Report Scope:
The scope of this report is broad and covers the global CIAM solutions market; these solutions are used globally across a wide range of industries. The market is broken down by solution types, deployment types, service type, end-user industry and region. Revenue forecasts from 2019 to 2024 are presented for each solution type, end-user industry and regional markets.
The report also includes a discussion of the major players in each of the regional markets of CIAM solutions. It explains the major market drivers of the global CIAM solutions market, current trends within the industry and regional CIAM market dynamics. The report concludes with a special focus on the vendor landscape, including detailed profiles of the major vendors in the CIAM industry globally.
The Report Includes:
- 69 data tables
- An overview of the global market for Consumer Identity and Access Management (CIAM) and discussion of its applications in various sectors
- Analyses of global market trends, with data from 2018, estimates for 2019, and projections of compound annual growth rates (CAGRs) through 2024
- Information on the role of CIAM in ensuring a secure, seamless experience to customers at superior scale
- Brief description of the market growth, the developing trends, industry leaders, and applications for the CIAM solutions
- Examination of the demand for CIAM solutions in end-user industries in key countries across regional markets
- Relevant patent analysis
- Comprehensive company profiles of key players in the market, including International Business Machines Corp. (IBM), Microsoft Corp., Salesforce Inc., SAP SE and TransUnion
Table of Contents
Chapter 1 Introduction
- Study Goals and Objectives
- Reasons for Doing This Study
- Intended Audience
- Recent Developments
- Scope of Report
- Information Sources
- Methodology
- Geographic Breakdown
- North America
- Europe
- Asia-Pacific
- South America
- ROW
- Analyst's Credentials
- Custom Research
- Related Reports
Chapter 2 Summary and Highlights
Chapter 3 Market and Technology Background
- Key CIAM Solution Types
- Identity Authentication
- Identity Proofing Services
- Directory Services
- Identity Analytics
- Behavioral Analytics
- Access Management
- Data Governance
- Single Sign-on
- Key CIAM Service Types
- Professional Services
- Managed Services
- CIAM Solutions by Enterprise Size
- Small and Mid-Sized Enterprises
- Large Enterprises
- Key CIAM Deployment Types
- Cloud
- On-premise
- Key CIAM End-User Industries
- Banking, Financial Services and Insurance (BFSI)
- Telecommunications
- Education
- Healthcare
- Media and Entertainment
- Travel and Hospitality
- Retail and Consumer Goods
- Public Sector
- Other Sectors
Chapter 4 Global CIAM Market
- Global Market for CIAM by Solution Type
- Global Market for CIAM Identity Authentication Solutions by Region
- Global Market for CIAM Identity Proofing Solutions by Region
- Global Market for CIAM Directory Services by Region
- Global Market for CIAM Identity Analytics Solutions by Region
- Global Market for CIAM Behavioral Analytics Solutions by Region
- Global Market for CIAM Access Management Solutions by Region
- Global CIAM Market for Data Governance Solutions by Region
- Global Market for CIAM Single Sign-on Solutions by Region
- Global CIAM Market by Service Type
- Global Market for CIAM in Professional Services by Region
- Global Market for CIAM in Managed Services by Region
- CIAM Market by End-User Industry
- Global Market for CIAM in Banking, Financial Services and Insurance (BFSI), by Region
- Global Market for CIAM in Telecommunications by Region
- Global Market for CIAM in Education by Region
- Global Market for CIAM in Healthcare by Region
- Global Market for CIAM in the Media and Entertainment Sector by Region
- Global Market for CIAM in Travel and Hospitality by Region
- Global Market for CIAM in Retail and Consumer Goods by Region
- Global Market for CIAM in the Public Sector by Region
- Global Market for CIAM in Other Sectors by Region
- CIAM Market by Deployment Type
- Global Market for Cloud Deployment of CIAM by Region
- Global Market for On-premise Deployment of CIAM by Region
- Global Market for CIAM by Enterprise Size
- Global Market for CIAM Used by Small and Mid-Sized Enterprises by Region
- Global Market for CIAM Used by Large Enterprises by Region
Chapter 5 Global CIAM Market by Region and Country
- Global CIAM Market by Region
- North American CIAM Market by Country
- European CIAM Market by Country/Region
- Asia-Pacific CIAM Market by Country
- South American CIAM Market by Country
- Rest of the World CIAM Market by Region
Chapter 6 Drivers and Challenges
- Market Drivers
- Growing Focus on Improved and Smooth Customer Experiences
- Need to Effectively Comply with Stringent Regulations
- Increasing IoT Adoption Worldwide
- Growth in Cyber Threats
- Challenges
- Lack of Standardization
- Cloud-based Security Concerns
Chapter 7 Patent Review
- Recent Patents
Chapter 8 Company Profiles
- Acuant Inc.
- Akamai Technologies Inc.
- Auth0 Inc.
- Avatier Corp.
- Aware Inc.
- Bitium Inc.
- CA Inc.
- Centrify Corp.
- Empowerid
- Equifax Inc.
- Ergon Informatik Ag
- Experian Plc
- Forgerock
- GB Group Plc
- GMO Globalsign Inc.
- International Business Machines Corp. (IBM)
- ID Analytics Llc
- Iwelcome B.V.
- Lexisnexis Risk Solutions Inc.
- Loginradius Inc.
- Logmein Inc.
- Microsoft Corp.
- Mitek Systems Inc.
- Morphotrust Usa Llc
- Okta Inc.
- Omada A/S
- Onegini
- Onelogin Inc.
- Optimal IDM Llc
- Ping Identity Corp.
- Pirean Ltd.
- Salesforce Inc.
- SAP SE
- Secureauth Corp.
- Simeio Solutions Llc
- Transunion
- Traxion
- Trusona
- Ubisecure Inc.
- Zoho Corp.
List of Tables
Summary Table: Global CIAM Market, by End-User Industry, Through 2024
Table 1: Global CIAM Market, by Solution Type, Through 2024
Table 2: Global CIAM Identity Authentication Solutions Market, by Region, Through 2024
Table 3: Global CIAM Identity Proofing Solutions Market, by Region, Through 2024
Table 4: Global CIAM Directory Services Market, by Region, Through 2024
Table 5: Global CIAM Identity Analytics Solutions Market, by Region, Through 2024
Table 6: Global CIAM Behavioral Analytics Solutions Market, by Region, Through 2024
Table 7: Global CIAM Access Management Solutions Market, by Region, Through 2024
Table 8: Global CIAM Data Governance Solutions Market, by Region, Through 2024
Table 9: Global CIAM Single Sign-on Solutions Market, by Region, Through 2024
Table 10: Global CIAM Market, by Service Type, Through 2024
Table 11: Global CIAM in Professional Services Market, by Region, Through 2024
Table 12: Global CIAM in Managed Services Market, by Region, Through 2024
Table 13: Global CIAM Market, by End-User Industry, Through 2024
Table 14: Global CIAM in the BFSI Sector Market, by Region, Through 2024
Table 15: Global CIAM in the Telecommunications Sector Market, by Region, Through 2024
Table 16: Global CIAM in the Education Sector Market, by Region, Through 2024
Table 17: Global CIAM in the Healthcare Sector Market, by Region, Through 2024
Table 18: Global CIAM in the Media and Entertainment Sector Market, by Region, Through 2024
Table 19: Global CIAM in the Travel and Hospitality Sector Market, by Region, Through 2024
Table 20: Global CIAM in the Retail and Consumer Goods Sector Market, by Region, Through 2024
Table 21: Global CIAM in the Public Sector Market, by Region, Through 2024
Table 22: Global CIAM in Other Sectors Market, by Region, Through 2024
Table 23: Global CIAM Market, by Deployment Type, Through 2024
Table 24: Global CIAM Cloud Deployment Market, by Region, Through 2024
Table 25: Global CIAM On-premise Deployment Market, by Region, Through 2024
Table 26: Global CIAM Used by Small and Mid-Sized Enterprises Market, by Region, Through 2024
Table 27: Global CIAM Used by Large Enterprises Market, by Region, Through 2024
Table 28: Global CIAM Market, by Region, Through 2024
Table 29: North American CIAM Market, by Country, Through 2024
Table 30: U.S. CIAM Market, by End-User Industry, Through 2024
Table 31: Canadian CIAM Market, by End-User Industry, Through 2024
Table 32: Mexican CIAM Market, by End-User Industry, Through 2024
Table 33: European CIAM Market, by Country/Region, Through 2024
Table 34: German CIAM Market, by End-User Industry, Through 2024
Table 35: U.K. CIAM Market, by End-User Industry, Through 2024
Table 36: French CIAM Market, by End-User Industry, Through 2024
Table 37: Italian CIAM Market, by End-User Industry, Through 2024
Table 38: Rest of European CIAM Market, by End-User Industry, Through 2024
Table 39: Asia-Pacific CIAM Market, by Country/Region, Through 2024
Table 40: Chinese CIAM Market, by End-User Industry, Through 2024
Table 41: Indian CIAM Market, by End-User Industry, Through 2024
Table 42: Japanese CIAM Market, by End-User Industry, Through 2024
Table 43: Rest of Asia-Pacific CIAM Market, by End-User Industry, Through 2024
Table 44: South American CIAM Market, by Country/Region, Through 2024
Table 45: Brazilian CIAM Market, by End-User Industry, Through 2024
Table 46: Rest of South American CIAM Market, by End-User Industry, Through 2024
Table 47: ROW CIAM Market, by Region, Through 2024
Table 48: Middle Eastern CIAM Market, by End-User Industry, Through 2024
Table 49: African CIAM Market, by End-User Industry, Through 2024
Table 50: Percentage of Companies Likely to Invest in Specific Activities for Smooth Customer Experience, 2020
Table 51: Impact of Malware on Organizations, by Source, 2018
Table 52: Patents on Identity Authentication Technologies, 2000-2019
Table 53: Patents on Data Governance Technologies, 2009-2019
Table 54: Patents on Access Management Technologies, 2002-2019
Table 55: Patents for Single Sign-on Technologies, 2006-2019
Table 56: Akamai Technologies Inc.: Recent Financial Performance, Through 2018
Table 57: Aware Inc.: Recent Financial Performance, Through 2018
Table 58: CA Inc.: Recent Financial Performance, Through 2017
Table 59: Equifax Inc.: Recent Financial Performance, Through 2018
Table 60: Experian Plc: Recent Financial Performance, Through 2018
Table 61: GB Group Plc: Recent Financial Performance, Through 2018
Table 62: IBM Corp.: Recent Financial Performance, Through 2018
Table 63: LogMeIn Inc.: Recent Financial Performance, Through 2018
Table 64: Microsoft Corp.: Recent Financial Performance, Through 2018
Table 65: Okta Inc.: Recent Financial Performance, Through 2018
Table 66: Salesforce Inc.: Recent Financial Performance, Through 2018
Table 67: SAP SE: Recent Financial Performance, Through 2018
Table 68: TransUnion: Recent Financial Performance, Through 2018
List of Figures
Summary Figure: Global CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 1: Global CIAM Market Share, by Solution Type, 2019 and 2024
Figure 2: Global CIAM Identity Authentication Solutions Market Share, by Region, 2019 and 2024
Figure 3: Global CIAM Identity Proofing Solutions Market Share, by Region, 2019 and 2024
Figure 4: Global CIAM Directory Services Market Share, by Region, 2019 and 2024
Figure 5: Global CIAM Identity Analytics Solutions Market Share, by Region, 2019 and 2024
Figure 6: Global CIAM Behavioral Analytics Solutions Market Share, by Region, 2019 and 2024
Figure 7: Global CIAM Access Management Solutions Market Share, by Region, 2019 and 2024
Figure 8: Global CIAM Data Governance Solutions Market Share, by Region, 2019 and 2024
Figure 9: Global CIAM Single Sign-on Solutions Market Share, by Region, 2019 and 2024
Figure 10: Global CIAM Market Share, by Service Type, 2019 and 2024
Figure 11: Global CIAM in Professional Services Market Share, by Region, 2019 and 2024
Figure 12: Global CIAM in Managed Services Market Share, by Region, 2019 and 2024
Figure 13: Global CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 14: Global CIAM in the BFSI Sector Market Share, by Region, 2019 and 2024
Figure 15: Global CIAM in the Telecommunications Sector Market Share, by Region, 2019 and 2024
Figure 16: Global CIAM in the Education Sector Market Share, by Region, 2019 and 2024
Figure 17: Global CIAM in the Healthcare Sector Market Share, by Region, 2019 and 2024
Figure 18: Global CIAM in the Media and Entertainment Sector Market Share, by Region, 2019 and 2024
Figure 19: Global CIAM in the Travel and Hospitality Sector Market Share, by Region, 2019 and 2024
Figure 20: Global CIAM in the Retail and Consumer Goods Sector Market Share, by Region, 2019 and 2024
Figure 21: Global CIAM in the Public Sector Market Share, by Region, 2019 and 2024
Figure 22: Global CIAM in Other Sectors Market Share, by Region, 2019 and 2024
Figure 23: Global CIAM Market Share, by Deployment Type, 2019 and 2024
Figure 24: Global CIAM Cloud Deployment Market Share, by Region, 2019 and 2024
Figure 25: Global CIAM On-premise Deployment Market Share, by Region, 2019 and 2024
Figure 26: Global CIAM Used by Small and Mid-Sized Enterprises Market Share, by Region, 2019 and 2024
Figure 27: Global CIAM Used by Large Enterprises Market Share, by Region, 2019 and 2024q
Figure 28: Global CIAM Market Share, by Region, 2019 and 2024
Figure 29: North American CIAM Market Share, by Country, 2019 and 2024
Figure 30: U.S. CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 31: Canadian CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 32: Mexican CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 33: European CIAM Market Share, by Country/Region, 2019 and 2024
Figure 34: German CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 35: U.K. CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 36: French CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 37: Italian CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 38: Rest of European CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 39: Asia-Pacific CIAM Market Share, by Country/Region, 2019 and 2024
Figure 40: Chinese CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 41: Indian CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 42: Japanese CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 43: Rest of Asia-Pacific CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 44: South American CIAM Market Share, by Country/Region, 2019 and 2024
Figure 45: Brazilian CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 46: Rest of South American CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 47: ROW CIAM Market Share, by Region, 2019 and 2024
Figure 48: Middle East CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 49: African CIAM Market Share, by End-User Industry, 2019 and 2024
Figure 50: Risks to Organizations due to Increasing Usage of Mobile Devices, 2018-2019
Figure 51: Challenges of IoT, 2018-2019
Figure 52: Biggest Cyber Threats to Organizations, 2018-2019
Figure 53: Vulnerabilities That Led to Cyberattacks, 2018-2019
Figure 54: Akamai Technologies Inc.: Revenue Share, by Division, 2018
Figure 55: Akamai Technologies Inc.: Revenue Share, by Region, 2018
Figure 56: Aware Inc.: Revenue Share, by Product, 2018
Figure 57: Aware Inc.: Revenue Share, by Region, 2018
Figure 58: CA Inc.: Revenue Share, by Product, 2017
Figure 59: CA Inc.: Revenue Share, by Region, 2017
Figure 60: Equifax Inc.: Revenue Share, by Product, 2018
Figure 61: Equifax Inc.: Revenue Share, by Region, 2018
Figure 62: Experian Plc: Revenue Share, by Product, 2018
Figure 63: Experian Plc: Revenue Share, by Region, 2018
Figure 64: GB Group Plc: Revenue Share, by Product, 2018
Figure 65: GB Group Plc: Revenue Share, by Region, 2018
Figure 66: IBM Corp.: Revenue Share, by Segment, 2018
Figure 67: IBM Corp.: Revenue Share, by Region, 2018
Figure 68: LogMeIn Inc.: Revenue Share, by Region, 2018
Figure 69: Microsoft Corp.: Revenue Share, by Segment, 2018
Figure 70: Microsoft Crop.: Revenue Share, by Country, 2018
Figure 71: Okta Inc.: Revenue Share, by Segment, 2018
Figure 72: Okta Inc.: Revenue Share, by Region, 2018
Figure 73: Salesforce Inc.: Revenue Share, by Region, 2018
Figure 74: SAP SE: Revenue Share, by Segment, 2018
Figure 75: SAP SE: Revenue Share, by Region, 2018
Figure 76: TransUnion: Revenue Share, by Segment, 2018
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Executive Summary
Consumer identity and access management (CIAM) are defined as a core discipline in an organization to support digital business initiatives. It allows organizations to offer a single digital identity to their customers for immediate access to online applications and services in a secure and intuitive manner and to comply with the legislative requirements regarding data privacy and security at the same time. A digital identity is defined as the identity adopted or claimed in online space by an individual, organization, or electronic device. An ideal CIAM solution ensures a secure, seamless digital customer experience at extreme scale and performance irrespective of the channels that the customers may use to interact with the brand.
CIAM solutions are used across a wide variety of sectors ranging from retail and banking to healthcare. Over the forecast period, the healthcare sector is estimated to be the fastest end-user vertical for applications of CIAM solutions globally. This growth is mainly because the healthcare sector is one of the most targeted sectors for cyber-attacks as healthcare organizations collect and store massive amounts of valuable personal information including highly sensitive data such as names, social security numbers, home addresses and dates of birth. To effectively tackle the rising threats of cybercrime and online fraud, healthcare providers are increasingly investing in innovative tools and systems.
Companies Mentioned
- Acuant Inc.
- Akamai Technologies Inc.
- Auth0 Inc.
- Avatier Corp.
- Aware Inc.
- Bitium Inc.
- CA Inc.
- Centrify Corp.
- Empowerid
- Equifax Inc.
- Ergon Informatik Ag
- Experian Plc
- Forgerock
- GB Group Plc
- GMO Globalsign Inc.
- International Business Machines Corp. (IBM)
- ID Analytics Llc
- Iwelcome B.V.
- Lexisnexis Risk Solutions Inc.
- Loginradius Inc.
- Logmein Inc.
- Microsoft Corp.
- Mitek Systems Inc.
- Morphotrust Usa Llc
- Okta Inc.
- Omada A/S
- Onegini
- Onelogin Inc.
- Optimal IDM Llc
- Ping Identity Corp.
- Pirean Ltd.
- Salesforce Inc.
- SAP SE
- Secureauth Corp.
- Simeio Solutions Llc
- Transunion
- Traxion
- Trusona
- Ubisecure Inc.
- Zoho Corp.
