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Virtual Assistant Market 2024-2028

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    Report

  • 181 Pages
  • July 2024
  • Region: Global
  • TechNavio
  • ID: 5313650
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The virtual assistant market is forecasted to grow by USD 64.49 billion during 2023-2028, accelerating at a CAGR of 51% during the forecast period. The report on the virtual assistant market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by demand for enhanced customer service, benefits offered to content consumers, owners, and publishers, and smartphones with intelligent virtual assistants supporting human interactions.

The virtual assistant market is segmented as below:

By Type

  • Spoken commands
  • Text-to-speech

By End-user

  • Automotive
  • BFSI
  • Government
  • Retail
  • Others

By Geographical Landscape

  • North America
  • APAC
  • Europe
  • South America
  • Middle East and Africa
This study identifies the popularity of chatbots as one of the prime reasons driving the virtual assistant market growth during the next few years. Also, virtual assistants make use of phone easier and rising popularity of nlp will lead to sizable demand in the market.

The report on the virtual assistant market covers the following areas:

  • Virtual assistant market sizing
  • Virtual assistant market forecast
  • Virtual assistant market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading virtual assistant market vendors that include 247.ai Inc., Alphabet Inc., Amazon.com Inc., Anboto Europe SL Co., Apple Inc., Artificial Solutions International AB, Baidu Inc., Creative Virtual Ltd., CSS Corp., CX Co., eGain Corp., GAVS Technologies NA Inc., Inbenta Holdings Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Synthetix Ltd., True Image Interactive Inc., VA Company LLC, and Verint Systems Inc. Also, the virtual assistant market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Type
Executive Summary - Chart on Market Segmentation by End-user
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ million)
Data Table on Global - Market size and forecast 2023-2028 ($ million)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Virtual Assistant Market 2018 - 2022
Historic Market Size - Data Table on Global Virtual Assistant Market 2018 - 2022 ($ million)
4.2 Type segment analysis 2018 - 2022
Historic Market Size - Type Segment 2018 - 2022 ($ million)
4.3 End-user segment analysis 2018 - 2022
Historic Market Size - End-user Segment 2018 - 2022 ($ million)
4.4 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ million)
4.5 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Type
6.1 Market segments
Chart on Type - Market share 2023-2028 (%)
Data Table on Type - Market share 2023-2028 (%)
6.2 Comparison by Type
Chart on Comparison by Type
Data Table on Comparison by Type
6.3 Spoken commands - Market size and forecast 2023-2028
Chart on Spoken commands - Market size and forecast 2023-2028 ($ million)
Data Table on Spoken commands - Market size and forecast 2023-2028 ($ million)
Chart on Spoken commands - Year-over-year growth 2023-2028 (%)
Data Table on Spoken commands - Year-over-year growth 2023-2028 (%)
6.4 Text-to-speech - Market size and forecast 2023-2028
Chart on Text-to-speech - Market size and forecast 2023-2028 ($ million)
Data Table on Text-to-speech - Market size and forecast 2023-2028 ($ million)
Chart on Text-to-speech - Year-over-year growth 2023-2028 (%)
Data Table on Text-to-speech - Year-over-year growth 2023-2028 (%)
6.5 Market opportunity by Type
Market opportunity by Type ($ million)
Data Table on Market opportunity by Type ($ million)
7 Market Segmentation by End-user
7.1 Market segments
Chart on End-user - Market share 2023-2028 (%)
Data Table on End-user - Market share 2023-2028 (%)
7.2 Comparison by End-user
Chart on Comparison by End-user
Data Table on Comparison by End-user
7.3 Automotive - Market size and forecast 2023-2028
Chart on Automotive - Market size and forecast 2023-2028 ($ million)
Data Table on Automotive - Market size and forecast 2023-2028 ($ million)
Chart on Automotive - Year-over-year growth 2023-2028 (%)
Data Table on Automotive - Year-over-year growth 2023-2028 (%)
7.4 BFSI - Market size and forecast 2023-2028
Chart on BFSI - Market size and forecast 2023-2028 ($ million)
Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
Chart on BFSI - Year-over-year growth 2023-2028 (%)
Data Table on BFSI - Year-over-year growth 2023-2028 (%)
7.5 Government - Market size and forecast 2023-2028
Chart on Government - Market size and forecast 2023-2028 ($ million)
Data Table on Government - Market size and forecast 2023-2028 ($ million)
Chart on Government - Year-over-year growth 2023-2028 (%)
Data Table on Government - Year-over-year growth 2023-2028 (%)
7.6 Retail - Market size and forecast 2023-2028
Chart on Retail - Market size and forecast 2023-2028 ($ million)
Data Table on Retail - Market size and forecast 2023-2028 ($ million)
Chart on Retail - Year-over-year growth 2023-2028 (%)
Data Table on Retail - Year-over-year growth 2023-2028 (%)
7.7 Others - Market size and forecast 2023-2028
Chart on Others - Market size and forecast 2023-2028 ($ million)
Data Table on Others - Market size and forecast 2023-2028 ($ million)
Chart on Others - Year-over-year growth 2023-2028 (%)
Data Table on Others - Year-over-year growth 2023-2028 (%)
7.8 Market opportunity by End-user
Market opportunity by End-user ($ million)
Data Table on Market opportunity by End-user ($ million)
8 Customer Landscape
8.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
9.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
9.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
9.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ million)
Data Table on North America - Market size and forecast 2023-2028 ($ million)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
9.4 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ million)
Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
9.5 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ million)
Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
9.6 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ million)
Data Table on South America - Market size and forecast 2023-2028 ($ million)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
9.7 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
9.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ million)
Data Table on US - Market size and forecast 2023-2028 ($ million)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
9.9 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ million)
Data Table on China - Market size and forecast 2023-2028 ($ million)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
9.10 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ million)
Data Table on UK - Market size and forecast 2023-2028 ($ million)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
9.11 Japan - Market size and forecast 2023-2028
Chart on Japan - Market size and forecast 2023-2028 ($ million)
Data Table on Japan - Market size and forecast 2023-2028 ($ million)
Chart on Japan - Year-over-year growth 2023-2028 (%)
Data Table on Japan - Year-over-year growth 2023-2028 (%)
9.12 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ million)
Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
9.13 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
10 Drivers, Challenges, and Opportunity/Restraints
10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
10.4 Market opportunities/restraints
11 Competitive Landscape
11.1 Overview
11.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
11.3 Landscape disruption
Overview on factors of disruption
11.4 Industry risks
Impact of key risks on business
12 Competitive Analysis
12.1 Companies profiled
Companies covered
12.2 Market positioning of companies
Matrix on companies position and classification
12.3 Alphabet Inc.
Alphabet Inc. - Overview
Alphabet Inc. - Business segments
Alphabet Inc. - Key offerings
Alphabet Inc. - Segment focus
12.4 Amazon.com Inc.
Amazon.com Inc. - Overview
Amazon.com Inc. - Business segments
Amazon.com Inc. - Key news
Amazon.com Inc. - Key offerings
Amazon.com Inc. - Segment focus
12.5 Anboto Europe SL Co.
Anboto Europe SL Co. - Overview
Anboto Europe SL Co. - Product / Service
Anboto Europe SL Co. - Key offerings
12.6 Apple Inc.
Apple Inc. - Overview
Apple Inc. - Business segments
Apple Inc. - Key news
Apple Inc. - Key offerings
Apple Inc. - Segment focus
12.7 Artificial Solutions International AB
Artificial Solutions International AB - Overview
Artificial Solutions International AB - Product / Service
Artificial Solutions International AB - Key offerings
12.8 Baidu Inc.
Baidu Inc. - Overview
Baidu Inc. - Business segments
Baidu Inc. - Key offerings
Baidu Inc. - Segment focus
12.9 Creative Virtual Ltd.
Creative Virtual Ltd. - Overview
Creative Virtual Ltd. - Product / Service
Creative Virtual Ltd. - Key offerings
12.10 eGain Corp.
eGain Corp. - Overview
eGain Corp. - Product / Service
eGain Corp. - Key news
eGain Corp. - Key offerings
12.11 Inbenta Holdings Inc.
Inbenta Holdings Inc. - Overview
Inbenta Holdings Inc. - Product / Service
Inbenta Holdings Inc. - Key offerings
12.12 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
12.13 Microsoft Corp.
Microsoft Corp. - Overview
Microsoft Corp. - Business segments
Microsoft Corp. - Key news
Microsoft Corp. - Key offerings
Microsoft Corp. - Segment focus
12.14 Oracle Corp.
Oracle Corp. - Overview
Oracle Corp. - Business segments
Oracle Corp. - Key news
Oracle Corp. - Key offerings
Oracle Corp. - Segment focus
12.15 Synthetix Ltd.
Synthetix Ltd. - Overview
Synthetix Ltd. - Product / Service
Synthetix Ltd. - Key offerings
12.16 VA Company LLC
VA Company LLC - Overview
VA Company LLC - Product / Service
VA Company LLC - Key offerings
12.17 Verint Systems Inc.
Verint Systems Inc. - Overview
Verint Systems Inc. - Product / Service
Verint Systems Inc. - Key offerings
13 Appendix
13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
13.3 Currency conversion rates for US$
Currency conversion rates for US$
13.4 Research methodology
Research methodology
13.5 Data procurement
Information sources
13.6 Data validation
Data validation
13.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
13.8 Data synthesis
Data synthesis
360 degree market analysis
360 degree market analysis
13.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Parent Market
Exhibits 11: Data Table on - Parent Market
Exhibits 12: Market characteristics analysis
Exhibits 13: Value Chain Analysis
Exhibits 14: Offerings of companies included in the market definition
Exhibits 15: Market segments
Exhibits 16: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits 18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 20: Historic Market Size - Data Table on Global Virtual Assistant Market 2018 - 2022 ($ million)
Exhibits 21: Historic Market Size - Type Segment 2018 - 2022 ($ million)
Exhibits 22: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
Exhibits 23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits 24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits 25: Five forces analysis - Comparison between 2023 and 2028
Exhibits 26: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 28: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 29: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 30: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 31: Chart on Market condition - Five forces 2023 and 2028
Exhibits 32: Chart on Type - Market share 2023-2028 (%)
Exhibits 33: Data Table on Type - Market share 2023-2028 (%)
Exhibits 34: Chart on Comparison by Type
Exhibits 35: Data Table on Comparison by Type
Exhibits 36: Chart on Spoken commands - Market size and forecast 2023-2028 ($ million)
Exhibits 37: Data Table on Spoken commands - Market size and forecast 2023-2028 ($ million)
Exhibits 38: Chart on Spoken commands - Year-over-year growth 2023-2028 (%)
Exhibits 39: Data Table on Spoken commands - Year-over-year growth 2023-2028 (%)
Exhibits 40: Chart on Text-to-speech - Market size and forecast 2023-2028 ($ million)
Exhibits 41: Data Table on Text-to-speech - Market size and forecast 2023-2028 ($ million)
Exhibits 42: Chart on Text-to-speech - Year-over-year growth 2023-2028 (%)
Exhibits 43: Data Table on Text-to-speech - Year-over-year growth 2023-2028 (%)
Exhibits 44: Market opportunity by Type ($ million)
Exhibits 45: Data Table on Market opportunity by Type ($ million)
Exhibits 46: Chart on End-user - Market share 2023-2028 (%)
Exhibits 47: Data Table on End-user - Market share 2023-2028 (%)
Exhibits 48: Chart on Comparison by End-user
Exhibits 49: Data Table on Comparison by End-user
Exhibits 50: Chart on Automotive - Market size and forecast 2023-2028 ($ million)
Exhibits 51: Data Table on Automotive - Market size and forecast 2023-2028 ($ million)
Exhibits 52: Chart on Automotive - Year-over-year growth 2023-2028 (%)
Exhibits 53: Data Table on Automotive - Year-over-year growth 2023-2028 (%)
Exhibits 54: Chart on BFSI - Market size and forecast 2023-2028 ($ million)
Exhibits 55: Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
Exhibits 56: Chart on BFSI - Year-over-year growth 2023-2028 (%)
Exhibits 57: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
Exhibits 58: Chart on Government - Market size and forecast 2023-2028 ($ million)
Exhibits 59: Data Table on Government - Market size and forecast 2023-2028 ($ million)
Exhibits 60: Chart on Government - Year-over-year growth 2023-2028 (%)
Exhibits 61: Data Table on Government - Year-over-year growth 2023-2028 (%)
Exhibits 62: Chart on Retail - Market size and forecast 2023-2028 ($ million)
Exhibits 63: Data Table on Retail - Market size and forecast 2023-2028 ($ million)
Exhibits 64: Chart on Retail - Year-over-year growth 2023-2028 (%)
Exhibits 65: Data Table on Retail - Year-over-year growth 2023-2028 (%)
Exhibits 66: Chart on Others - Market size and forecast 2023-2028 ($ million)
Exhibits 67: Data Table on Others - Market size and forecast 2023-2028 ($ million)
Exhibits 68: Chart on Others - Year-over-year growth 2023-2028 (%)
Exhibits 69: Data Table on Others - Year-over-year growth 2023-2028 (%)
Exhibits 70: Market opportunity by End-user ($ million)
Exhibits 71: Data Table on Market opportunity by End-user ($ million)
Exhibits 72: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 73: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 74: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 75: Chart on Geographic comparison
Exhibits 76: Data Table on Geographic comparison
Exhibits 77: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 78: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits 79: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 80: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 81: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 82: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits 83: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 84: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 85: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 86: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits 87: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 88: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 89: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 90: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits 91: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 92: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 93: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 94: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits 95: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 96: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 97: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits 98: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits 99: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 100: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 101: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits 102: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits 103: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 104: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 105: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 106: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits 107: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 108: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 109: Chart on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 110: Data Table on Japan - Market size and forecast 2023-2028 ($ million)
Exhibits 111: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 112: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 113: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 114: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits 115: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 116: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 117: Market opportunity By Geographical Landscape ($ million)
Exhibits 118: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits 119: Impact of drivers and challenges in 2023 and 2028
Exhibits 120: Overview on criticality of inputs and factors of differentiation
Exhibits 121: Overview on factors of disruption
Exhibits 122: Impact of key risks on business
Exhibits 123: Companies covered
Exhibits 124: Matrix on companies position and classification
Exhibits 125: Alphabet Inc. - Overview
Exhibits 126: Alphabet Inc. - Business segments
Exhibits 127: Alphabet Inc. - Key offerings
Exhibits 128: Alphabet Inc. - Segment focus
Exhibits 129: Amazon.com Inc. - Overview
Exhibits 130: Amazon.com Inc. - Business segments
Exhibits 131: Amazon.com Inc. - Key news
Exhibits 132: Amazon.com Inc. - Key offerings
Exhibits 133: Amazon.com Inc. - Segment focus
Exhibits 134: Anboto Europe SL Co. - Overview
Exhibits 135: Anboto Europe SL Co. - Product / Service
Exhibits 136: Anboto Europe SL Co. - Key offerings
Exhibits 137: Apple Inc. - Overview
Exhibits 138: Apple Inc. - Business segments
Exhibits 139: Apple Inc. - Key news
Exhibits 140: Apple Inc. - Key offerings
Exhibits 141: Apple Inc. - Segment focus
Exhibits 142: Artificial Solutions International AB - Overview
Exhibits 143: Artificial Solutions International AB - Product / Service
Exhibits 144: Artificial Solutions International AB - Key offerings
Exhibits 145: Baidu Inc. - Overview
Exhibits 146: Baidu Inc. - Business segments
Exhibits 147: Baidu Inc. - Key offerings
Exhibits 148: Baidu Inc. - Segment focus
Exhibits 149: Creative Virtual Ltd. - Overview
Exhibits 150: Creative Virtual Ltd. - Product / Service
Exhibits 151: Creative Virtual Ltd. - Key offerings
Exhibits 152: eGain Corp. - Overview
Exhibits 153: eGain Corp. - Product / Service
Exhibits 154: eGain Corp. - Key news
Exhibits 155: eGain Corp. - Key offerings
Exhibits 156: Inbenta Holdings Inc. - Overview
Exhibits 157: Inbenta Holdings Inc. - Product / Service
Exhibits 158: Inbenta Holdings Inc. - Key offerings
Exhibits 159: International Business Machines Corp. - Overview
Exhibits 160: International Business Machines Corp. - Business segments
Exhibits 161: International Business Machines Corp. - Key news
Exhibits 162: International Business Machines Corp. - Key offerings
Exhibits 163: International Business Machines Corp. - Segment focus
Exhibits 164: Microsoft Corp. - Overview
Exhibits 165: Microsoft Corp. - Business segments
Exhibits 166: Microsoft Corp. - Key news
Exhibits 167: Microsoft Corp. - Key offerings
Exhibits 168: Microsoft Corp. - Segment focus
Exhibits 169: Oracle Corp. - Overview
Exhibits 170: Oracle Corp. - Business segments
Exhibits 171: Oracle Corp. - Key news
Exhibits 172: Oracle Corp. - Key offerings
Exhibits 173: Oracle Corp. - Segment focus
Exhibits 174: Synthetix Ltd. - Overview
Exhibits 175: Synthetix Ltd. - Product / Service
Exhibits 176: Synthetix Ltd. - Key offerings
Exhibits 177: VA Company LLC - Overview
Exhibits 178: VA Company LLC - Product / Service
Exhibits 179: VA Company LLC - Key offerings
Exhibits 180: Verint Systems Inc. - Overview
Exhibits 181: Verint Systems Inc. - Product / Service
Exhibits 182: Verint Systems Inc. - Key offerings
Exhibits 183: Inclusions checklist
Exhibits 184: Exclusions checklist
Exhibits 185: Currency conversion rates for US$
Exhibits 186: Research methodology
Exhibits 187: Information sources
Exhibits 188: Data validation
Exhibits 189: Validation techniques employed for market sizing
Exhibits 190: Data synthesis
Exhibits 191: 360 degree market analysis
Exhibits 192: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global virtual assistant market: 247.ai Inc., Alphabet Inc., Amazon.com Inc., Anboto Europe SL Co., Apple Inc., Artificial Solutions International AB, Baidu Inc., Creative Virtual Ltd., CSS Corp., CX Co., eGain Corp., GAVS Technologies NA Inc., Inbenta Holdings Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Synthetix Ltd., True Image Interactive Inc., VA Company LLC, and Verint Systems Inc..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is popularity of chatbots."

According to the report, one of the major drivers for this market is the demand for enhanced customer service.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • 247.ai Inc.
  • Alphabet Inc.
  • Amazon.com Inc.
  • Anboto Europe SL Co.
  • Apple Inc.
  • Artificial Solutions International AB
  • Baidu Inc.
  • Creative Virtual Ltd.
  • CSS Corp.
  • CX Co.
  • eGain Corp.
  • GAVS Technologies NA Inc.
  • Inbenta Holdings Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Synthetix Ltd.
  • True Image Interactive Inc.
  • VA Company LLC
  • Verint Systems Inc.