International Facility Management presents a comprehensive and diverse collection of topics that provides current, cutting edge research in the evolving field of FM. The editors here offer a holistic approach to both the study and the practice of facility management, incorporating the perspective of scholars and practitioners from across the globe.
Topics covered deal with the changes occurring in the field today and include key research areas for both academics and practitioners. The focus is on actual practice of FM organizations – rather than on what FM should be - and the authors examine the latest techniques, models and case studies to provide a unique exploration of the new global world of facility management.
Chapters here cover the changing spectrum of topics including sustainability and energy conservation, and workplace transitions for greater collaboration. The international scope and emphasis on maturity and professionalism of the field further sets this book apart from its competitors.
Table of Contents
About the Authors vii
Abbreviations ix
Introduction xi
Chapter 1 Facility Management: Changing Global Viewpoints and Maturity 1
Kathy O. Roper and Lisa J. Borello
Chapter 2 Competencies, Credentials, Education, and Training 5
Robert L. Barnes
Chapter 3 FM Consultancy and Client–Provider Relationships 39
Kathy O. Roper
Chapter 4 Globalization of Facility Management 53
Kathy O. Roper
Chapter 5 Sustainability and Carbon Reporting 67
Chris Hodges
Chapter 6 Emergency Preparedness and Business Continuity 91
Robert Friedmann and Bob Hayes
Chapter 7 Changing Workplaces and Distributed Work 109
Kathy O. Roper
Chapter 8 Measuring Work 123
Matthew Tucker
Chapter 9 Industry-Specific Needs 141
Sarel Lavy and Manish Dixit
Chapter 10 Evolution and the Future of Facility Management 167
Kathy O. Roper
Index 179
