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Business Process as a Service (BPaaS) - Global Strategic Business Report

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    Report

  • 596 Pages
  • November 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 3397961
The global market for Business Process as a Service (BPaaS) is estimated at US$62.4 Billion in 2023 and is projected to reach US$119.1 Billion by 2030, growing at a CAGR of 9.7% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

The growth in the BPaaS market is driven by several factors, including the increasing adoption of cloud services, the need for cost-effective business solutions, and the growing emphasis on digital transformation. As organizations strive to remain competitive in a global market, the scalability and flexibility offered by BPaaS are becoming increasingly attractive. The rise of remote work and the need for virtual business operations have also accelerated the adoption of BPaaS, as it enables seamless access to business processes from anywhere in the world. Additionally, advancements in AI, machine learning, and RPA are continually enhancing the capabilities of BPaaS, making it a more powerful tool for businesses looking to automate and optimize their operations. The growing awareness of the benefits of BPaaS, combined with the ongoing innovation in cloud technologies, is expected to drive significant growth in the market, as more organizations turn to BPaaS solutions to achieve operational excellence and strategic agility.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Accounting & Finance Process segment, which is expected to reach US$31.2 Billion by 2030 with a CAGR of a 9.0%. The Human Resource Management Process segment is also set to grow at 8.1% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, estimated at $28.5 Billion in 2023, and China, forecasted to grow at an impressive 13.4% CAGR to reach $6.8 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Business Process as a Service (BPaaS) Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Business Process as a Service (BPaaS) Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Business Process as a Service (BPaaS) Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Accenture PLC, Atos SE, BT GROUP PLC, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 119 Featured):

  • Accenture PLC
  • Atos SE
  • BT GROUP PLC
  • Capgemini SE
  • CGI, Inc.
  • Capita PLC
  • ADP, Inc.
  • API Outsourcing, Inc.
  • BP Logix
  • 31West Global Services
  • Antworks Pte., Ltd.
  • Avaloq Licence AG
  • CES Ltd.
  • Access Healthcare
  • Angler Technologies

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Global Economic Update
  • Business Process as a Service (BPaaS) - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • Cloud Computing: A Prelude
  • Types of Cloud Computing Services
  • An Introduction to Business Process as a Service (BPaaS)
  • Why BPaaS?
  • Advantages of BPaaS Model
  • BPaaS Adoption in Various Settings
  • BPaaS by Service Type
  • Why Do Businesses Require Cloud-Based BPaaS?
  • The Ways BPaaS Provides Simplicity and Efficiency
  • Global Market Prospects & Outlook
  • BFSI Sector Leads Global BPaaS Market
  • Developed Regions Lead BPaaS Market, Developing Economies to Spearhead Future Growth
  • World Brands
  • Recent Market Activity
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • BPaaS: A Game Changer for the BPO Industry
  • Transforming Characteristic of BPO Industry: Advantage BPaaS!
  • Traditional Outsourcing Vs BPaaS
  • Pandemic-Triggered Recession Induces Weakness into BPO Sector
  • Cloud Computing Continues to Gain Prominence as a Mainstream IT Strategy
  • IT Spending Levels Impact Growth in the BPaaS Market
  • IT Spending Shifts Towards the Cloud: Enterprise IT Spending Breakdown (in %) by Traditional IT and Cloud for 2022 and 2025
  • Amidst Accelerated Digital Transformation, Businesses Turn to BPaaS to Benefit from the Digitization Trend
  • Digital Transformation Accelerates Demand for Cloud Services, Driving Need for BPaaS: Global Digital Transformation Spending (In US$ Billion) for 2017-2023
  • Enterprise Focus on Business Continuity & Remote Working Technologies Presents Market Opportunities
  • BPaaS Emerges as an Outcome-Driven Model
  • Rising Significance of Cloud-based Business Processes Model for Small Businesses
  • Expanding Applications to Provide Growth Opportunities for Operation BPaaS Market
  • Customer Identification: A Promising Area of Growth
  • Analytics Emerges as an Important BPaaS Application
  • BPaaS: The Future of HR BPO
  • Popularity of BPaaS Options
  • BPaaS Addresses Challenges of Multi-Process HRO Model
  • F&A Sector: Shared Service Delivery Model Gains Prominence
  • Finance & Accounting BPaaS in SMBs
  • BPaaS in Public Services: Promising Opportunities in Store
  • BPaaS Becomes an Inevitable Change for Banking and Financial Services Sector
  • BPaaS Delivery Model Witnesses Growing Adoption in Healthcare Sector
  • BPaaS Poised to Play a Vital Role in the Future of Healthcare
  • Insurance Companies Warmup to BPaaS
  • Procurement and Supply Chain BPaaS: Promising Growth in Store
  • The Next Evolution of BPaaS to Shape the Capital Markets Industry
  • Rise of e-Commerce Fuels Growth for BPaaS Market
  • Need for Synergy between BPO & Operations Encourages Shift towards As-a-Service Model
  • Migration to SaaS and Private Cloud to Gain Momentum
  • Human Cloud and the Role of BPO & BPaaS Services
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Recent Past, Current & Future Analysis for Accounting & Finance by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 2: World Historic Review for Accounting & Finance by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 3: World 16-Year Perspective for Accounting & Finance by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 4: World Recent Past, Current & Future Analysis for Human Resource Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 5: World Historic Review for Human Resource Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 6: World 16-Year Perspective for Human Resource Management by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 7: World Recent Past, Current & Future Analysis for Sales & Marketing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 8: World Historic Review for Sales & Marketing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 9: World 16-Year Perspective for Sales & Marketing by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 10: World Recent Past, Current & Future Analysis for Customer Service & Support by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 11: World Historic Review for Customer Service & Support by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 12: World 16-Year Perspective for Customer Service & Support by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 13: World Recent Past, Current & Future Analysis for Procurement & Supply Chain by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 14: World Historic Review for Procurement & Supply Chain by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 15: World 16-Year Perspective for Procurement & Supply Chain by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 16: World Recent Past, Current & Future Analysis for Other Business Processes by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 17: World Historic Review for Other Business Processes by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 18: World 16-Year Perspective for Other Business Processes by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 19: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 20: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 21: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 22: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 23: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 24: World 16-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 25: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 26: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 27: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 28: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 29: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 30: World 16-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 31: World Recent Past, Current & Future Analysis for eCommerce & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 32: World Historic Review for eCommerce & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 33: World 16-Year Perspective for eCommerce & Retail by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 34: World Recent Past, Current & Future Analysis for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 35: World Historic Review for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 36: World 16-Year Perspective for Manufacturing by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 37: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 38: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 39: World 16-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2014, 2024 & 2030
  • Table 40: World Business Process as a Service (BPaaS) Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • Table 41: World Recent Past, Current & Future Analysis for Business Process as a Service (BPaaS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 42: World Historic Review for Business Process as a Service (BPaaS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 43: World 16-Year Perspective for Business Process as a Service (BPaaS) by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2014, 2024 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
  • Market Overview
CANADA
JAPAN
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
CHINA
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
EUROPE
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
  • Market Overview
FRANCE
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
GERMANY
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
ITALY
UNITED KINGDOM
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
SPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
  • Market Overview
AUSTRALIA
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2024 (E)
INDIA
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2024 (E)
SOUTH KOREAREST OF ASIA-PACIFIC
LATIN AMERICA
  • Business Process as a Service (BPaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2024 (E)
BRAZILMEXICOREST OF LATIN AMERICAREST OF WORLDIV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture PLC
  • Atos SE
  • BT GROUP PLC
  • Capgemini SE
  • CGI, Inc.
  • Capita PLC
  • ADP, Inc.
  • API Outsourcing, Inc.
  • BP Logix
  • 31West Global Services
  • Antworks Pte., Ltd.
  • Avaloq Licence AG
  • CES Ltd.
  • Access Healthcare
  • Angler Technologies

Table Information