Crisis and Care Accommodation in Australia - Industry Market Research Report

Helping hands: Rising financial stress has increased demand for industry services

The Crisis and Care Accommodation industry forms part of Australia's community welfare sector, and provides services for some of the most economically vulnerable people in Australian society, including children, those with long-term disabilities and the elderly. Even before the COVID-19 pandemic, a growing number of Australians were at increased risk of homelessness, with many experiencing financial hardship, persistent disadvantage and social exclusion. A 2022 Australian Council of Social Service report estimated that over 3.0 million Australians lived in poverty in 2019-20, of which 761,000 were children. These figures are likely to still hold in view of the ongoing cost-of-living crisis and impacts of the pandemic, both of which have had a relatively greater impact on Australians in the lowest socio-economic groups. The industry provides residential care accommodation (except aged care) combined with nursing, supervisory or other types of care as required (including medical). This includes the operation of children’s homes (excluding juvenile corrective services), crisis care accommodation, hospices, community mental health hostels, residential refuges and respite residential care facilities. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.