The global market for Knowledge Management was valued at US$885.6 Billion in 2024 and is projected to reach US$2.5 Trillion by 2030, growing at a CAGR of 18.7% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions. The report includes the most recent global tariff developments and what they mean for your business.
The evolution of KM has been significantly influenced by advancements in technology. The rise of the digital age and the internet has transformed the ways in which knowledge is stored, accessed, and shared. Modern KM systems leverage artificial intelligence (AI) and machine learning to analyze and interpret vast amounts of data, uncovering patterns and insights that can drive business strategies. Social media platforms and collaborative tools facilitate real-time knowledge sharing and foster a culture of continuous learning and innovation within organizations. Additionally, the integration of cloud computing ensures that knowledge resources are accessible from anywhere, supporting remote work and global collaboration. These technological advancements have made KM more dynamic, responsive, and integral to organizational success.
The growth in the knowledge management market is driven by several factors. Firstly, the increasing complexity and volume of data generated by businesses necessitate robust KM systems to ensure valuable information is effectively utilized. Secondly, the rise of remote work and global teams requires efficient knowledge sharing tools to maintain productivity and collaboration across different geographies. Thirdly, the competitive business environment demands continuous innovation, and KM facilitates this by harnessing collective expertise and fostering a culture of learning. Additionally, regulatory and compliance requirements in various industries mandate meticulous documentation and knowledge management practices. Lastly, the emphasis on customer satisfaction and experience drives the need for KM systems that enable quick and accurate responses to customer queries, enhancing service quality and operational efficiency.
Segments: Offering (Systems, Mechanisms & Technologies, Process, Infrastructure); Organization Size (Large Enterprises, SMEs).
Geographic Regions/Countries: World; USA; Canada; Japan; China; Europe; France; Germany; Italy; UK; Spain; Russia; Rest of Europe; Asia-Pacific; Australia; India; South Korea; Rest of Asia-Pacific; Latin America; Argentina; Brazil; Mexico; Rest of Latin America; Middle East; Iran; Israel; Saudi Arabia; UAE; Rest of Middle East; Africa.
The analysts continuously track trade developments worldwide, drawing insights from leading global economists and over 200 industry and policy institutions, including think tanks, trade organizations, and national economic advisory bodies. This intelligence is integrated into forecasting models to provide timely, data-driven analysis of emerging risks and opportunities.
Global Knowledge Management Market - Key Trends & Drivers Summarized
Knowledge management (KM) encompasses the strategies and practices used by organizations to identify, create, represent, distribute, and enable the adoption of insights and experiences. These insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practices. Effective KM facilitates decision-making capabilities, builds learning organizations by making learning routine, and stimulates cultural change and innovation. Key components of KM include processes for capturing and sharing explicit knowledge, such as documents and databases, and tacit knowledge, which is more personal and context-specific, often shared through social interactions and networks.The evolution of KM has been significantly influenced by advancements in technology. The rise of the digital age and the internet has transformed the ways in which knowledge is stored, accessed, and shared. Modern KM systems leverage artificial intelligence (AI) and machine learning to analyze and interpret vast amounts of data, uncovering patterns and insights that can drive business strategies. Social media platforms and collaborative tools facilitate real-time knowledge sharing and foster a culture of continuous learning and innovation within organizations. Additionally, the integration of cloud computing ensures that knowledge resources are accessible from anywhere, supporting remote work and global collaboration. These technological advancements have made KM more dynamic, responsive, and integral to organizational success.
The growth in the knowledge management market is driven by several factors. Firstly, the increasing complexity and volume of data generated by businesses necessitate robust KM systems to ensure valuable information is effectively utilized. Secondly, the rise of remote work and global teams requires efficient knowledge sharing tools to maintain productivity and collaboration across different geographies. Thirdly, the competitive business environment demands continuous innovation, and KM facilitates this by harnessing collective expertise and fostering a culture of learning. Additionally, regulatory and compliance requirements in various industries mandate meticulous documentation and knowledge management practices. Lastly, the emphasis on customer satisfaction and experience drives the need for KM systems that enable quick and accurate responses to customer queries, enhancing service quality and operational efficiency.
Report Scope
The report analyzes the Knowledge Management market, presented in terms of units. The analysis covers the key segments and geographic regions outlined below.Segments: Offering (Systems, Mechanisms & Technologies, Process, Infrastructure); Organization Size (Large Enterprises, SMEs).
Geographic Regions/Countries: World; USA; Canada; Japan; China; Europe; France; Germany; Italy; UK; Spain; Russia; Rest of Europe; Asia-Pacific; Australia; India; South Korea; Rest of Asia-Pacific; Latin America; Argentina; Brazil; Mexico; Rest of Latin America; Middle East; Iran; Israel; Saudi Arabia; UAE; Rest of Middle East; Africa.
Key Insights:
- Market Growth: Understand the significant growth trajectory of the Systems segment, which is expected to reach US$769.6 Billion by 2030 with a CAGR of a 17.0%. The Mechanisms & Technologies segment is also set to grow at 19.7% CAGR over the analysis period.
- Regional Analysis: Gain insights into the U.S. market, valued at $266.2 Billion in 2024, and China, forecasted to grow at an impressive 25.0% CAGR to reach $405.5 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.
Why You Should Buy This Report:
- Detailed Market Analysis: Access a thorough analysis of the Global Knowledge Management Market, covering all major geographic regions and market segments.
- Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
- Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Knowledge Management Market.
- Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.
Key Questions Answered:
- How is the Global Knowledge Management Market expected to evolve by 2030?
- What are the main drivers and restraints affecting the market?
- Which market segments will grow the most over the forecast period?
- How will market shares for different regions and segments change by 2030?
- Who are the leading players in the market, and what are their prospects?
Report Features:
- Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
- In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
- Company Profiles: Coverage of players such as Amazon Web Services, Inc., Atlassian Corporation Plc, Bitrix, Inc., Bloomfire, BMC Software, Inc. and more.
- Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.
Some of the 210 companies featured in this Knowledge Management market report include:
- Amazon Web Services, Inc.
- Atlassian Corporation Plc
- Bitrix, Inc.
- Bloomfire
- BMC Software, Inc.
- eGain Corporation
- Ernst & Young Global Limited
- eXo Platform
- Freshworks Inc.
- IBM
- Igloo Software
- KMS Lighthouse
- Knosys
- Lucidea
- MangoApps Inc.
- Open Text Corporation
- Panasonic Corporation of North America
- ProProfs
- Yonyx Inc.
Tariff Impact Analysis: Key Insights for 2025
Global tariff negotiations across 180+ countries are reshaping supply chains, costs, and competitiveness. This report reflects the latest developments as of April 2025 and incorporates forward-looking insights into the market outlook.The analysts continuously track trade developments worldwide, drawing insights from leading global economists and over 200 industry and policy institutions, including think tanks, trade organizations, and national economic advisory bodies. This intelligence is integrated into forecasting models to provide timely, data-driven analysis of emerging risks and opportunities.
What’s Included in This Edition:
- Tariff-adjusted market forecasts by region and segment
- Analysis of cost and supply chain implications by sourcing and trade exposure
- Strategic insights into geographic shifts
Buyers receive a free July 2025 update with:
- Finalized tariff impacts and new trade agreement effects
- Updated projections reflecting global sourcing and cost shifts
- Expanded country-specific coverage across the industry
Table of Contents
I. METHODOLOGYMII. EXECUTIVE SUMMARY2. FOCUS ON SELECT PLAYERSIII. MARKET ANALYSISIV. COMPETITION
1. MARKET OVERVIEW
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
UNITED STATES
CANADA
JAPAN
CHINA
EUROPE
FRANCE
GERMANY
ITALY
UNITED KINGDOM
SPAIN
RUSSIA
REST OF EUROPE
ASIA-PACIFIC
LATIN AMERICA
REST OF WORLD
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Amazon Web Services, Inc.
- Atlassian Corporation Plc
- Bitrix, Inc.
- Bloomfire
- BMC Software, Inc.
- eGain Corporation
- Ernst & Young Global Limited
- eXo Platform
- Freshworks Inc.
- IBM
- Igloo Software
- KMS Lighthouse
- Knosys
- Lucidea
- MangoApps Inc.
- Open Text Corporation
- Panasonic Corporation of North America
- ProProfs
- Yonyx Inc.
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 651 |
| Published | April 2025 |
| Forecast Period | 2024 - 2030 |
| Estimated Market Value ( USD | $ 885.6 Billion |
| Forecasted Market Value ( USD | $ 2500 Billion |
| Compound Annual Growth Rate | 18.7% |
| Regions Covered | Global |
