Online Grocery Sales in Australia - Industry Market Research Report

Freshly delivered: The COVID-19 pandemic has promoted online delivery, benefiting the industry

Online Grocery Sales in Australia

Online grocery shopping has traditionally lagged behind other forms of online retail shopping in terms of adoption and revenue generation, due to existing physical stores' convenience and lack of delivery fees. However, the COVID-19 outbreak and significant investment in delivery infrastructure by the major online grocers have led to strong industry growth over the past five years. Lockdowns and social distancing measures introduced to curb the COVID-19 pandemic's spread caused many customers to turn to online delivery. Improvements to delivery times, packing logistics and alternative options have also raised online grocery sales. As a result, industry revenue is expected to grow at an annualised 25.0% over the five years through 2022-23, to $9.1 billion.

Companies in the industry sell grocery items online. Industry participants are either online-only retailers or bricks-and-mortar stores with an online presence. Online sales of beer, spirits and wine are excluded from the industry.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.