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The Corporate Reputation of Pharma in 2022 - The Patient Perspective - Neurology Edition: The Views of 258 Neurology Patient Groups

  • Report

  • 54 Pages
  • November 2022
  • Region: Global
  • PatientView
  • ID: 5184587

The ‘Corporate Reputation of Pharma’ survey - Neurology edition, is now in its 9th year. Between November 2021-February 2022, the survey collected the opinions of 258 neurology patient groups on the performance of the pharmaceutical industry during 2021.

Patient groups - and neurology patient groups especially - possess a deep and unique understanding of the patients they represent, and express the collated views of these patients. Patient-group perspectives have become increasingly important to regulators that demand patient input into trial design and conduct (as well as into the evaluation of clinical outcomes). At the same time, many patient groups are also familiar with the complexities of the pharmaceutical industry’s business. From their vantage point, therefore, patient groups are both able to assess pharma, and to recommend ways in which companies can improve - all from a patient perspective.

The report provides details on:

  • How the analyst measures pharma’s corporate reputation from a patient perspective; 
  • The companies included in the 2021 neurology analyses; 
  • The headline results of the 2021 survey, from the perspective of neurology patient groups; and 
  • The profiles of 2021’s respondent neurology patient groups. 

 The 20 companies included in the neurology arm of the 2021 ‘Corporate Reputation of Pharma’ analyses:  AbbVie - AstraZeneca - Bayer - Biogen - Boehringer Ingelheim - Bristol Myers Squibb - Eisai - Eli Lilly - Grünenthal - GSK - Janssen - Lundbeck - Merck KGaA/EMD Serono - Novartis - Pfizer - Roche/Genentech/Chugai - Sanofi - Takeda - Teva - UCB 

COMPANY RANKINGS IN THE FIELD OF NEUROLOGICAL CONDITIONS, 2021 

  • The top-three pharma companies out of 20 companies, ranked for their overall corporate reputation in 2021, as assessed by respondent neurology patient groups familiar with the company: Roche, 1st - Novartis, 2nd - Biogen, 3rd. 
  • The top-three pharma companies out of 12 companies, ranked for their overall corporate reputation in 2021, as assessed by respondent neurology patient groups working with the company: Roche, 1st - Novartis, 2nd - Pfizer, 3rd.   
  • The top-three ‘big-pharma’ companies out of 11 companies, ranked for their overall corporate reputation in 2021, assessed by respondent neurology patient groups familiar with the company: Roche, 1st - Novartis, 2nd - Pfizer, 3rd. 
  • The top-three ‘big-pharma’ pharma companies out of 6 companies, ranked for their overall corporate reputation in 2021, assessed by respondent neurology patient groups working with the company: Roche, 1st - Novartis, 2nd - Pfizer, 3rd.   

Table of Contents

  • Executive summary
  • Relationships that neurological patient groups have with pharma, 2021
  • Industry-wide findings, according to respondent neurological patient groups, 2021
  • Rankings of 20 pharma companies, 2021 v. 2020, as assessed by respondent neurological patient groups familiar with the companies
  • Rankings of 12 pharma companies, 2021 v. 2020, as assessed by respondent neurological patient groups working with the companies
  • Rankings of 11 ‘big-pharma’ companies, 2021 v. 2020, as assessed by respondent neurological patient groups familiar with the companies
  • Rankings of 6 ‘big-pharma’ companies in Neurological, 2021 v. 2020, as assessed by respondent neurological patient groups working with the companies
  • Profiles of the 20 companies, 2021 (v. 2020)
Appendices
I. Profiles of respondent neurological patient groups, 2021
II. List of respondent neurological patient groups that wished to be attributed, 2021
III. Commentaries and feedback from respondent neurological patient groups on how pharma can improve, 2021-2022
IV. The ‘Corporate Reputation of Pharma, 2021-Multiple-Sclerosis edition’

Tables and Charts
  • Main worries/concerns for patients with a neurology condition during Covid-19
  • The 20 companies included in the 2021 ‘Corporate Reputation of Pharma’ neurological analyses
  • Companies making the biggest rises in the neurological rankings, 2020 to 2021
  • Respondent neurological patient groups, 2021: familiarity, and partnerships, with pharma companies
  • The types of relationships that respondent neurological patient groups have with pharma companies, 2021
  • The corporate reputation of the pharmaceutical industry, 2021 v. 2020 - compared with that of other healthcare sectors, according to respondent neurological patient groups
  • The corporate reputation of the pharmaceutical industry over time, 2013-2021, according to respondent neurological patient groups
  • How good or bad the pharmaceutical industry was in 2021 v. 2020 at carrying out specific activities important to neurological patients and patient groups
  • Percentage of respondent neurological patient groups which thought the pharma industry “Very effective” or “Effective” at supporting neurological patients during the Covid-19 pandemic, 2021 v. 2020
  • How good or bad the pharmaceutical industry was over time at carrying out specific activities important to neurological patients and patient groups, 2020-2021
  • Rankings of 20 pharma companies, 2021 v. 2020, as assessed by respondent neurological patient groups familiar with the companies
  • Rankings of 12 pharma companies, 2021 v. 2020, as assessed by respondent neurological patient groups working with the companies
  • Rankings of 11 ‘big-pharma’ companies, 2021 v. 2020, as assessed by respondent neurological patient groups familiar with the companies
  • Rankings of 6 ‘big-pharma’ companies, 2021 v. 2020, as assessed by respondent Neurological patient groups working with the companies
  • Profiles of the 20 companies, 2021 (v. 2020)
Profiles of the 20 companies, 2021
  • AbbVie
  • AstraZeneca
  • Bayer
  • Biogen
  • Boehringer Ingelheim
  • Bristol Myers Squibb
  • Eisai
  • Eli Lilly
  • Grünenthal
  • GSK
  • Janssen
  • Lundbeck
  • Merck KGaA/EMD Serono
  • Novartis
  • Pfizer
  • Roche/Genentech/Chugai
  • Sanofi
  • Takeda
  • Teva
  • UCB
Each company is profiled by the following measures:
  • The number of respondent neurological patient groups familiar, and working, with the company, 2021.
  • The profile of the respondent neurological patient groups familiar with the company(the number of patients reached; country headquarters; specialties; and geographic remit), 2021.
  • The types of relationships that the company had with its respondent neurological patient-group partners, 2021.
  • Company performance at the individual indicators of corporate reputation in 2021 - as assessed by respondent neurological patient groups familiar, and working, with the company.
  • Competitors’ relationships in 2021 with the company’s respondent neurological patientgroup partners.
  • Overall rankings for the company-as assessed by respondent neurological patient groups familiar, and working, with the company, 2021 v. 2020.
  • Company rankings for each of the indicators-as assessed by respondent neurological patient groups familiar, and working, with the company, 2021 v. 2020.
  • Snapshot view: where the company sits in the corporate tiers for each of the indicators(in the higher, the middle, or the lower tier)-as assessed by respondent neurological patient groups familiar, and working, with the company, 2021.
  • Overall rankings of the company, 2015-2021-expressed on the Patient Corporate
  • Reputation Index (PCRI), a measure designed to standardise the analyst's ranking data (preventing results being skewed by the differing numbers of companies included in the neurological historic analyses over the various years). PCRI ranking is from 0 to 1, with 1 being the best (the highest rank)-as assessed by respondent neurological patient groups familiar with the company.

Samples

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Companies Mentioned

  • AbbVie 
  • AstraZeneca 
  • Bayer 
  • Biogen 
  • Boehringer Ingelheim 
  • Bristol Myers Squibb 
  • Eisai 
  • Eli Lilly 
  • Grünenthal 
  • GSK 
  • Janssen 
  • Lundbeck 
  • Merck KGaA/EMD Serono 
  • Novartis 
  • Pfizer 
  • Roche/Genentech/Chugai 
  • Sanofi 
  • Takeda 
  • Teva 
  • UCB 

Methodology

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