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Retail Omni-Channel Commerce Platform - Global Strategic Business Report

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    Report

  • 508 Pages
  • January 2025
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 4845822
The global market for Retail Omni-Channel Commerce Platform is estimated at US$9.4 Billion in 2023 and is projected to reach US$27.7 Billion by 2030, growing at a CAGR of 16.6% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

The growth in the retail omni-channel commerce market is driven by several factors including technological advancements, changing consumer behavior, and an increase in mobile and internet penetration globally. Consumers today expect instant access to product information, availability, and pricing, irrespective of the shopping channel they use. This demand for a cohesive customer experience has pushed retailers to adopt omni-channel platforms that can provide real-time data across all channels. Furthermore, the surge in e-commerce adoption, accelerated by the COVID-19 pandemic, has underscored the necessity for retailers to blend their digital and physical presence effectively. Retailers who leverage omni-channel strategies report enhanced customer loyalty and higher sales, as they meet the customer`s demand for flexibility in shopping, pickup, and return services. As the digital landscape evolves, these platforms must continuously adapt to incorporate the latest technological innovations and consumer trends to sustain growth and competitiveness in the market.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the SaaS Deployment segment, which is expected to reach US$18.0 Billion by 2030 with a CAGR of a 17.7%. The On-Premise Deployment segment is also set to grow at 14.7% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, estimated at $2.8 Billion in 2023, and China, forecasted to grow at an impressive 21.4% CAGR to reach $6.2 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Retail Omni-Channel Commerce Platform Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Retail Omni-Channel Commerce Platform Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Retail Omni-Channel Commerce Platform Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Microsoft Corporation, Toshiba Corporation, SAP SE, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 36 Featured):

  • Microsoft Corporation
  • Toshiba Corporation
  • SAP SE
  • Salesforce.com, Inc.
  • Epicor Software Corporation
  • Magento Inc.
  • Toshiba Global Commerce Solutions, Inc.
  • Wix.com Ltd.
  • Intershop Communications AG
  • Unicommerce Esolutions Pvt. Ltd.
  • Tavant Technologies, Inc.
  • PrestaShop
  • Capillary Technologies

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Omnichannel Retail Commerce: Redefining the Shopping Experience and Revolutionizing the Retail Industry
What Is Omnichannel Retail and How Does It Work?
Core Components of Omnichannel Retail
Benefits & Drawbacks of Omnichannel Retail Commerce
Economic Frontiers: Trends, Trials & Transformations
EXHIBIT 1: In a World Torn by Geopolitical Instability & War, Steadfastness of Global GDP Becomes Increasingly Unpredictable Given the Many Direct and Indirect Economic Repercussions: World Economic Growth Projections (Real Gross Domestic Product (GDP), Annual % Change) for the Years 2022 Through 2025
EXHIBIT 2: All Eyes on Global Inflation, the Main Risk Factor in Global Markets: Global Headline Inflation Rates (In %) for the Years 2019 through 2025
EXHIBIT 3: With Oil Prices Influencing the Rate of inflation, It Remains the Most Watched Commodity in Global Markets: Global Average Annual Brent Crude Oil Price (In US$ Per Barrel) for Years 2019 through 2025
How COVID-19 and Economic Challenges Transformed the Omnichannel Retail Landscape?
Global Market Outlook
Solutions Segment Leads Global Market
Cloud Deployment Segment Poised for High Growth
Apparel & Footwear: The Leading End-Use Segment
Developing Countries to Boost Long-term Growth
Competition
EXHIBIT 4: Omni-Channel Retail Solutions - Global Key Competitors Percentage Market Share in 2024 (E)
Competitive Market Presence - Strong/Active/Niche for Players Worldwide in 2024 (E)
Recent Market Activity
Influencer/Product/Technology Insights
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
The Power of Omnichannel Retail Strategy: Unlocking Growth Through Endless Benefits
How Does Multi-Channel Retail Differ from Omnichannel Retail?
Key Trends & Technologies Shaping the Omnichannel Retail Landscape
From Decline to Opportunity: How Brick-and-Mortar’s Challenges Are Fueling Omnichannel Growth?
EXHIBIT 5: Rapid Increase in Online Retail Transactions Reflects the Losing Sheen of Physical Stores, Presenting Opportunities for Omnichannel Retail Market: Online Purchases as % of Retail Transactions Worldwide for the Years 2021, 2023, 2025 and 2027
How Is the Rapid Expansion of E-Commerce Fueling Omnichannel Retail Growth?
EXHIBIT 6: Burgeoning e-Commerce Sales Drive Retailers to Implement Omnichannel Solutions: Global E-commerce Sales in $ Trillion for the Years 2022, 2024, 2026, 2028 and 2030
Robust Expansion of Mobile Commerce Boosts Market Outlook
EXHIBIT 7: Mobile e-Commerce as % of Total e-Commerce Sales for the Years 2020, 2022, 2024, 2026 & 2030
Mobile Emerges as the Primary Platform to Connect Online and In-store Consumer Experiences
EXHIBIT 8: Smartphones Provide the Gateway to Retail: Global Smartphones Users (In US$ Million) for Years 2024, 2026, 2028 and 2030
Rising Consumer Demand for Seamless Shopping Experiences Drives Growth in Omnichannel Retail Commerce Market
Focus on Reducing Cart Abandonment Drives Demand for Cross-Channel Consistency
EXHIBIT 9: Online Shopping Cart Abandonment Rate (in %) for the Period 2018-2024
Revolutionizing Retail: How Are Technologies Shaping the Future of Omnichannel Commerce?
What Is the Role of Emerging Technologies in Omnichannel Commerce?
AI Emerges as a Game Changing Technology for Omnichannel Retail Operations
EXHIBIT 10: Growing Adoption of AI in Retail Market Drives Opportunities for AI in Omnichannel Retail Commerce: Global Market for AI in Retail (in US$ Billion) for the Years 2024, 2026, 2028 and 2030
How Are AR and VR Revolutionizing Omnichannel Commerce?
The Growing Importance of IoT in Omnichannel Commerce
The Power of Social Media in Shaping Omnichannel Retail
EXHIBIT 11: Growing Use of Social Commerce Expands Market Scope for Omnichannel Retail Solutions: Global Social Commerce Market Size (US$ Billion) for the Years 2022, 2024, 2026 and 2028
Phygital Retail: Bridging the Gap Between Physical and Digital Shopping Experiences
Advancements in Cloud Technology Enable Scalable and Flexible Omni-Channel Platforms
OmniChannel Order Management and Its Importance in Optimizing Fulfillment
Elevating the Grocery Experience: The Power of Omnichannel Commerce in Food Retail
A Glance at Select Brands Adopting Omnichannel Strategies
Major Challenges Facing the Omnichannel Retail Commerce Market
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Omni-Channel Retail Solutions Market Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2030
TABLE 2: World Recent Past, Current & Future Analysis for Omni-Channel Retail Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 3: World Historic Review for Omni-Channel Retail Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 4: World 12-Year Perspective for Omni-Channel Retail Solutions by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2018, 2024 & 2030
TABLE 5: World Recent Past, Current & Future Analysis for Solutions Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 6: World Historic Review for Solutions Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 7: World 12-Year Perspective for Solutions Component by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 8: World Recent Past, Current & Future Analysis for Services Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 9: World Historic Review for Services Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 10: World 12-Year Perspective for Services Component by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 11: World Recent Past, Current & Future Analysis for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 12: World Historic Review for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 13: World 12-Year Perspective for On-Premise Deployment by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 14: World Recent Past, Current & Future Analysis for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 15: World Historic Review for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 16: World 12-Year Perspective for Cloud Deployment by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 17: World Recent Past, Current & Future Analysis for In-Store Shopping by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 18: World Historic Review for In-Store Shopping by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 19: World 12-Year Perspective for In-Store Shopping by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 20: World Recent Past, Current & Future Analysis for In-Store Pickup by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 21: World Historic Review for In-Store Pickup by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 22: World 12-Year Perspective for In-Store Pickup by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 23: World Recent Past, Current & Future Analysis for Online Home Delivery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 24: World Historic Review for Online Home Delivery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 25: World 12-Year Perspective for Online Home Delivery by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 26: World Recent Past, Current & Future Analysis for Other Channels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 27: World Historic Review for Other Channels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 28: World 12-Year Perspective for Other Channels by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 29: World Recent Past, Current & Future Analysis for Apparel & Footwear End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 30: World Historic Review for Apparel & Footwear End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 31: World 12-Year Perspective for Apparel & Footwear End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 32: World Recent Past, Current & Future Analysis for Consumer Electronics End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 33: World Historic Review for Consumer Electronics End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 34: World 12-Year Perspective for Consumer Electronics End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 35: World Recent Past, Current & Future Analysis for FMCG End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 36: World Historic Review for FMCG End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 37: World 12-Year Perspective for FMCG End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 38: World Recent Past, Current & Future Analysis for Hospitality End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 39: World Historic Review for Hospitality End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 40: World 12-Year Perspective for Hospitality End-Use by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
TABLE 41: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
TABLE 42: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2018 through 2022 and % CAGR
TABLE 43: World 12-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2018, 2024 & 2030
III. MARKET ANALYSIS
UNITED STATES
Omni-Channel Retail Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
Market Analytics
CANADAJAPANCHINA
EUROPE
Omni-Channel Retail Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
Market Analytics
FRANCEGERMANYITALYUNITED KINGDOMSPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
Omni-Channel Retail Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
Market Analytics
AUSTRALIAINDIASOUTH KOREAREST OF ASIA-PACIFICLATIN AMERICAARGENTINABRAZILMEXICOREST OF LATIN AMERICAMIDDLE EASTIRANISRAELSAUDI ARABIAUNITED ARAB EMIRATESREST OF MIDDLE EASTAFRICAIV. COMPETITION

Companies Mentioned

  • Microsoft Corporation
  • Toshiba Corporation
  • SAP SE
  • Salesforce.com, Inc.
  • Epicor Software Corporation
  • Magento Inc.
  • Toshiba Global Commerce Solutions, Inc.
  • Wix.com Ltd.
  • Intershop Communications AG
  • Unicommerce Esolutions Pvt. Ltd.
  • Tavant Technologies, Inc.
  • PrestaShop
  • Capillary Technologies

Table Information