Debt collection agencies bounced back from COVID-19 moratorium policies and the increased Consumer Financial Protection Bureau (CFPB) supervision that hammered revenue in 2020. Increased aggregate household debt and strong per capita disposable income favored higher collection rates. Low interest rates stimulated borrowing, bringing substantial revenue increases post-COVID. Revenue has grown at a CAGR of 1.6% to $20.2 billion through the end of 2023, including a 0.1% decline in 2023, when profit will reach 13.0%Due date: Falling unemployment will allow for consumer prices to increase, raising revenue
The Debt Collection Agencies industry comprises businesses that pursue payments on debts owed by individuals and companies. Most collection agencies operate as agents of creditors and render their services for a fee or percentage of the total amount owed. Other agencies purchase debt portfolios from creditors at a discount and then pursue outstanding balances for their gain.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Table of Contents
ABOUT THIS INDUSTRY- Industry Definition
- Main Activities
- Similar Industries
- Additional Resources
INDUSTRY PERFORMANCE
- Executive Summary
- Key External Drivers
- Current Performance
- Industry Outlook
- Industry Life Cycle
- Supply Chain
- Products & Services
- Demand Determinants
- Major Markets
- International Trade
- Business Locations
- Market Share Concentration
- Key Success Factors
- Cost Structure Benchmarks
- Basis of Competition
- Barriers to Entry
- Industry Globalization
OPERATING CONDITIONS
- Capital Intensity
- Technology & Systems
- Revenue Volatility
- Regulation & Policy
- Industry Assistance
- Industry Data
- Annual Change
- Key Ratios
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Alorica Inc.
- Encore Capital Group, Inc.
- GC Services Limited Partnership
- HGGC, LLC
- IC System Inc.
- System Inc.
- Primeritus Financial Services, Inc.
- Client Services Inc.
- Millennium Capital and Recovery Corporation
- Transportation Insight, Llc
- Sunset Transportation, Inc.
- National Credit Services Inc.
- Universal Auto Recovery Inc.
- Your Collection Solution Inc.
- Speedy Repo
- National Asset Recovery Specialists Inc.
- Parcel Audit Pros Inc.
- Carolina Adjusters LLC
- A1 Nationwide, LLC
- AFS LLC
- LIM Group
Methodology
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