Lean Service: Kaizen Events

In Lean, Kaizen is both a specific activity and a Japanese philosophy focusing on continuous improvement. It is formed from the two words: Kai = change and Zen = for the better. A Kaizen "Event" is a focused Lean change activity that is designed to address a particular issue or problem. Audience Lean Services: Kaizen Events is an interactive, multimedia, eLearning training program. It is intended for managers, operators, technicians, engineers, and trainers who work in, or are transitioning to, a Lean workplace. Kaizen Events Training Course Content - Kaizen within a Lean context - Kaizen Events, the Value Stream Map, and the Future State Plan - Responsibilities of the Value Stream Leader and Kaizen Event Leader - Cross-functional Kaizen teams, types of Kaizen - How a Kaizen Event is initiated, event constraints - Things a Team needs for success - Basic team problem-solving tools, Brainstorming, Five Why - Root Cause and the Cause and Effect Diagram - The Kaizen Event Problem-Solving Process - Identify the problem, measure, analyze, generate solutions - Select the solution, implement, evaluate, standardize - Kaizen problem-solving tools - Sustaining Kaizen improvements Qualification and Certification Testing LearnTech® certification training incorporates interactive learning checks throughout the instructional sequences. Certification tests are criterion-referenced and module-based with feedback on every response for enhanced learning. The tests include a score bar to provide the learner with continuous status information. Administrative access to dates and scores of tests, certifications, and re-certifications is compliant with ISO quality-standards training requirements. Course offered in English or Chinese (simplified or Traditional Mandarin) Using the Course - This course is designed to allow participants to learn at a convenient time, and at their own pace. You are free to pursue the course when and where you wish. You will require a broadband Internet connection, and a standard Internet browser with flash plugin. - The course modules are listed in the most logical order for you to follow. However you can take the course modules in any order you wish. - You are licensed to use this course for one year. This means that even after you have completed the course it is still available for review purposes. In review mode you can arrow forward and back through the course material to quickly locate specific content for reference, review, or further study. - Course qualification testing is available. In addition, you can re-take any test if you are not satisfied with your initial result. We recommend: - Take the course and complete all modules. - Take the course test. - Make notes while taking the test to highlight content that proves difficult. - Review the course with additional study of this difficult content. - Retake the test to demonstrate your mastery of the content. Following this process helps you to achieve greater learning and a more accurate test assessment. Course Times The time to complete the course will vary depending on prior knowledge, learning style, and individual differences. The more study and review, the greater the knowledge and understanding, and the higher your mastery test scores. Plan your time accordingly.