Technology, Sustainability, Workplace Optimization, and User Experience as Key FM Growth Strategies
This study calculates the United Kingdom facility management (FM) market revenue using end-user contracts and includes the outsourced FM market (excluding in-house FM services). Revenue figures for the total FM market describe the addressable market, which is the market that FM service solution providers target. The UK FM market is the most developed, sophisticated, complex, and competitive market globally, with a long and well-developed history and culture of outsourcing, which has been commonplace in the public and private sectors for decades. Nonetheless, just as global markets show signs of moving on from the disruptions caused by the COVID-19 pandemic, the UK economy is now stuck in a period of high inflation and low economic growth. High inflation is creating a tailwind for increasing FM prices and revenues. While this will likely continue driving revenue expansion, it is forcing up costs and putting pressure on service providers’ margins. Therefore, in 2022 and 2023, high inflation has triggered stronger-than-expected FM revenue growth. In subsequent years, the market will stabilize somewhat to deliver a compound annual growth rate (CAGR) of 3.2% from 2023 to 2028.
Key Issues Addressed
- What is the FM market outlook and how will Mega Trends shape the future?
- What are the transformational trends in the FM market through 2028?
- What is the UK FM market forecast through 2028?
- How will transformational trends yield new business opportunities in growth markets?
- What is the FM market’s vision for 2028, by delivery model and customer segment?
- What are the top technology and service opportunities in the FM market through 2028?
