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The unified communication as a service (Ucaas) market is forecasted to grow by USD 237.52 billion during 2023-2028, accelerating at a CAGR of 37.1% during the forecast period. The report on the unified communication as a service (Ucaas) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.Speak directly to the analyst to clarify any post sales queries you may have.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by shift from capex to opex, increased use of ucaas by smbs, and growing need to collaborate and communicate globally.
The unified communication as a service (Ucaas) market is segmented as below:
By End-user
- BFSI
- ICT
- Healthcare
- Retail
- Others
By Application
- Enterprise collaboration
- Enterprise telephony
- Contact center
By Geographical Landscape
- North America
- Europe
- APAC
- South America
- Middle East and Africa
The report on the unified communication as a service (Ucaas) market covers the following areas:
- Unified Communication As A Service (Ucaas) Market sizing
- Unified Communication As A Service (Ucaas) Market forecast
- Unified Communication As A Service (Ucaas) Market industry analysis
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Market Segmentation by Application
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
List of Exhibits
Executive Summary
The following companies are recognized as the key players in the global unified communication as a service (Ucaas) market: 8x8 Inc., ALE International, AT&T Inc., Avaya LLC, BT Group Plc, Microsoft Corp., Mitel Networks Corp., NEC Corp., NetScout Systems Inc., NTT Communications Corp., Oracle Corp., Orange SA, PanTerra Networks Inc., RingCentral Inc., Sify Technologies Ltd., Tata Sons Pvt. Ltd., Telefonica SA, Telstra Corp. Ltd., Verizon Communications Inc., and Vonage Holdings Corp..Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is increased adoption of byod and mobility."
According to the report, one of the major drivers for this market is the shift from capex to opex.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- 8x8 Inc.
- ALE International
- AT&T Inc.
- Avaya LLC
- BT Group Plc
- Microsoft Corp.
- Mitel Networks Corp.
- NEC Corp.
- NetScout Systems Inc.
- NTT Communications Corp.
- Oracle Corp.
- Orange SA
- PanTerra Networks Inc.
- RingCentral Inc.
- Sify Technologies Ltd.
- Tata Sons Pvt. Ltd.
- Telefonica SA
- Telstra Corp. Ltd.
- Verizon Communications Inc.
- Vonage Holdings Corp.
