Online Legal Services in the US - Industry Market Research Report

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The Online Legal Services industry has experienced robust growth over the five years to 2023, as online legal documentation, lawyer networking and other general legal services have become more accessible. The industry comprises companies that offer legal solutions that enable customers to draw up their business incorporation and wills and trusts, as well as connect clients with lawyers that offer online legal advice, among other related services. These legal enterprises have historically been controversial because they are not traditional law firms and are banned from dispensing legal advice unless through a bar-certified lawyer. However, as online legal services become more accepted, online legal documentation practices, procedures and service providers have become legitimized.

Operators in this industry provide legal services to clients using the internet and associated technologies as the primary means of communication. The industry includes virtual law firms without brick-and-mortar locations that offer both bundled and unbundled services, in addition to companies that primarily provide online legal documentation services, such as interactive documents that can be tailored to a client’s specific need.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.