in the patient engagement technology market report are Mckesson Corporation, Johnson and Johnson, The International Business Machines Corporation, Oracle Corporation, Medtronic Plc, Northwell Health, IQVIA, Cerner Corporation, Epic Systems Corporation, Palantir Technologies, Athenahealth Inc, eClinical Works LLC, Allscripts Healthcare Solutions Inc., Computer Programs and Systems Inc., Medical Information Technology Inc., Medecision Inc., PATIENTPOINT LLC, MEDHOST, Orion Health Limited, GetWellNetwork Inc., HealthHub Patient Engagement Solutions, DrChrono Inc., Luma Health Inc., Lincor Solutions Ltd., CipherHealth Inc., Phytel Inc., Oneview Healthcare Plc, SONIFI Health Incorporated., Get Real Health, WelVU Inc., Yourcareuniverse Inc.

North America was the largest region in the patent engagement technology market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient engagement technology market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the patient engagement technology market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Patient engagement technology encompasses an array of digital tools and platforms designed to empower and motivate patients to take an active role in managing their health. These solutions comprise virtual care platforms, wearable monitoring devices, mobile wellness applications, and telehealth services. The primary objective of these technologies is to foster increased patient engagement throughout their healthcare journey, ultimately leading to enhanced health outcomes and greater patient satisfaction.

The primary categories of patient engagement technologies encompass hardware, software, and services. Hardware refers to the physical components of computer systems or electronic devices. These technologies are delivered through various modes such as web-based, cloud-based, and on-premise solutions. Patient engagement applications encompass a broad spectrum of functions, including health management, social management, home healthcare management, and financial health management. Healthcare providers, payers, and patients utilize these technologies to strengthen patient engagement and improve health outcomes.

The patient engagement technology market research report is one of a series of new reports that provides patient engagement technology market statistics, including patient engagement technology industry global market size, regional shares, competitors with patient engagement technology market share, detailed patient engagement technology market segments, market trends, and opportunities, and any further data you may need to thrive in the patient engagement technology industry. This patient engagement technology market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The patient engagement technology market includes revenues earned by entities by providing services such as virtual care, remote patient monitoring, appointment management, and health information exchange. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The patient engagement technology market consists of sales of patient engagement software, wearable monitoring devices, mobile wellness apps, interactive TVs, and digital whiteboards. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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