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Rich Communication Services Market Size, Share & Trends Analysis Report by Type (A2P, P2A, P2P), Enterprise Size (SMEs, Large Enterprises), End-use, Region, and Segment Forecasts, 2024-2030

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    Report

  • 100 Pages
  • October 2024
  • Region: Global
  • Grand View Research
  • ID: 6024677
Description Jump to:
The global rich communication services market size is expected to reach USD 12.46 billion in 2030 and is projected to grow at a CAGR of 25.3% from 2024 to 2030. Rich communication services (RCS) platforms overcome the limitations of SMS and provide additional services such as high-quality image sharing, chat rooms, and read receipt. Adoption of such mobile services by various businesses to enhance customer experience is anticipated to drive the market for rich communication services during the forecast period.

Companies from various sectors use RCS platforms for marketing their products and services. The rising spend on mobile advertising over the past few years is expected to fuel market growth over the forecast period. According to the global system for mobile communications association (GSMA), in 2018, the global spend on mobile advertising was USD 185.0 billion as compared to USD 109.0 billion in 2016. Furthermore, rising number of mobile SIM connections is projected to up-keep market growth in the near future.

Lack of end-to-end encryption is expected to impede the growth of the market for rich communication services during the forecast period. This lack of encryption in RCS platforms allows external sources to intercept and manipulate the user’s calls and texts. Attackers who are in the same network as that of the user and have the user’s phone number, can use their IP address and impersonate, creating complications. However, organizations such as Verizon; AT&T, Inc.; and T-Mobile are focusing on implementing end-to-end encryption in their RCS platforms to cater to the end-user requirements.

Rich Communication Services Market Report Highlights

  • The A2P communication segment led the market with a revenue share of 65.4% in 2023. This share is attributed to the increasing adoption of text messages to market products. Rich communication services overcome the constraints of traditional SMS platforms and enhance customer engagement.
  • The retail segment held a leading revenue share in 2023. Growing competition in the retail industry has resulted in the increased adoption of technology by retailers to offer a customized and interactive shopping experience to their customers.
  • Asia Pacific is expected to register the fastest CAGR during the forecast period in the global market. Rising smartphone usage in the region and an increasing focus of brands to boost customer engagement through innovative marketing techniques has highlighted the need for advanced messaging standards such as RCS

Why should you buy this report?

  • Comprehensive Market Analysis: Gain detailed insights into the global market across major regions and segments
  • Competitive Landscape: Explore the market presence of key players worldwide
  • Future Trends: Discover the pivotal trends and drivers shaping the future of the global market
  • Actionable Recommendations: Utilize insights to uncover new revenue streams and guide strategic business decisions

This report addresses:

  • Market intelligence to enable effective decision-making
  • Market estimates and forecasts from 2018 to 2030
  • Growth opportunities and trend analyses
  • Segment and regional revenue forecasts for market assessment
  • Competition strategy and market share analysis
  • Product innovation listing for you to stay ahead of the curve
  • COVID-19's impact and how to sustain in these fast-evolving markets

The leading players in the Rich Communication Services market include:

  • AT&T Intellectual Property
  • Vodafone Group Plc
  • Google LLC
  • Verizon
  • Telefónica S.A.
  • Orange
  • China Mobile Hong Kong Company Limited
  • KDDI CORPORATION
  • Telit Cinterion
  • Telstra Group Limited


This product will be delivered within 1-3 business days.

Table of Contents

Chapter 1. Methodology and Scope
1.1. Market Segmentation and Scope
1.2. Market Definitions
1.3. Research Methodology
1.3.1. Information Procurement
1.3.2. Information or Data Analysis
1.3.3. Market Formulation & Data Visualization
1.3.4. Data Validation & Publishing
1.4. Research Scope and Assumptions
1.4.1. List of Data Sources
Chapter 2. Executive Summary
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
Chapter 3. Rich Communication Services Market Variables, Trends, & Scope
3.1. Market Introduction/Lineage Outlook
3.2. Market Size and Growth Prospects (USD Billion)
3.3. Market Dynamics
3.3.1. Market Drivers Analysis
3.3.2. Market Restraints Analysis
3.4. Rich Communication Services Market Analysis Tools
3.4.1. Porter’s Analysis
3.4.1.1. Bargaining power of the suppliers
3.4.1.2. Bargaining power of the buyers
3.4.1.3. Threats of substitution
3.4.1.4. Threats from new entrants
3.4.1.5. Competitive rivalry
3.4.2. PESTEL Analysis
3.4.2.1. Political Landscape
3.4.2.2. Economic and Social Landscape
3.4.2.3. Technological Landscape
3.4.2.4. Environmental Landscape
3.4.2.5. Legal Landscape
Chapter 4. Rich Communication Services Market: Type Estimates & Trend Analysis
4.1. Segment Dashboard
4.2. Rich Communication Services Market: Type Movement Analysis, USD Billion, 2023 & 2030
4.3. A2P
4.3.1. A2P Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.4. P2A
4.4.1. P2A Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.5. P2P
4.5.1. P2P Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Rich Communication Services Market: Enterprise Size Estimates & Trend Analysis
5.1. Segment Dashboard
5.2. Rich Communication Services Market: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
5.3. SMEs
5.3.1. SMEs Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.4. Large Enterprises
5.4.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Rich Communication Services Market: End Use Estimates & Trend Analysis
6.1. Segment Dashboard
6.2. Rich Communication Services Market: End Use Movement Analysis, USD Billion, 2023 & 2030
6.3. Retail
6.3.1. Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.4. Media & Entertainment
6.4.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.5. BFSI
6.5.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.6. Healthcare
6.6.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.7. Travel & Tourism
6.7.1. Travel & Tourism Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.8. Others
6.8.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 7. Rich Communication Services Market: Regional Estimates & Trend Analysis
7.1. Rich Communication Services Market Share, By Region, 2023 & 2030, USD Billion
7.2. North America
7.2.1. North America Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.2.2. U.S.
7.2.2.1. U.S. Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.2.3. Canada
7.2.3.1. Canada Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.2.4. Mexico
7.2.4.1. Mexico Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.3. Europe
7.3.1. Europe Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.3.2. UK
7.3.2.1. UK Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.3.3. Germany
7.3.3.1. Germany Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.3.4. France
7.3.4.1. France Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4. Asia Pacific
7.4.1. Asia Pacific Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4.2. China
7.4.2.1. China Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4.3. Japan
7.4.3.1. Japan Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4.4. India
7.4.4.1. India Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4.5. South Korea
7.4.5.1. South Korea Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.4.6. Australia
7.4.6.1. Australia Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.5. Latin America
7.5.1. Latin America Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.5.2. Brazil
7.5.2.1. Brazil Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6. Middle East and Africa
7.6.1. Middle East and Africa Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6.2. South Africa
7.6.2.1. South Africa Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6.3. Saudi Arabia
7.6.3.1. Saudi Arabia Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
7.6.4. UAE
7.6.4.1. UAE Rich Communication Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 8. Competitive Landscape
8.1. Recent Developments & Impact Analysis by Key Market Participants
8.2. Company Categorization
8.3. Company Heat Map Analysis
8.4. Company Profiles
8.4.1. AT&T Intellectual Property
8.4.1.1. Participant’s Overview
8.4.1.2. Financial Performance
8.4.1.3. Product Benchmarking
8.4.1.4. Recent Developments/ Strategic Initiatives
8.4.2. Vodafone Group Plc
8.4.2.1. Participant’s Overview
8.4.2.2. Financial Performance
8.4.2.3. Product Benchmarking
8.4.2.4. Recent Developments/ Strategic Initiatives
8.4.3. Google LLC
8.4.3.1. Participant’s Overview
8.4.3.2. Financial Performance
8.4.3.3. Product Benchmarking
8.4.3.4. Recent Developments/ Strategic Initiatives
8.4.4. Verizon
8.4.4.1. Participant’s Overview
8.4.4.2. Financial Performance
8.4.4.3. Product Benchmarking
8.4.4.4. Recent Developments/ Strategic Initiatives
8.4.5. Telefónica S.A.
8.4.5.1. Participant’s Overview
8.4.5.2. Financial Performance
8.4.5.3. Product Benchmarking
8.4.5.4. Recent Developments/ Strategic Initiatives
8.4.6. Orange
8.4.6.1. Participant’s Overview
8.4.6.2. Financial Performance
8.4.6.3. Product Benchmarking
8.4.6.4. Recent Developments/ Strategic Initiatives
8.4.7. China Mobile Hong Kong Company Limited
8.4.7.1. Participant’s Overview
8.4.7.2. Financial Performance
8.4.7.3. Product Benchmarking
8.4.7.4. Recent Developments/ Strategic Initiatives
8.4.8. KDDI Corporation
8.4.8.1. Participant’s Overview
8.4.8.2. Financial Performance
8.4.8.3. Product Benchmarking
8.4.8.4. Recent Developments/ Strategic Initiatives
8.4.9. Telit Cinterion
8.4.9.1. Participant’s Overview
8.4.9.2. Financial Performance
8.4.9.3. Product Benchmarking
8.4.9.4. Recent Developments/ Strategic Initiatives
8.4.10. Telstra Group Limited
8.4.10.1. Participant’s Overview
8.4.10.2. Financial Performance
8.4.10.3. Product Benchmarking
8.4.10.4. Recent Developments/ Strategic Initiatives
List of Tables
TABLE 1 Global RCS market, 2018 - 2030 (USD Million)
TABLE 2 Global RCS market, by communication type, 2018 - 2030 (USD Million)
TABLE 3 Global RCS market, by vertical, 2018 - 2030 (USD Million)
TABLE 4 Global RCS market, by region, 2018 - 2030 (USD Million)
TABLE 5 A2P market, 2018 - 2030 (USD Million)
TABLE 6 A2P market by region, 2018 - 2030 (USD Million)
TABLE 7 P2A market, 2018 - 2030 (USD Million)
TABLE 8 P2A market by region, 2018 - 2030 (USD Million)
TABLE 9 P2P market, 2018 - 2030 (USD Million)
TABLE 10 P2P market by region, 2018 - 2030 (USD Million)
TABLE 11 Retail market, 2018 - 2030 (USD Million)
TABLE 12 Retail market by region, 2018 - 2030 (USD Million)
TABLE 13 Media & entertainment market, 2018 - 2030 (USD Million)
TABLE 14 Media & entertainment market by region, 2018 - 2030 (USD Million)
TABLE 15 Travel & tourism market, 2018 - 2030 (USD Million)
TABLE 16 Travel & tourism market by region, 2018 - 2030 (USD Million)
TABLE 17 Healthcare market, 2018 - 2030 (USD Million)
TABLE 18 Healthcare market by region, 2018 - 2030 (USD Million)
TABLE 19 BFSI market, 2018 - 2030 (USD Million)
TABLE 20 BFSI market by region, 2018 - 2030 (USD Million)
TABLE 21 Others market, 2018 - 2030 (USD Million)
TABLE 22 Others market by region, 2018 - 2030 (USD Million)
TABLE 23 North America RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 24 North America RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 25 U.S. RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 26 U.S. RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 27 Canada RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 28 Canada RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 29 Europe RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 30 Europe RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 31 U.K. RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 32 U.K. RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 33 Germany RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 34 Germany RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 35 France RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 36 France RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 37 Asia Pacific RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 38 Asia Pacific RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 39 China RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 40 China RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 41 India RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 42 India RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 43 Japan RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 44 Japan RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 45 Latin America RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 46 Latin America RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 47 Brazil RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 48 Brazil RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 49 Mexico RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 50 Mexico RCS market by vertical, 2018 - 2030 (USD Million)
TABLE 51 MEA RCS market by communication type, 2018 - 2030 (USD Million)
TABLE 52 MEA RCS market by vertical, 2018 - 2030 (USD Million)
List of Figures
FIG. 1 Research process
FIG. 2 Information procurement
FIG. 3 RCS regional marketplace: Key takeaways
FIG. 4 RCS Market - Trends & outlook
FIG. 5 RCS - Market segmentation & scope
FIG. 6 RCS - Market size and growth prospects (USD Million)
FIG. 7 RCS - Value chain analysis
FIG. 8 RCS - Market dynamics
FIG. 9 RCS - Market driver relevance analysis (Current & future impact)
FIG. 10 RCS - Market restraint/challenge relevance analysis (Current & future impact)
FIG. 11 RCS - Market opportunity relevance analysis (Current & future impact)
FIG. 12 RCS - Porter’s analysis
FIG. 13 RCS - Company market share analysis, 2018
FIG. 14 RCS - PEST analysis
FIG. 15 RCS market - Key communication type analysis
FIG. 16 Global RCS communication type outlook, 2018 & 2030
FIG. 17 RCS market communication type outlook key takeaways
FIG. 18 RCS market - vertical analysis
FIG. 19 Global RCS vertical outlook, 2018 & 2030
FIG. 20 RCS market vertical outlook key takeaways
FIG. 21 Global RCS regional outlook, 2018 & 2030
FIG. 22 North America RCS market - Key takeaways
FIG. 23 North America RCS market analysis
FIG. 24 Europe RCS market - Key takeaways
FIG. 25 Europe RCS market analysis
FIG. 26 Asia Pacific RCS market - Key takeaways
FIG. 27 Asia Pacific RCS market analysis
FIG. 28 Latin America RCS market - Key takeaways
FIG. 29 Latin America RCS market analysis
FIG. 30 Middle East & Africa (MEA) RCS market - Key takeaways
FIG. 31 Middle East & Africa (MEA) RCS market analysis

Companies Mentioned

  • AT&T Intellectual Property
  • Vodafone Group Plc
  • Google LLC
  • Verizon
  • Telefónica S.A.
  • Orange
  • China Mobile Hong Kong Company Limited
  • KDDI CORPORATION
  • Telit Cinterion
  • Telstra Group Limited

Methodology

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About the Rich Communication Service Market

Rich Communication Service (RCS) is a communication protocol that enables users to exchange messages, multimedia content, and other data over mobile networks. It is a part of the larger Unified Communications (UC) market, which provides a comprehensive suite of communication services, including voice, video, and messaging. RCS is designed to provide a more interactive and engaging experience than traditional SMS messaging, with features such as group chat, file sharing, and location sharing. It also supports advanced features such as read receipts, typing indicators, and high-resolution images. RCS is becoming increasingly popular as a way to enhance customer engagement and improve customer service. It is also being used by businesses to facilitate internal communication and collaboration. As the technology continues to evolve, it is expected to become an integral part of the UC market. Some companies in the RCS market include Google, Microsoft, AT&T, Verizon, and Orange. Show Less Read more

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