Remote Access Software Market - Forecasts from 2024 to 2029

The global remote access software market is set to reach US$4.696 billion in 2029 from US$2.603 billion in 2024 at 12.53% (CAGR). 

Remote access software enables employees to securely access the company’s official data while working from a remote location. The data can be related to various business aspects, including financing, sales, administration, and marketing, which require remote access software in their enterprises for smooth workflow and efficiency.

Business verticals share diversity across different locations with multiple employees, thereby having different information needs. However, the data generated at the work front is highly confidential and complex, and to safeguard its data integrity, various security and privacy regulations are becoming more stringent. This has provided a major scope for the development of applications that are compliant with such regulations.

The ongoing adoption of work-from-home (WFH) and Bring Your Own Device (BYOD) policies across various organizations, regardless of size, has contributed to the overall market expansion. Additionally, the boom in internet-rowing cellular network capabilities and technological advancements in remote access solutions are further driving the deployment of these software solutions across different industry verticals, stimulating market growth.

Global Remote Access Software Market Driver:

Growing end-user demand has propelled the market expansion. 

Remote access software provides a cost-effective approach for companies to maintain their productivity and track their workers' activities. Today’s growing technological adoptions have increased the scope of such software adoption among various end-users, including government, retail, BFSI, IT & telecommunication, and manufacturing. 

The research study “Trends in Remote Service and Monitoring”, which includes data collected from interviewing 144 VPs and CEOs across the USA, was issued by the Association for Packaging and Processing Technologies in January 2024. It stated that 51% of end-users utilized remote services in 2023, while 37.5% utilized them for remote monitoring. The growing adoption is attributed to the benefit of reducing machine downtime for end-users.

The growing remote working culture has accelerated the remote access software market growth. 

The COVID-19 pandemic had a positive impact on the remote access software market. As a result of the lockdown, more people began working from home, which led to the closure of businesses and institutions, dramatically raising the demand for remote access software. Though the pandemic situation has been tackled, the trend of remote working still prevails and continues to grow.

For instance, according to a study published in the International Journal of Creative Research Thoughts, in 2022, work-from-home culture is becoming popular in India, driven by work dynamic changes and technological advancements. The study further showed that by 2025, the number of Indians working remotely will vary from 60 million to 90 million. 

Global Remote Access Software Market Geographical Outlook

North America is projected to show significant growth 

Geography-wise, the global market is analyzed into North America, South America, Europe, the Middle East and Africa, and Asia Pacific. During the forecast period, the North American region is anticipated to constitute a considerable share fueled by the growing shift towards remote working, coupled with developments of software to implement such work models. Additionally, the high degree of convenience provided by remote working compared to the hybrid work model further acts as an additional driving factor. 

According to the Bureau of Labor Statistics, in August 2023, about 1 out of 5, or 19.5% of employed personnel worked from home in the United States, and the percentage has been in the range of 17.9 to 20% since October 2022. Likewise, according to Statistics Canada, in January 2022, approx. 43% of Canadian workers, both employed and self-employed, worked most of their hours from home.

Asia Pacific and Europe are poised for positive growth fueled by the investment in software that bolsters remote work monitoring and safeguard a company’s confidential data. Furthermore, the governments of major countries, namely China, Japan, India, and EU nations, are emphasizing improving industrial productivity, of which keeping a constant track of employees' activities has formed an integral part. This has simultaneously driven the demand for technical options such as remote access software that would enable organizations having multiple regional branches to keep track of each branch’s operations status. 

Global Remote Access Software Market Key Developments

• In March 2024, TSplus launched new remote access solutions on its website, enabling site visitors to get profound knowledge of the company's remote access software and its diverse applications across varied business types. Through this remote access solution, TSplus aims to provide organizations with a roadmap that would enable them to optimize their operations via remote access capabilities. 
• In September 2023, TeamViewer launched its next generation of remote access & support solutions, which features such as 1-click sessions. Modern & intuitive interface, which enhances overall web security. The new interface bridges the gap between desktop & browser interactions and allows customers in remote monitoring & management (RMM).
• In September 2023, Syncro, an All-in-one professional service automation (PSO) and remote monitoring management platform, expanded its partnership with Splashtop to provide the latter's enhanced remote access features and functionalities. This would improve users' overall productivity and further provide them with comprehensive remote support. 
• In April 2023, WALLIX launched “SaaS Remote Access”, which is integrated into its remote access management solution “WALLIX PAM4ALL”. The SaaS remote version is designed for organizations across various sectors who are aiming to provide digital access to their IT infrastructure to external users via simplified management. 
• In October 2022, AnyDesk GmbH launched “AnyDesk 7.1” which is the company’s latest version of remote access solutions available for Windows and other operating systems. The new version features version II of AnyDesk’s Management console which simplifies the overall process & administration task. 
• In October 2022, RealVNC announced the acquisition of remote management software “RPort”, which enables users to manage their infrastructure through a web browser, thereby increasing the efficiency of managed service providers (MSP). The acquisition enables RealVNC to further add to its remote access solutions, dynamic device grouping, inventory management, device telemetry, and remote & schedules script execution.

The Global Remote Access Software market is segmented and analyzed as follows:

By Deployment

• On-Premise
• Cloud

By Enterprise Size

• Small
• Medium
• Large

By End-User

• BFSI
• Government
• Manufacturing
• IT and Telecommunications
• Retail
• Healthcare
• Others

By Geography

• North America
• United States
• Canada
• Mexico
• South America
• Brazil
• Argentina
• Others
• Europe
• Germany
• France
• UK
• Spain
• Italy
• Others
• Middle East and Africa
• Saudi Arabia
• Israel
• UAE
• Others
• Asia Pacific
• China
• Japan
• South Korea
• India
• Taiwan
• Thailand
• Indonesia
• Others