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Cloud Workflow Market by Type (Platform and Services), Business Workflow (HR, Accounting & Finance, Sales & Marketing, Customer Service & Support, Operations), Organization Size, Vertical, and Region - Global Forecast to 2023

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    Report

  • 128 Pages
  • October 2018
  • Region: Global
  • Markets and Markets
  • ID: 4656174

The increasing adoption of cloud, the rising adoption of cloud-based workflow among SMEs, and a growing focus on streamlining workflow and business processes are expected to drive the growth of the cloud workflow market.

The cloud workflow market size is estimated to be USD 1.75 billion in 2018 and expected to reach USD 3.85 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 17.1% during the forecast period. The major factors that are expected to drive the growth of the cloud workflow market include the increasing adoption of cloud, rising adoption of cloud-based workflows among SMEs, and growing focus on streamlining workflows and business processes. The cloud workflow market has been demonstrating considerable growth, but the lack of a secure cloud may restrain the growth of the market.

The services segment is expected to grow at the highest CAGR during the forecast period. This segment is further segmented into consulting, system integration and deployment, support and maintenance services. The overall services segment has a major influence on the cloud workflow platform market. These services help in reducing costs, increasing overall revenue, and improving performance. With the help of these services, an organization can track, evaluate, and analyze the requirement of the enterprises so that they can make informed decisions.

The HR vertical is estimated to account for the largest market share in 2018. HR is one of the key business processes within enterprises. The increasing demand for globalized solutions and standardized processes and the growing need for cost-cutting are expected to increase the market size of the HR segment. Since the last decade, BPO service providers have innovated their offerings. The proliferation in demand for cloud-based HR systems is expected to have driven cloud workflow platform vendors to launch cloud HR services with pre-deployment, deployment, and post-deployment services.
By region, Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period

APAC is expected to grow at the highest CAGR during the forecast period, due to the increasing adoption of new technologies, rising investments for digital transformation, and growing Gross Domestic Products (GDPs) in APAC countries. Major APAC countries, such as Australia, Singapore, China, and Japan, are rapidly investing in technology transformation. The region is expected to experience extensive growth opportunities during the forecast period. Untapped potential markets, high penetration of advanced technologies, and application development in various verticals are expected to drive the cloud workflow market growth during the forecast period. The increasing adoption of cloud computing among enterprises, coupled with the rising competition, is expected to drive the market in APAC.

The break-up profiles of the primary participants are given below:

  • By Company: Tier 1 (38%), Tier 2 (41%), and Tier 3 (21%)
  • By Designation: Director Level (28%), C-Level (40%), and Others (32%)
  • By Region: North America (33%), APAC (32%), Europe (22%), and RoW (13%)

The following key cloud workflow vendors are profiled in the report:
SAP (Germany), IBM (US), Appian (US), Pegasystems (US), Micro Focus (UK), Microsoft (US), Ricoh (US), Nintex (US), PNMsoft (England), TrackVia (US), Flokzu (Uruguay), Bitrix (US), Zoho  (US), Decisions (US), K2 (US), BP Logix (US), KISSFLOW (India), VIAVI Solutions (US), Cflow (India), Integrify (US), ProcessMaker (US), Process Street (US), Zapier (US), Accelo (US), and bpm'online (US).

Research Coverage
The cloud workflow market is segmented based on types, business workflows, organization size, verticals, and regions. A detailed analysis of regions has been carried out to provide insights into the potential business opportunities across regions. In addition to this, the strength of the services portfolio and business excellence strategies of key players are some of the important analyses included in the report.

Reasons to Buy
The report would help leaders/new entrants in the cloud workflow market in the following ways:

  • The report comprehensively segments the cloud workflow market and provides the closest approximations of the revenue numbers for the overall market and its subsegments across different regions.
  • The report helps stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.
  • The report helps stakeholders understand the strategies of their competitors and gain more insights to better their positions in the market.

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders
2 Research Methodology
2.1 Research Data
2.1.1 Breakdown of Primaries
2.1.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Cloud Workflow Market: Research Assumptions
2.4 Limitations
3 Executive Summary
4 Premium Insights
4.1 Attractive Market Opportunities in the Global Cloud Workflow Market
4.2 Market By Service Type, 2018 vs 2023
4.3 Market By Organization Size, 2018 vs 2023
4.4 Market By Vertical, 2018 vs 2023
4.5 Market Investment Scenario
5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Increasing Adoption of Cloud
5.2.1.2 Rising Adoption of Cloud-Based Workflows Among SMEs
5.2.1.3 Growing Focus on Streamlining Workflows and Business Processes
5.2.2 Restraints
5.2.2.1 Lack of Secure Cloud
5.2.3 Opportunities
5.2.3.1 Rising Use of the AI Technology
5.2.3.2 Growing Focus on Digital Transformation Initiatives
5.2.4 Challenges
5.2.4.1 Enterprises’ Inclination Toward Bpm Solutions
5.2.4.2 Lack of Awareness of Cloud-Based Workflow Solutions
5.3 Use Cases
6 Cloud Workflow Market, By Type
6.1 Introduction
6.2 Platform
6.3 Services
6.3.1 Consulting
6.3.2 System Integration and Deployment
6.3.3 Support and Maintenance
7 Market By Organization Size
7.1 Introduction
7.2 Small and Medium-Sized Enterprises
7.3 Large Enterprises
8 Cloud Workflow Market, By Vertical
8.1 Introduction
8.2 Banking, Financial Services, and Insurance
8.3 Telecommunications and IT
8.4 Manufacturing
8.5 Retail and Ecommerce
8.6 Healthcare
8.7 Government
8.8 Others
9 Market By Business Workflow
9.1 Introduction
9.2 Human Resources
9.3 Accounting and Finance
9.4 Sales and Marketing
9.5 Customer Service and Support
9.6 Procurement and Supply Chain Management
9.7 Operations
9.8 Others
10 Cloud Workflow Market, By Region
10.1 Introduction
10.2 North America
10.2.1 United States
10.2.2 Canada
10.3 Europe
10.3.1 United Kingdom
10.3.2 Germany
10.3.3 France
10.3.4 Rest of Europe
10.4 Asia Pacific
10.4.1 Australia and New Zealand
10.4.2 China
10.4.3 Japan
10.4.4 Rest of Asia Pacific
10.5 Middle East and Africa
10.5.1 Kingdom of Saudi Arabia
10.5.2 United Arab Emirates
10.5.3 South Africa
10.5.4 Rest of Middle East and Africa
10.6 Latin America
10.6.1 Brazil
10.6.2 Mexico
10.6.3 Rest of Latin America
11 Competitive Landscape
11.1 Overview
11.2 Market Ranking Analysis for the Cloud Workflow Market
11.3 Competitive Scenario
11.3.1 New Product Launches
11.3.2 Business Expansions
11.3.3 Mergers and Acquisitions
11.3.4 Agreements, Collaborations, and Partnerships
12 Company Profiles
12.1 Introduction
(Business Overview, Platforms and Services Offered, Recent Developments, SWOT Analysis, and MnM View)*
12.2 SAP
12.3 IBM
12.4 Pega
12.5 Microsoft
12.6 Appian
12.7 Micro Focus
12.8 Ricoh USA
12.9 Nintex
12.10 Pnmsoft
12.11 K2
12.12 Kissflow
12.13 Bp Logix
12.14 Viavi Solutions
12.15 Cavintek
12.16 Key Innovators
12.16.1 Integrify
12.16.2 Processmaker
12.16.3 Process Street
12.16.4 Zapier
12.16.5 Accelo
12.16.6 Bpm'online
12.16.7 Trackvia
12.16.8 Flokzu
12.16.9 Bitrix
12.16.10 Decisions LLC
12.16.11 Zoho
*Details on Business Overview, Platforms and Services Offered, Recent Developments, SWOT Analysis, and MnM View Might Not Be Captured in Case of Unlisted Companies.
13 Appendix
List of Tables
Table 1 Cloud Workflow Market Size, By Type, 2016–2023 (USD Million)
Table 2 Platform: Market Size By Region, 2016–2023 (USD Million)
Table 3 Services: Market Size By Region, 2016–2023 (USD Million)
Table 4 Services: Market Size By Type, 2016–2023 (USD Million)
Table 5 Consulting Market Size, By Region, 2016–2023 (USD Million)
Table 6 System Integration and Deployment: Market Size By Region, 2016-2023 (USD Million)
Table 7 Support and Maintenance: Market Size By Region, 2016-2023 (USD Million)
Table 8 Cloud Workflow Market Size, By Organization Size, 2016–2023 (USD Million)
Table 9 Market Size By Region, 2016-2023 (USD Million)
Table 10 Small and Medium-Sized Enterprises: Market Size By Region, 2016-2023 (USD Million)
Table 11 Large Enterprises: Market Size By Region, 2016-2023 (USD Million)
Table 12 Market Size By Vertical, 2016-2023 (USD Million)
Table 13 Market Size By Region, 2016-2023 (USD Million)
Table 14 Banking, Financial Services, and Insurance: Market Size By Region, 2016-2023 (USD Million)
Table 15 Telecommunications and IT: Market Size By Region, 2016-2023 (USD Million)
Table 16 Manufacturing: Market Size By Region, 2016-2023 (USD Million)
Table 17 Retail and Ecommerce: Market Size By Region, 2016-2023 (USD Million)
Table 18 Healthcare: Market Size By Region, 2016-2023 (USD Million)
Table 19 Government: Market Size By Region, 2016-2023 (USD Million)
Table 20 Others: Market Size By Region, 2016-2023 (USD Million)
Table 21 Cloud Workflow Market Size, By Business Workflow, 2016-2023 (USD Million)
Table 22 Market Size By Region, 2016-2023 (USD Million)
Table 23 Human Resources: Market Size By Region, 2016-2023 (USD Million)
Table 24 Accounting and Finance: Market Size By Region, 2016-2023 (USD Million)
Table 25 Sales and Marketing: Market Size By Region, 2016-2023 (USD Million)
Table 26 Customer Service and Support: Market Size By Region, 2016-2023 (USD Million)
Table 27 Procurement and Supply Chain Management: Market Size By Region, 2016-2023 (USD Million)
Table 28 Operations: Market Size By Region, 2016-2023 (USD Million)
Table 29 Others: Market Size By Region, 2016-2023 (USD Million)
Table 30 Cloud Workflow Market Size, By Region, 2016—2013 (USD Million)
Table 31 North America: Market Size By Country, 2016–2023 (USD Million)
Table 32 North America: Market Size By Type, 2016—2013 (USD Million)
Table 33 North America: Market Size By Service, 2016—2013 (USD Million)
Table 34 North America: Market Size By Business Workflow, 2016—2013 (USD Million)
Table 35 North America: Market Size By Organization Size, 2016—2013 (USD Million)
Table 36 North America: Market Size By Vertical, 2016—2013 (USD Million)
Table 37 Europe: Cloud Workflow Market Size, By Country, 2016—2013 (USD Million)
Table 38 Europe: Market Size By Type, 2016—2013 (USD Million)
Table 39 Europe: Market Size By Service, 2016—2013 (USD Million)
Table 40 Europe: Market Size By Business Workflow, 2016—2013 (USD Million)
Table 41 Europe: Market Size By Organization Size, 2016—2013 (USD Million)
Table 42 Europe: Market Size By Vertical, 2016—2013 (USD Million)
Table 43 Asia Pacific: Cloud Workflow Market Size, By Country, 2016—2013 (USD Million)
Table 44 Asia Pacific: Market Size By Type, 2016—2013 (USD Million)
Table 45 Asia Pacific: Market Size By Service, 2016—2013 (USD Million)
Table 46 Asia Pacific: Market Size By Business Workflow, 2016—2013 (USD Million)
Table 47 Asia Pacific: Market Size By Organization Size, 2016—2013 (USD Million)
Table 48 Asia Pacific : Market Size By Vertical, 2016—2013 (USD Million)
Table 49 Middle East and Africa: Cloud Workflow Market Size, By Country, 2016—2013 (USD Million)
Table 50 Middle East and Africa: Market Size By Type, 2016—2013 (USD Million)
Table 51 Middle East and Africa: Market Size By Service, 2016—2013 (USD Million)
Table 52 Middle East and Africa: Market Size By Business Workflow, 2016—2013 (USD Million)
Table 53 Middle East and Africa: Market Size By Organization Size, 2016—2013 (USD Million)
Table 54 Middle East and Africa: Market Size By Vertical, 2016—2013 (USD Million)
Table 55 Latin America: Cloud Workflow Market Size, By Country, 2016—2013 (USD Million)
Table 56 Latin America: Market Size By Type, 2016—2013 (USD Million)
Table 57 Latin America: Market Size By Service, 2016—2013 (USD Million)
Table 58 Latin America: Market Size By Business Workflow, 2016—2013 (USD Million)
Table 59 Latin America: Market Size By Organization Size, 2016—2013 (USD Million)
Table 60 Latin America: Market Size By Vertical, 2016—2013 (USD Million)
Table 61 Market Ranking, 2018
Table 62 New Product Launches, 2015–2018
Table 63 Business Expansions, 2016
Table 64 Mergers and Acquisitions, 2015—2018
Table 65 Agreements, Collaborations, and Partnerships, 2015–2018
List of Figures
Figure 1 Global Cloud Workflow Market Segmentation
Figure 2 Regional Scope
Figure 3 Global Market Research Design
Figure 4 Research Methodology
Figure 5 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 6 Data Triangulation
Figure 7 Market Size Estimation Methodology: Bottom-Up Approach
Figure 8 Market Size Estimation Methodology: Top-Down Approach
Figure 9 Cloud Workflow Market Size, 2016–2023
Figure 10 Regional Snapshot
Figure 11 Cloud Workflow Market: Top 5 Segments, 2018–2023
Figure 12 Increasing Complexities in Workflows and Need of Streamlined Business Process are Expected to Drive the Cloud Workflow Market Growth During the Forecast Period
Figure 13 System Integration and Deployment Segment is Expected to Hold the Largest Market Share During the Forecast Period
Figure 14 Small and Medium-Sized Enterprises Segment is Expected to Hold the Larger Market Share During the Forecast Period
Figure 15 Telecommunication and IT Vertical is Expected to Hold the Largest Market Share During the Forecast Period
Figure 16 Asia Pacific is Expected to Emerge as the Best Market for Investments During the Forecast Period
Figure 17 Cloud Workflow Market: Drivers, Restraints, Opportunities, and Challenges
Figure 18 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 19 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 20 Government Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 21 Customer Service and Support Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 North America: Market Snapshot
Figure 24 Asia Pacific: Market Snapshot
Figure 25 Key Developments By the Leading Players in the Cloud Workflow Market During 2016–2018
Figure 26 Market Evaluation Framework
Figure 27 SAP: Company Snapshot
Figure 28 SAP: SWOT Analysis
Figure 29 IBM: Company Snapshot
Figure 30 IBM: SWOT Analysis
Figure 31 Pega: Company Snapshot
Figure 32 Pega: SWOT Analysis
Figure 33 Microsoft: Company Snapshot
Figure 34 Microsoft: SWOT Analysis
Figure 35 Appian: Company Snapshot
Figure 36 Appian: SWOT Analysis
Figure 37 Micro Focus: Company Snapshot
Figure 38 Viavi Solutions: Company Snapshot

Companies Mentioned

  • Accelo
  • Appian
  • Bitrix
  • Bp Logix
  • Bpm'online
  • Cavintek
  • Decisions LLC
  • Flokzu
  • IBM
  • Integrify
  • K2
  • Key Innovators
  • Kissflow
  • Micro Focus
  • Microsoft
  • Nintex
  • Pega
  • Pnmsoft
  • Process Street
  • Processmaker
  • Ricoh USA
  • SAP
  • Trackvia
  • Viavi Solutions
  • Zapier
  • Zoho

Table Information