Healthcare Virtual Assistants Market by Product (Chatbots, Smart Speakers), User Interface (Automatic Speech Recognition, Text Based, Text-to-Speech Based), End User (Healthcare Providers, Patients, Healthcare Payers)

Growth in this market is driven by the growing number of smartphone users and the increasing use of healthcare applications, the growing demand for quality healthcare delivery, and the rising prevalence of chronic disorders. However, the lack of structured data in the healthcare industry and concerns regarding data privacy are expected to restrain the growth of this market to a certain extent during the forecast period.

The smart speakers' segment to witness the highest growth in the healthcare virtual assistant products market during the forecast period

On the basis of product, the healthcare virtual assistants market is segmented into smart speakers and chatbots. The smart speakers segment is expected to register the highest CAGR during the forecast period. The growth of the smart speakers segment can be attributed to the increasing consumer preference for technologically advanced products. Smart speakers are multifunctional, fast, varied, and reliable solutions. This not only saves time but also offers increased comfort and greater convenience.

The automatic speech recognition segment is expected to grow at the highest CAGR in the healthcare virtual assistants market, by the user interface, during the forecast period

On the basis of user interface, the healthcare virtual assistants market is segmented into automatic speech recognition, text-based, text-to-speech, and others. The automatic speech recognition segment is expected to witness the highest CAGR owing to its increasing use in smart speakers.

The APAC market is projected to witness the highest growth between 2019 and 2024

The APAC market is expected to witness the highest CAGR in the healthcare virtual assistants market during the forecast period. Growth in the Asia Pacific market is primarily driven by the rising aging population, high penetration of smartphones, technological advancements, the growing use of remote monitoring devices, and increasing healthcare costs.

The breakdown of primary participants is as mentioned below:

By Company Type: Tier 1: 35%, Tier 2: 25%, and Tier 3: 40%
By Designation: C-level: 40%, Director-level: 40%, and Others: 20%
By Region: North America: 45%, Europe: 20%, Asia Pacific: 25%, Latin America: 5%, and the Middle East & Africa: 5%

Prominent players in the global healthcare virtual assistants market are Nuance Communications Inc. (US), Microsoft (US), Amazon (US), Infermedica (Poland), Sensly (US), eGain Corporation (US), Kognito Solutions LLC (US), Verint Systems Inc. (US), HealthTap Inc. (US), and Babylon Healthcare Services Ltd (UK).

Research Coverage:
The report analyzes the various healthcare virtual assistant products and their adoption patterns. It aims at estimating the market size and future growth potential of the healthcare virtual assistants market for different segments, such as product, user interface, application, end user, and region. The report also includes an in-depth competitive analysis of the key players in this market along with their company profiles, product offerings, and recent developments.

Reasons to Buy the Report
The report will enrich established firms as well as new entrants/smaller firms to gauge the pulse of the market, which, in turn, would help them garner a greater share. Firms purchasing the report could use one or any combination of the below-mentioned five strategies for strengthening their market presence.

This report provides insights on the following pointers:

Market Penetration: Comprehensive information on the product portfolios offered by the top players in the healthcare virtual assistants market
Product Development/Innovation: Detailed insights on the upcoming trends, R&D activities, and product launches in the healthcare virtual assistants market
Market Development: Comprehensive information on the lucrative emerging regions by product, user interface, end user, and region
Market Diversification: Exhaustive information about new products, growing geographies, and recent developments in the healthcare virtual assistants market
Competitive Assessment: In-depth assessment of market shares, growth strategies, and products of leading players in the healthcare virtual assistants market

1 Introduction

1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Limitations
1.5 Currency
1.6 Stakeholders

2 Research Methodology

2.1 Research Approach
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.3 Market Breakdown and Data Triangulation
2.4 Assumptions for the Study

3 Executive Summary

4 Market Overview

4.1 Introduction
4.2 Market Dynamics
4.2.1 Market Drivers
4.2.1.1 Growing Smartphone Users and Increasing Use of Healthcare Applications
4.2.1.2 Need to Curtail Growing Healthcare Costs and Medical Errors
4.2.1.3 Growing Demand for Quality Healthcare Delivery
4.2.1.4 Rising Prevalence of Chronic Disorders
4.2.2 Market Restraints
4.2.2.1 Lack of Structured Data in the Healthcare Industry
4.2.2.2 Concerns Regarding Data Privacy
4.2.3 Market Opportunities
4.2.3.1 Increasing Focus on Developing Conversational Virtual Assistant Tools
4.2.3.2 Multi-Language Support in Healthcare Virtual Assistant Tools
4.2.4 Market Challenges
4.2.4.1 Issues Related to Connectivity Range and Compatibility
4.2.4.2 Dearth of Skilled Personnel and Uncertain Regulatory Framework for Medical Software

5 Industry Insights

5.1 Introduction
5.2 Start-Up Scenario
5.3 Use Cases
5.3.1 Nuance Communications
5.3.2 True Image Interactive
5.3.3 Cincinnati Children’s Hospital Medical Center
5.3.4 Boston Children’s Hospital
5.3.5 Public Health England

6 Healthcare Virtual Assistants Market, By Product

6.1 Introduction
6.2 Smart Speakers
6.2.1 Smart Speakers to Witness the Highest Growth in the Healthcare Virtual Assistants Market During the Forecast Period
6.3 Chatbots
6.3.1 Healthcare Chatbots Act as A Connecting Link Between Patients and Clinicians, Helping Them to Communicate and Share Information for Diagnosis and Treatment Purposes

7 Healthcare Virtual Assistants Market, By User Interface

7.1 Introduction
7.2 Automatic Speech Recognition
7.2.1 Speech Recognition Software Can Enhance Workflow, Reduce Record Errors, and Improve Communication
7.3 Text-Based
7.3.1 Text-Based Messaging Services are Cost-Effective, Quick, Independent, and Popular Among End Users
7.4 Text-To-Speech
7.4.1 Text-To-Speech User Interfaces are Commonly Used to Receive Instructions While Performing A Task
7.5 Others

8 Healthcare Virtual Assistants Market, By End User

8.1 Introduction
8.2 Healthcare Providers
8.2.1 Virtual Assistant Tools are Used to Predict and Prevent Readmissions and Improve Operations Among Healthcare Providers
8.3 Healthcare Payers
8.3.1 Virtual Assistant Tools are A Secure Way for Payers to Automate Many Necessary Yet Time-Consuming Processes
8.4 Patients
8.4.1 Smartphone Applications to Drive the Adoption of Virtual Assistant Tools Among Patients
8.5 Other End Users

9 Healthcare Virtual Assistants Market, By Region

9.1 Introduction
9.2 North America
9.2.1 US
9.2.1.1 The US is the Largest Market for Healthcare Virtual Assistants Globally
9.2.2 Canada
9.2.2.1 Drive to Promote Remote Patient Monitoring and Homecare Have Supported the Adoption of HCIT Technologies
9.3 Europe
9.3.1 Germany
9.3.1.1 Germany Holds the Largest Share in the European Market for Healthcare Virtual Assistants
9.3.2 UK
9.3.2.1 Mobile Apps and Wearable Devices Have Been Widely Adopted in the UK
9.3.3 France
9.3.3.1 France’s Healthcare System is Largely Government-Financed
9.3.4 Italy
9.3.4.1 An Aging Population and Rising Healthcare Costs Have Driven the Adoption of Virtual Assistants in Italy
9.3.5 Spain
9.3.5.1 Approximately 90% of Spain’s Population Can Access the Internet
9.3.6 Rest of Europe
9.4 Asia Pacific
9.4.1 Japan
9.4.1.1 Utilization of Advanced HCIT Solutions has Risen to Improve Care Quality in Japan
9.4.2 China
9.4.2.1 Rising Geriatric Population and A Spike in Internet and Smartphone Use Indicate High Growth Opportunities
9.4.3 India
9.4.3.1 The Indian Market is Among the Fastest Growing in APAC
9.4.4 Rest of Asia Pacific
9.5 Latin America
9.5.1 The Growing Number of Smartphone Users and Increasing Reliance on Telemedicine has Helped Support Market Growth
9.6 Middle East & Africa
9.6.1 A number of Middle Eastern Countries are Investing in the Modernization of Their Healthcare Systems

10 Competitive Landscape

10.1 Overview
10.2 Healthcare Virtual Assistants Market, Competitive Leadership Mapping, 2018
10.2.1 Visionary Leaders
10.2.2 Innovators
10.2.3 Dynamic Differentiators
10.2.4 Emerging Companies
10.3 Market Ranking Analysis
10.4 Competitive Situation and Trends
10.4.1 New Product Launches
10.4.2 Agreements, Partnerships, and Collaborations
10.4.3 Expansions
10.4.4 Acquisitions
10.4.5 Other Developments

11 Company Profiles

11.1 Nuance Communications, Inc.
11.2 Amazon
11.3 Verint Systems Inc.
11.4 Infermedica
11.5 Sensely, Inc.
11.6 Microsoft Corporation
11.7 CSS Corporation
11.8 Egain Corporation
11.9 Kognito Solutions, LLC
11.10 Healthtap, Inc.
11.11 Babylon Healthcare Services Limited
11.12 ADA Digital Health
11.13 Other Company Profiles
11.13.1 Medrespond LLC.
11.13.2 Floatbot.AI
11.13.3 Kore.AI, Inc.
11.13.4 Datalog.AI
11.13.5 True Image Interactive, Inc.
Business Overview, Products Offered, Recent Developments, SWOT Analysis, and Author's View Might Not Be Captured in Case of Unlisted Companies.

12 Appendix

12.1 Insights of Industry Experts
12.2 Discussion Guide
12.3 Knowledge Store: Subscription Portal
12.4 Available Customizations
12.5 Related Reports
12.6 Author Details

List of Tables

Table 1 Market Dynamics: Impact Analysis
Table 2 Start-Up Companies and Investor Scenario
Table 3 Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 4 Key Products Available in the Market
Table 5 Healthcare Virtual Assistant Smart Speakers Market, By Country, 2017–2024
Table 6 Key Products Available in the Market
Table 7 Healthcare Virtual Assistant Chatbots Market, By Country, 2017–2024
Table 8 Healthcare Virtual Assistants Market, By User Interface, 2017-2024
Table 9 Healthcare Virtual Assistants Market for Automatic Speech Recognition, By Country, 2017-2024
Table 10 Healthcare Virtual Assistants Market for Text-Based User Interfaces, By Country, 2017-2024
Table 11 Healthcare Virtual Assistants Market for Text-To-Speech User Interfaces, By Country, 2017-2024
Table 12 Healthcare Virtual Assistants Market for Other User Interface, By Country, 2017-2024
Table 13 Healthcare Virtual Assistants Market, By End User, 2017-2024
Table 14 Healthcare Virtual Assistants Market for Healthcare Providers, By Country, 2017-2024
Table 15 Healthcare Virtual Assistants Market for Healthcare Payers, By Country, 2017-2024
Table 16 Healthcare Virtual Assistants Market for Patients, By Country, 2017-2024
Table 17 Healthcare Virtual Assistants Market for Other End Users, By Country, 2017-2024
Table 18 Healthcare Virtual Assistants Market, By Region, 2017–2024
Table 19 North America: Healthcare Virtual Assistants Market, By Country, 2017–2024
Table 20 North America: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 21 North America: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 22 North America: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 23 US: Macroeconomic Indicators
Table 24 US: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 25 US: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 26 US: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 27 Canada: Macroeconomic Indicators
Table 28 Canada: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 29 Canada: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 30 Canada: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 31 Europe: Healthcare Virtual Assistants Market, By Country, 2017–2024
Table 32 Europe: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 33 Europe: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 34 Europe: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 35 Germany: Macroeconomic Indicators
Table 36 Germany: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 37 Germany: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 38 Germany: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 39 UK: Macroeconomic Indicators
Table 40 UK: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 41 UK: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 42 UK: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 43 France: Macroeconomic Indicators
Table 44 France: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 45 France: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 46 France: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 47 Italy: Macroeconomic Indicators
Table 48 Italy: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 49 Italy: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 50 Italy: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 51 Spain: Macroeconomic Indicators
Table 52 Spain: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 53 Spain: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 54 Spain: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 55 RoE: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 56 RoE: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 57 RoE: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 58 APAC: Healthcare Virtual Assistants Market, By Country, 2017–2024
Table 59 APAC: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 60 APAC: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 61 APAC: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 62 Japan: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 63 Japan: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 64 Japan: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 65 China: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 66 China: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 67 China: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 68 India: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 69 India: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 70 India: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 71 RoAPAC: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 72 RoAPAC: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 73 RoAPAC: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 74 Latin America: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 75 Latin America: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 76 Latin America: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 77 Middle East & Africa: Healthcare Virtual Assistants Market, By Product, 2017–2024
Table 78 Middle East & Africa: Healthcare Virtual Assistants Market, By User Interface, 2017–2024
Table 79 Middle East & Africa: Healthcare Virtual Assistants Market, By End User, 2017–2024
Table 80 Growth Strategy Matrix, 2016–2019
Table 81 New Product Launches, 2018
Table 82 Agreements, Partnerships, and Joint Ventures, 2018
Table 83 Expansions, 2017-2018
Table 84 Acquisitions, 2016-2018
Table 85 Other Developments, 2017-2018

List of Figures

Figure 1 Healthcare Virtual Assistants Market Segmentation
Figure 2 Research Design
Figure 3 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 4 Bottom-Up Approach
Figure 5 Top-Down Approach
Figure 6 Data Triangulation Methodology
Figure 7 Healthcare Virtual Assistants Market, By Product, 2019 vs 2024
Figure 8 Healthcare Virtual Assistants Market, By User Interface, 2019 vs 2024
Figure 9 Healthcare Virtual Assistants Market, By End User, 2019 vs 2024
Figure 10 Geographical Snapshot of the Healthcare Virtual Assistants Market
Figure 11 Smart Speakers Segment Will Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 12 Automatic Speech Recognition Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 13 Healthcare Providers Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 14 Number of Hospitals, By Country/Region
Figure 15 Healthcare Virtual Assistants Market: Geographic Snapshot
Figure 16 North America: Healthcare Virtual Assistants Market Snapshot
Figure 17 Europe: Healthcare Virtual Assistants Market Snapshot
Figure 18 APAC: Healthcare Virtual Assistants Market Snapshot
Figure 19 New Product Launches—Key Growth Strategies Adopted By Market Players Between 2016 & 2019
Figure 20 Competitive Leadership Mapping
Figure 21 Ranking of the Key Players in the Healthcare Virtual Assistants Market, 2018
Figure 22 Battle for Market Share: Acquisitions Was the Key Strategy Adopted By Prominent Players
Figure 23 Nuance Communication: Company Snapshot
Figure 24 Amazon: Company Snapshot
Figure 25 Verint Systems Inc.: Company Snapshot
Figure 26 Microsoft: Company Snapshot
Figure 27 Egain Corporation: Company Snapshot

Samples

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Companies Mentioned

ADA Digital Health
Amazon
Babylon Healthcare Services Limited
CSS Corporation
Datalog.AI
Egain Corporation
Floatbot.AI
Healthtap, Inc.
Infermedica
Kognito Solutions, LLC
Kore.AI, Inc.
Medrespond LLC.
Microsoft Corporation
Nuance Communications, Inc.
Sensely, Inc.
True Image Interactive, Inc.
Verint Systems Inc.

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Healthcare Virtual Assistants Market by Product (Chatbots, Smart Speakers), User Interface (Automatic Speech Recognition, Text Based, Text-to-Speech Based), End User (Healthcare Providers, Patients, Healthcare Payers) - Global Forecast to 2024

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