Investigation and Security Services in Australia - Industry Market Research Report

Alarm bells: Heightened terrorism concerns have driven demand for industry services

In recent years, security and investigative services have weathered difficult trading conditions. The crime rate dipped during lockdowns, while demand for event and crowd management services plunged. As pandemic health measures were eased, and consumers flocked to airports, events and businesses, crowd control and patrol services have recovered. The crime rate has also picked up as foot traffic increases. Businesses and households have continued to invest in security services and crime-prevention measures to protect themselves and their assets. Professional services firms are the biggest money maker for security providers, with businesses looking to manage their risk and meet their insurance obligations. Revenue has inched up 0.8% over the past five years, with a 1.1% jump in 2022-23, to reach $11.4 billion.

Industry companies provide security, protection or private enquiry services other than those provided by police forces and government security agencies. Services include guards and patrols, monitored security systems, locksmiths, casual and permanent security staff and crowd controllers. Companies also offer automated teller machine (ATM) and cash-collection services, and some aspects of secure document and computer data storage.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.