Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The South Korean BPO services market had total revenues of $6.1 billion in 2022, representing a compound annual growth rate (CAGR) of 11.1% between 2017 and 2022.
- The procurement BPO segment accounted for the market's largest proportion in 2022, with total revenues of $3.4 billion, equivalent to 56.5% of the market's overall value.
- Factors such as geographical proximity to over 50% of the global population, exceptional infrastructure, leading technical advantages, and one of the best broadband networks translate the country into an attractive outsourcing location.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in South Korea
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in South Korea
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the South Korea bpo services market with five year forecasts
Reasons to Buy
- What was the size of the South Korea bpo services market by value in 2022?
- What will be the size of the South Korea bpo services market in 2027?
- What factors are affecting the strength of competition in the South Korea bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up South Korea's bpo services market?
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Infosys Limited
- TMF Group B.V.