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United Arab Emirates - Telecoms, Mobile and Broadband - Statistics and Analyses

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    Report

  • 144 Pages
  • June 2024
  • Region: United Arab Emirates
  • Paul Budde Communication Pty Ltd
  • ID: 4413438

UAE's telcos pressed to replace Huawei as 5G network vendor

The UAE has a strong mobile market, dominated by Etisalat and du. Both are majority-owned by the government. In a bid to attract additional foreign investment, it was resolved in early 2021 that the stake held by foreigners in the two companies could be increased.

Etisalat and du have deployed LTE networks providing national coverage, while the 5G penetration rate is the second highest globally after China. This has underpinned growth in the mobile broadband sector, and has enabled the strong development in the take-up of rich content and applications, as well as m-commerce. To help increase the capacity of 5G networks in coming years, and so keep up with data demand, the government has allowed for the GSM networks to be closed down and for spectrum and other assets to be re-purposed for 5G by the end of 2022.

The fixed-broadband network in the UAE is dominated by fibre, with DSL having a minor and declining presence. This focus on a fully fibred infrastructure has also facilitated growth in e-commerce, and has supported the government's long-term aim of transitioning the economy from its dependence on oil to being knowledge-based and supported by digital services.

The country stands to benefit from having signed the Abraham Accord Declaration with Israel, which aims to normalise relations between the two countries. Such benefits can be seen in the agreement to enable local ISPs to access Bezeq International's submarine cable infrastructure, and so improve direct connectivity to Europe, South East Asia, and Africa. The UAE's ISPs can also access Bezeq International's data centre in Tel Aviv, improving internet services.

Key Developments:

  • Regulator confirms plans to close down GSM networks by the end of 2022 and refarm spectrum for 5G;
  • UAE's telcos increase foreign ownership limit to 49%;
  • UAE enjoying one of the fastest median 5G download speeds globally;
  • Amazon Web Services to open data centres in the UAE in the first half of 2022;
  • Telecom regulator encourages affordable roaming rates within GCC countries;
This product will be updated with the latest data at the time of order. Consequently, dispatch time for this product will be 7-10 business days.

Table of Contents

  • Key statistics
  • Regional Europe Market Comparison
  • Market characteristics
  • Market Leaders
  • Market Challengers
  • Market Emergents
  • TMI versus GDP
  • Mobile and mobile broadband penetration
  • Fixed versus mobile broadband penetration
  • Country overview
  • Telecommunications market
  • Regulatory environment
  • Historical overview
  • Regulatory authority
  • Office of Communications (Ofcom)
  • Fixed-line developments
  • Telecom sector liberalisation
  • Interconnect
  • Access
  • Number Portability (NP)
  • Carrier PreSelection (CPS)
  • Wholesale Line Rental (WLR)
  • European Electronic Communications Code
  • Mobile network developments
  • Spectrum regulations
  • Spectrum re-farming
  • Spectrum sharing
  • 2.6GHz
  • 700MHz
  • 800MHz
  • 900MHz
  • 1800MHz
  • 2100MHz
  • 2.3GHz and 3.4GHz
  • Revised licence conditions
  • Other spectrum auctions
  • Roaming
  • Mobile Number Portability (MNP)
  • Mobile Termination Rate (MTR)
  • Mobile market
  • Mobile infrastructure
  • 6G
  • 5G
  • 4G (LTE)
  • 3G
  • Other infrastructure developments
  • Mobile voice
  • Mobile data
  • SMS and MMS
  • Mobile broadband
  • Major mobile operators
  • H3
  • VMO2
  • Vodafone
  • EE
  • Mobile Virtual Network Operators (MVNOs)
  • Mobile content and applications
  • Mobile applications
  • M-payment MNO collaboration
  • Contactless payments
  • m-ticketing
  • m-banking
  • m-health
  • Fixed-line broadband market
  • Government support
  • Digital Britain
  • Rural broadband
  • Hybrid Fibre Coax (HFC) networks
  • Digital Subscriber Line (DSL) networks
  • G.fast
  • Fibre-to-the-Premises (FttP) networks
  • BT
  • Virgin Media
  • Other developments
  • Other fixed broadband services
  • Broadband Powerline (BPL)
  • Fixed wireless (Wi-Fi and WiMAX)
  • Fixed network operators
  • British Telecom
  • Openreach
  • Company restructure
  • KCOM
  • Cable & Wireless Communications (CWC)
  • VMO2
  • COLT
  • Currys (Dixons Carphone Group. Carphone Warehouse)
  • TalkTalk
  • Sky
  • Telecommunications infrastructure
  • National telecom network
  • Next Generation Networks
  • International infrastructure
  • Submarine cable networks
  • Satellite networks
  • Cloud services
  • Smart infrastructure
  • Appendix - Historic data
  • Glossary of abbreviations
  • Related reports
List of Tables
Table 1 - Top Level Country Statistics and Telco Authorities - United Kingdom - 2023 (e)
Table 2 - Change in telecoms revenue by service (billion) - 2012 - 2022
Table 3 - Communications retail revenue by sector (billion) - 2012 - 2021
Table 4 - Change in fixed-line and mobile voice traffic (billion minutes) - 2012 - 2021
Table 5 - Change in average fixed and mobile call minutes per line - 2013 - 2021
Table 6 - Change in monthly fixed-line and mobile voice traffic (minutes) - 2012 - 2021
Table 7 - Change in the proportion of calls made, fixed-line and mobile - 2012 - 2021
Table 8 - Development of telcos investment in telecom infrastructure by type (billion) - 2019 - 2021
Table 9 - Fixed-line call and access revenue by main operator (billion) - 2010 - 2022
Table 10 Change in the average retail household spend on telecoms services (/ month) - 2011 - 2021
Table 11 - Openreach's wholesale lines (thousand) - 2016 - 2023
Table 12 - Decline in the MTR (pence per minute) - 2015 - 2021
Table 13 - Change in mobile interconnection traffic - 2010 - 2022
Table 14 - Growth in mobile voice traffic - 2011 - 2022
Table 15 - Change in mobile retail revenue by service (billion) - 2010 - 2022
Table 16 - Growth in the number of mobile subscribers and penetration - 2012 - 2027
Table 17 - Change in the number of mobile connections by type (million) - 2011 - 2022
Table 18 - Change in the proportion of prepaid and contract subscribers - 2011 - 2022
Table 19 - Decline in mobile ARPU by contract, prepaid (per month) - 2010 - 2022
Table 20 - Increase in the proportion of mobile subscribers with access to LTE/5G networks - 2013 - 2021
Table 21 - Growth in the number of LTE subscribers - 2013 - 2020
Table 22 - Growth in O2's LTE subscribers and penetration - 2014 - 2019
Table 23 - Growth in the number of M2M connections - 2010 - 2021
Table 24 - Growth in the number of VMO2's IoT/M2M connections - 2014 - 2023
Table 25 - Development of outgoing mobile voice traffic (billion minutes) - 2010 - 2022
Table 26 - Growth in average mobile data traffic per user - 2011 - 2021
Table 27 - Growth in contract/prepaid mobile data traffic (PB) - 2013 - 2022
Table 28 - Decline in the volume of SMS and MMS messages sent - 2010 - 2022
Table 29 - Change in average SMS/MMS traffic per month by contract type - 2010 - 2021
Table 30 - Growth in the number of active mobile broadband subscribers and penetration - 2012 - 2027
Table 31 - Change in the number of dedicated mobile broadband subscribers - 2013 - 2021
Table 32 - Growth in the number of H3's registered subscribers by sector (million) - 2011 - 2022
Table 33 - Growth in the number of H3's active subscribers by sector (million) - 2014 - 2022
Table 34 - Development of H3's financial data (million) - 2011 - 2022
Table 35 - Decline in H3's annualised gross ARPU (month) - 2009 - 2022
Table 36 - Development of VMO2's mobile revenue and OIBDA (billion) - 2010 - 2023
Table 37 - Growth in the number of VMO2's mobile subscribers by type (million) - 2010 - 2023
Table 38 - Change in VMO2's mobile ARPU (/ subscriber / month) - 2010 - 2020
Table 39 - Change in the proportion of VMO2's data to service revenue - 2010 - 2019
Table 40 - Development of Vodafone's mobile ARPU (prepaid, contract, blended) (/subscriber/month) - 2010 - 2023
Table 41 - Vodafone (UK) subscribers and proportion prepaid - 2010 - 2023
Table 42 - Vodafone (UK) financial data (billion) - 2015 - 2023
Table 43 - Vodafone customer churn - 2011 - 2023
Table 44 - Vodafone UK service revenue (billion) - 2016 - 2023
Table 45 - Vodafone mobile customer retention cost - 2016 - 2023
Table 46 - Growth in Vodafone's mobile data traffic - 2013 - 2023
Table 47 - Development of Vodafone Group's revenue by sector (billion) - 2015 - 2023
Table 48 - Development of EE's consumer mobile revenue (million) - 2016 - 2023
Table 49 - Decline in EE's ARPU (/month) - 2009 - 2023
Table 50 - Change in the number of Virgin Mobile's mobile subscribers (million) - 2010 - 2021
Table 51 - Development of Virgin Mobile's revenue - 2010 - 2021
Table 52 - Growth in the number of fixed-line broadband subscribers and penetration - 2012 - 2027
Table 53 - Growth in average consumer fixed-line broadband traffic - 2011 - 2022
Table 54 - Growth in the average fixed broadband download speed - 2013 - 2021
Table 55 - Change in the number of fixed-line broadband connections by type (million) - 2011 - 2022
Table 56 - Change in broadband penetration by technology - 2011 - 2022
Table 57 - Change in the proportion of residential broadband connections by speed - 2013 - 2021
Table 58 - Change in market share of fixed-line broadband subscribers by provider - 2011 - 2021
Table 59 - Change in the number of superfast broadband subscribers and market share - 2010 - 2021
Table 60 - Growth in the number of cable broadband subscribers - 2010 - 2022
Table 61 - Growth in the number of VMO2's cable broadband subscribers - 2010 - 2023
Table 62 - Development of VMO2's cable ARPU - 2010 - 2023
Table 63 - Change in Virgin Media's cable revenue - 2010 - 2021
Table 64 - Change in VMO2's consumer fixed revenue - 2020 - 2023
Table 65 - Decline in the number of DSL subscribers - 2011 - 2022
Table 66 - BT consumer broadband revenue - 2010 - 2023
Table 67 - Growth in the number of fibre broadband connections by type (million) - 2013 - 2021
Table 68 - Change in the number of Openreach's fibre broadband connections (thousand) - 2016 - 2023
Table 69 - Change in the number of premises connected by Openreach by broadband type (thousand) - 2017 - 2023
Table 70 - Growth in the number of Vodafone's fixed broadband subscribers - 2011 - 2023
Table 71 - Change in BT's share of residential call types by traffic volumes - 2011 - 2022
Table 72 - Development of BT's financial data (billion) - 2010 - 2023
Table 73 - BT retail fixed revenue, Consumer and Enterprise divisions (million) - 2012 - 2023
Table 74 - BT revenue by Global Services, Wholesale and Openreach divisions (million) - 2010 - 2023
Table 75 - Decline of KCOM's revenue - 2011 - 2020
Table 76 - Development of KCOM's financials (new style, million) - 2020 - 2022
Table 77 - Development of KCOM's revenue by type (new style, million) - 2020 - 2022
Table 78 - Development of KCOM's broadband subscribers by type (thousand) - 2020 - 2022
Table 79 - Development of VMO2's revenue - 2010 - 2023
Table 80 - Change in Virgin Media's subscribers by sector (million) - 2010 - 2021
Table 81 - Change in the number of TalkTalk Group's fixed broadband subscribers - 2013 - 2021
Table 82 - Development of TalkTalk Group's financial data (million) - 2009 - 2021
Table 83 - Change in the number of Sky's fixed broadband subscribers - 2013 - 2021
Table 84 - Change in the number of fixed lines in service and teledensity - 2012 - 2027
Table 85 - Fixed-voice traffic volume by call type (billion minutes) - 2010 - 2022
Table 86 - Fixed-voice revenue by call type (billion) - 2010 - 2022
Table 87 - Historic - Fixed lines in service and teledensity - 1999 - 2010
Table 88 - Historic - Percentages of mobile and fixed phones in homes - 2000 - 2016
Table 89 - Historic - Call volumes, fixed-line and mobile in minutes (billion minutes) - 2003 - 2010
Table 90 - Historic - KCOM revenue - 2000 - 2010
Table 91 - Historic - Telecoms revenue by service (billion) - 2008 - 2017
Table 92 - Historic - Average household spend on telecoms services (/ month) - 2005 - 2017
Table 93 - Historic - Fixed-voice traffic by type in minutes (billion minutes) - 2002 - 2017
Table 94 - Historic - Virgin Media revenue - 2003 - 2010
Table 95 - Historic - Carphone Warehouse Europe revenue, profit (million) - 2008 - 2014
Table 96 - Historic - TalkTalk subscribers - 2011 - 2015
Table 97 - Historic - Communications revenue by sector (billion) - 2003 - 2017
Table 98 - Historic - Household take-up of telecom services - 2003 - 2016
Table 99 - Historic - Communications wholesale and retail revenue (billion) - 2005 - 2017
Table 100 - Historic - Telecom connections: fixed, mobile, broadband (million) - 2002 - 2010
Table 101 - Historic - BT's LLU, shared wholesale lines (old format) (thousand) - 2004 - 2017
Table 102 - Historic - Lines with CPS - 2004 - 2018
Table 103 - Historic - WLR lines - 2004 - 2018
Table 104 - Historic - Average fixed-voice revenue per month by call type (/month) - 2011 - 2016
Table 105 - Historic - BT share of residential call types by traffic volumes - 2002 - 2010
Table 106 - Historic - BT Consumer lines and TV subscribers (million) - 2011 - 2017
Table 107 - Historic - COLT financial data (million) - 2006 - 2015
Table 108 - Historic - COLT financial data by business (million) - 2013 - 2015
Table 109 - Historic - H3 annualised data ARPU (/month) - 2009 - 2012
Table 110 - Historic - Mobile subscribers and SIM penetration rate - 1995; 1997; 1999 - 2010
Table 111 - Historic - Mobile retail revenue by service - 2002 - 2017
Table 112 - Historic - Virgin Mobile subscribers - 2005 - 2014
Table 113 - Historic - Average 3G and 4G speeds (Mb/s) - 2014 - 2015
Table 114 - Historic - Broadband take-up by technology - 2007 - 2016
Table 115 - Historic - Average household spend of fixed-voice, mobile and internet services - 2008 - 2016
Table 116 - Historic - Prepaid and contract subscribers - 2002 - 2010
Table 117 - Historic - Mobile market share by operator - 2004 - 2016
Table 118 - Historic - EE's LTE subscribers - 2013 - 2015
Table 119 - Historic - SMS and MMS revenue - 2015 - 2017
Table 120 - Historic - EE subscriber data - 2009 - 2018
Table 121 - Historic - Percentage internet access by dial-up and broadband - 2000 - 2011
Table 122 - Historic - Internet users and penetration - 2000 - 2016
Table 123 - Historic - Fixed-line broadband retail revenue - 2001 - 2015
Table 124 - Historic - Fixed-line broadband subscribers and penetration - 2002 - 2010
Table 125 - Historic - DSL subscribers - 2000 - 2010
Table 126 - Historic - Market share of fixed-line broadband subscribers by provider - 2005 - 2010
Table 127 - Historic - Broadband penetration by technology - 2004 - 2010
Table 128 - Historic - BT retail and wholesale broadband subscribers - 2004 - 2018
Table 129 - Historic - Fixed-line broadband connections by type - 2002 - 2010
Table 130 - Historic - Devices used for internet access, market share - 2013 - 2017
Table 131 - Historic - Internet connectivity type, by household - 2003 - 2016
Table 132 - Historic - BT fibre broadband subscribers - 2014 - 2018
Table 133 - Historic - Change in the number of dedicated mobile broadband subscribers - 2008 - 2010
Table 134 - Historic - Growth in the number of H3's registered subscribers by sector (thousand) - 2008 - 2010
Table 135 - Historic - Development of H3's financial data (million) - 2008 - 2010
Table 136 - Historic - Vodafone customer churn - 2007 - 2010
List of Charts
Chart 1 - Europe Telecoms Maturity Index - Market Leaders
Chart 2 - Europe Telecoms Maturity Index - Market Challengers
Chart 3 - Europe Telecoms Maturity Index - Market Emergents
Chart 4 - Europe - Telecoms Maturity Index vs GDP per capita
Chart 5 - Europe - Mobile subscriber penetration vs mobile broadband penetration
Chart 6 - Scandinavia/Baltics fixed and mobile broadband penetration
Chart 7 - Northern Europe fixed and mobile broadband penetration
Chart 8 - Eastern Europe fixed and mobile broadband penetration
Chart 9 - Southern Europe fixed and mobile broadband penetration
Chart 10 - Change in telecoms revenue by service - 2012 - 2022
Chart 11 - Communications retail revenue by sector (billion) - 2012 - 2021
Chart 12 - Change in fixed-line and mobile voice traffic (billion minutes) - 2012 - 2021
Chart 13 - Change in average fixed and mobile call minutes per line - 2013 - 2021
Chart 14 - Change in monthly fixed-line and mobile voice traffic (minutes) - 2012 - 2021
Chart 15 - Change in the proportion of calls made, fixed-line and mobile - 2012 - 2021
Chart 16 - Fixed-line calls and access revenue by main operator - 2010 - 2021
Chart 17 - Change in the average retail household spend on telecoms services - 2011 - 2021
Chart 18 - Openreach's wholesale lines (thousand) - 2016 - 2023
Chart 19 - Change in mobile interconnection traffic - 2010 - 2022
Chart 20 - Growth in mobile voice traffic - 2011 - 2022
Chart 21 - Change in mobile retail revenue by service - 2010 - 2022
Chart 22 - Growth in the number of mobile subscribers and penetration - 2012 - 2027
Chart 23 - Change in the number of mobile connections by type - 2011 - 2022
Chart 24 - Change in the proportion of prepaid and contract subscribers - 2011 - 2022
Chart 25 - Decline in mobile ARPU by contract, prepaid - 2010 - 2022
Chart 26 - Growth in the number of LTE subscribers - 2013 - 2020
Chart 27 - Growth in O2's LTE subscribers and penetration - 2014 - 2019
Chart 28 - Growth in the number of M2M connections - 2010 - 2021
Chart 29 - Growth in the number of VMO2's IoT/M2M connections - 2014 - 2023
Chart 30 - Development of outgoing mobile voice traffic - 2010 - 2022
Chart 31 - Growth in average mobile data traffic per user - 2011 - 2021
Chart 32 - Growth in contract/prepaid mobile data traffic - 2013 - 2022
Chart 33 - Decline in the volume of SMS and MMS messages sent - 2010 - 2022
Chart 34 - Change in average SMS/MMS traffic per month by contract type - 2010 - 2021
Chart 35 - Growth in the number of active mobile broadband subscribers - 2012 - 2027
Chart 36 - Growth in the number of H3's registered subscribers by sector - 2011 - 2022
Chart 37 - Growth in the number of H3's active subscribers by sector - 2014 - 2022
Chart 38 - Development of H3's financial data - 2011 - 2022
Chart 39 Decline in H3's annualised gross ARPU - 2009 - 2022
Chart 40 - Development of VMO2's financial data - 2010 - 2023
Chart 41 - Growth in the number of VMO2's mobile subscribers by type - 2010 - 2023
Chart 42 - Change in VMO2's annualised mobile ARPU (/ subscriber / month) - 2010 - 2020
Chart 43 - Development of Vodafone's mobile ARPU (prepaid, contract, blended) - 2010 - 2023
Chart 44 - Vodafone (UK) subscribers and proportion prepaid - 2010 - 2023
Chart 45 - Vodafone (UK) financial data - 2015 - 2023
Chart 46 - Growth in Vodafone's mobile data traffic - 2013 - 2023
Chart 47 - Development of Vodafone Group's revenue by sector (billion) - 2015 - 2023
Chart 48 - Development of EE's consumer mobile revenue - 2016 - 2023
Chart 49 - Decline in EE's mobile ARPU (Q4) - 2009 - 2023
Chart 50 - Change in the number of Virgin Mobile's mobile subscribers - 2010 - 2021
Chart 51 - Development of Virgin Mobile's revenue - 2010 - 2021
Chart 52 - Growth in the number of fixed-line broadband subscribers and penetration - 2012 - 2027
Chart 53 - Growth in average consumer fixed-line broadband traffic - 2011 - 2022
Chart 54 - Change in the number of fixed-line broadband connections by type (million) - 2011 - 2022
Chart 55 - Change in broadband penetration by technology - 2011 - 2022
Chart 56 - Change in the proportion of residential broadband connections by speed - 2013 - 2021
Chart 57 - Change in market share of fixed-line broadband subscribers by provider - 2011 - 2021
Chart 58 - Change in the number of superfast broadband subscribers and market share - 2010 - 2021
Chart 59 - Growth in the number of VMO2's cable broadband subscribers - 2010 - 2023
Chart 60 - Development of Virgin Media's cable ARPU - 2010 - 2023
Chart 61 - Change in Virgin Media's cable revenue - 2010 - 2021
Chart 62 - Decline in the number of DSL subscribers - 2011 - 2022
Chart 63 - Growth in the number of fibre broadband connections by type - 2013 - 2021
Chart 64 - Change in the number of Openreach's fibre broadband connections (thousand) - 2016 - 2023
Chart 65 - Change in the number of premises connected by Openreach by broadband type (thousand) - 2017 - 2023
Chart 66 - Growth in the number of Vodafone's fixed broadband subscribers - 2011 - 2023
Chart 67 - BT share of residential call types by traffic volumes - 2011 - 2022
Chart 68 - BT financial data - 2010 - 2023
Chart 69 - BT retail fixed revenue, Consumer and Business divisions - 2012 - 2022
Chart 70 - BT revenue by Global Services, Wholesale and Openreach divisions - 2010 - 2023
Chart 71 - Decline of KCOM's revenue - 2011 - 2020
Chart 72 - Development of Virgin Media's revenue - 2010 - 2023
Chart 73 - Virgin Media subscribers by sector - 2010 - 2021
Chart 74 - Development of TalkTalk Group's financial data - 2009 - 2021
Chart 75 - Change in the number of fixed lines in service and teledensity - 2012 - 2027
Chart 76 - Fixed-voice traffic volume by call type - 2010 - 2022
Chart 77 - Fixed-voice revenue by call type - 2010 - 2022
List of Exhibits
Exhibit 1 - Map of Telecom Maturity Index global ranking among countries in Europe
Exhibit 2 - Generalised Market Characteristics by Market Segment
Exhibit 3 - Europe - Market Leaders and market developments
Exhibit 4 - Europe - Market Challengers and market developments
Exhibit 5 - Europe - Market Emergents and market developments
Exhibit 6 - Spectrum available for mobile services
Exhibit 7 - Spectrum awards - 800MHz and 2.6GHz - 2013
Exhibit 8 - Spectrum awards - 2.3GHz, 3.4GHz - April 2018
Exhibit 9 - Spectrum auction results 10GHz - February 2008
Exhibit 10 - 3G licence results - April 2000
Exhibit 11 - 3G licensee and infrastructure suppliers
Exhibit 12 - H3 spectrum concessions
Exhibit 13 - Wireless opportunities using technology and frequencies
Exhibit 14 - Principal submarine cables from the UK
Exhibit 15 - 2Africa landing stations

Companies Mentioned

  • Etisalat
  • du
  • Thuraya
  • Yahsat
  • Virgin Mobile
  • Swyp