The study presents data from 30 colleges and universities in the USA about their recent retention experiences, with data spanning 2018 through Fall 2021. Survey participants discuss how their pandemic experience impacted key retention-oriented student services such as financial aid, academic advising, tutoring, childcare, career services and assessment and how these services will be re-shaped, or not, going forward. Survey participants give key retention rate data for graduate students, adult students, undergraduate students, low income students, STEM students and other demographics and categories.
The report also looks at spending on retention oriented consulting services, both current and expected, and looks particularly closely at college efforts, and satisfaction with such efforts, to retain students in lower income and other socially disadvantaged groups. In open-ended questions, survey participants describe what they have done well, or not, in recent years and what their expectations are for the near future.
Just a few of the report’s many findings are that:
- 33% felt that their overall retention rates would remain about the same over the next few years.
- A plurality of 36.67% felt that online tutoring efforts during the pandemic had been only somewhat effective.
- Services for students with disabilities was the service most disrupted by the pandemic and most in need of immediate attention.
- Survey participants estimated that 21.8% of the students enrolled in their programs were parents.
- About 20% of survey participants were dissatisfied or very dissatisfied with recent college efforts to reach the students most vulnerable to dropping out during the pandemic.
- Same college completion rates for students starting community college were only a mean of 31%.
Data in the report is broken out by size and type or Carnegie class of college, as well as for college tuition level, and for public and private colleges.
Table of Contents
1. THE QUESTIONNAIRE
2. PARTICIPANTS LIST
- Characteristics of the sample
3. SUMMARY OF MAIN FINDINGS
- Spending on Consulting Services for Student Retention
- Future Spending on Consulting Services for Student Retention
- Fall to Fall Retention Rates for First Year Students 2018 to 2019
- Fall to Fall Retention Rate for First Year Students 2019 to 2020
- Fall to Fall Retention Rates for Various Types of Students, 2021 to 2022
- Percentage of Students Who Start the College that Graduate from the Same College
- Retention Success with Specific Student Demographics
- Impact of Pandemic on Overall Retention Rates
- Impact of Exit Interviews on Retention Strategy
- Satisfaction Level with Efforts to Reach Vulnerable Students During the Pandemic
- New Practices to Keep Students Connected
- Childcare Services for Students
- Importance of Part Time Jobs and Internship for Retention
- Impact of Pandemic on Key Retention Oriented Student Services
- Impact on Financial Aid
- Impact on Career Services
- Impact on Learning or Tutoring Services
- Impact on Peer Mentoring Services
- Impact on Childcare Services
- Impact on Information Technology Services
- Impact on Services for the Disabled
- How will Student Services be Influenced by the Pandemic Experience
- Retention Oriented Services that Colleges Improved During Pandemic
- Percentage of Students Who Are Parents?
- Identifying High Risk Students
- Self-Evaluation of Efforts to Reach High Risk Students
- Spending on Tutoring
- Effectiveness of Online Tutoring
- Future of Online Tutoring
- Satisfaction with Academic Advising During Pandemic
- Potential Future Impact of Online Advising
- Future of the College Student Financial Aid Effort
- View of the Likelihood of Tuition Increases or Decreases
- View of the Future Course of the College Retention Rate
List of Tables
Table 1.1 How much did the college spend on consulting services to aid in student retention in the past year? (exclude spending on conferences which we ask about separately) in USD $
Table 1.2 How much did the college spend on consulting services to aid in student retention in the past year? (exclude spending on conferences which we ask about separately) in USD $ Broken out by public or private college
Table 1.3 How much did the college spend on consulting services to aid in student retention in the past year? (exclude spending on conferences which we ask about separately) in USD $ Broken out by enrollment
Table 1.4 How much did the college spend on consulting services to aid in student retention in the past year? (exclude spending on conferences which we ask about separately) in USD $ Broken out by type or Carnegie class
Table 1.5 How much did the college spend on consulting services to aid in student retention in the past year? (exclude spending on conferences which we ask about separately) in USD $ Broken out by tuition, $
Table 2.1 How much do you expect that the college will spend on consulting services to aid in student retention in the next year? (exclude spending on the conference which we ask about separately) in USD $
Table 2.2 How much do you expect that the college will spend on consulting services to aid in student retention in the next year? (exclude spending on the conference which we ask about separately) in USD $ Broken out by public or private college
Table 2.3 How much do you expect that the college will spend on consulting services to aid in student retention in the next year? (exclude spending on the conference which we ask about separately) in USD $ Broken out by enrollment
Table 2.4 How much do you expect that the college will spend on consulting services to aid in student retention in the next year? (exclude spending on the conference which we ask about separately) in USD $ Broken out by type or Carnegie class
Table 2.5 How much do you expect that the college will spend on consulting services to aid in student retention in the next year? (exclude spending on the conference which we ask about separately) in USD $ Broken out by tuition, $
Table 3 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic)
Table 3.1.1 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2018 to 2019
Table 3.1.2 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2018 to 2019 Broken out by public or private college
Table 3.1.3 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2018 to 2019 Broken out by enrollment
Table 3.1.4 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2018 to 2019 Broken out by type or Carnegie class
Table 3.1.5 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2018 to 2019 Broken out by tuition, $
Table 3.2.1 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2019-2020
Table 3.2.2 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2019-2020 Broken out by public or private college
Table 3.2.3 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2019-2020 Broken out by enrollment
Table 3.2.4 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2019-2020 Broken out by type or Carnegie class
Table 3.2.5 What was the college's fall to fall retention rate for first year students in each of the following periods: the fall 2018 to fall 2019 school year? (pre-Pandemic) and Fall 2019 to Fall 2020 (pre-pandemic to during pandemic) 2019-2020 Broken out by tuition, $
Table 4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September)
Table 4.1.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Graduate Students
Table 4.1.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Graduate Students Broken out by public or private college
Table 4.1.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Graduate Students Broken out by enrollment
Table 4.1.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Graduate Students Broken out by type or Carnegie class
Table 4.1.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Graduate Students Broken out by tuition, $
Table 4.2.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Students in the lowest income quartile
Table 4.2.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Students in the lowest income quartile Broken out by public or private college
Table 4.2.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Students in the lowest income quartile Broken out by enrollment
Table 4.2.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Students in the lowest income quartile Broken out by type or Carnegie class
Table 4.2.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Students in the lowest income quartile Broken out by tuition, $
Table 4.3.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Full time undergraduates
Table 4.3.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Full time undergraduates Broken out by public or private college
Table 4.3.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Full time undergraduates Broken out by enrollment
Table 4.3.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Full time undergraduates Broken out by type or Carnegie class
Table 4.3.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Full time undergraduates Broken out by tuition, $
Table 4.4.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Foreign Students
Table 4.4.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Foreign Students Broken out by public or private college
Table 4.4.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Foreign Students Broken out by enrollment
Table 4.4.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Foreign Students Broken out by type or Carnegie class
Table 4.4.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Foreign Students Broken out by tuition, $
Table 4.5.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Adult students over age 30 (or some reasonable equivalent)
Table 4.5.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Adult students over age 30 (or some reasonable equivalent) Broken out by public or private college
Table 4.5.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Adult students over age 30 (or some reasonable equivalent) Broken out by enrollment
Table 4.5.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Adult students over age 30 (or some reasonable equivalent) Broken out by type or Carnegie class
Table 4.5.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) Adult students over age 30 (or some reasonable equivalent) Broken out by tuition, $
Table 4.6.1 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) STEM students
Table 4.6.2 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) STEM students Broken out by public or private college
Table 4.6.3 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) STEM students Broken out by enrollment
Table 4.6.4 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) STEM students Broken out by type or Carnegie class
Table 4.6.5 What is the estimated the retention rate for the following specific kinds of students for Fall 2020 to Fall 2021 (this coming September) STEM students Broken out by tuition, $
Table 5.1 For the last year for which such data is available, what percentage of students who start at the college as fall term first-year students graduate the college?
Table 5.2 For the last year for which such data is available, what percentage of students who start at the college as fall term first-year students graduate the college? Broken out by public or private college
Table 5.3 For the last year for which such data is available, what percentage of students who start at the college as fall term first-year students graduate the college? Broken out by enrollment
Table 5.4 For the last year for which such data is available, what percentage of students who start at the college as fall term first-year students graduate the college? Broken out by type or Carnegie class
Table 5.5 For the last year for which such data is available, what percentage of students who start at the college as fall term first-year students graduate the college? Broken out by tuition, $
If you have had particular success in increasing retention rates for any specific group defined by any criteria -- race, SAT level, academic major, geographic origin, or any other criteria - explain how you achieved this success.
How has the pandemic affected your overall retention rates? If particular groups of students have been more impacted than others, which ones, and how much have retention rates fallen?
Table 6 How important have exit interviews been in developing and implementing your retention strategy?
Table 6.1.1 Exit interviews for Departing Students who did not graduate
Table 6.1.2 How important have exit interviews been in developing and implementing your retention strategy? Exit interviews for Departing Students who did not graduate Broken out by public or private college
Table 6.1.3 How important have exit interviews been in developing and implementing your retention strategy? Exit interviews for Departing Students who did not graduate Broken out by enrollment
Table 6.1.4 How important have exit interviews been in developing and implementing your retention strategy? Exit interviews for Departing Students who did not graduate Broken out by type or Carnegie class
Table 6.1.5 How important have exit interviews been in developing and implementing your retention strategy? Exit interviews for Departing Students who did not graduate Broken out by tuition, $
Table 6.2.1 How important have exit interviews been in developing and implementing your retention strategy? Exit interview with Graduating Students
Table 6.2.2 How important have exit interviews been in developing and implementing your retention strategy? Exit interview with Graduating Students Broken out by public or private college
Table 6.2.3 How important have exit interviews been in developing and implementing your retention strategy? Exit interview with Graduating Students Broken out by enrollment
Table 6.2.4 How important have exit interviews been in developing and implementing your retention strategy? Exit interview with Graduating Students Broken out by type or Carnegie class
Table 6.2.5 How important have exit interviews been in developing and implementing your retention strategy? Exit interview with Graduating Students Broken out by tuition, $
Table 7.1 The pandemic led many students to distance themselves from college life of necessity. But some may have fallen into greater alienation than others; how satisfied are you with the way that the college identified students more vulnerable than others to pandemic-related problems.
Table 7.2 The pandemic led many students to distance themselves from college life of necessity. But some may have fallen into greater alienation than others; how satisfied are you with the way that the college identified students more vulnerable than others to pandemic-related problems. Broken out by public or private college
Table 7.3 The pandemic led many students to distance themselves from college life of necessity. But some may have fallen into greater alienation than others; how satisfied are you with the way that the college identified students more vulnerable than others to pandemic-related problems. Broken out by enrollment
Table 7.4 The pandemic led many students to distance themselves from college life of necessity. But some may have fallen into greater alienation than others; how satisfied are you with the way that the college identified students more vulnerable than others to pandemic-related problems. Broken out by type or Carnegie class
Table 7.5 The pandemic led many students to distance themselves from college life of necessity. But some may have fallen into greater alienation than others; how satisfied are you with the way that the college identified students more vulnerable than others to pandemic-related problems. Broken out by tuition, $
What pandemic related new practices has the college developed to keep students in remote learning connected to the college?
Table 8.1 Does the college offer childcare services for students with children?
Table 8.2 Does the college offer childcare services for students with children? Broken out by public or private college
Table 8.3 Does the college offer childcare services for students with children? Broken out by enrollment
Table 8.4 Does the college offer childcare services for students with children? Broken out by type or Carnegie class
Table 8.5 Does the college offer childcare services for students with children? Broken out by tuition, $
How important do you consider part time employment for students and the provision of quality internships to be a factor in student retention and have you made efforts to evaluate or improve these services at your college?
Table 9 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students?
Table 9.1.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Financial Aid
Table 9.1.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Financial Aid Broken out by public or private college
Table 9.1.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Financial Aid Broken out by enrollment
Table 9.1.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Financial Aid Broken out by type or Carnegie class
Table 9.1.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Financial Aid Broken out by tuition, $
Table 9.2.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Career Services
Table 9.2.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Career Services Broken out by public or private college
Table 9.2.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Career Services Broken out by enrollment
Table 9.2.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Career Services Broken out by type or Carnegie class
Table 9.2.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Career Services Broken out by tuition, $
Table 9.3.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Academic Advising
Table 9.3.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Academic Advising Broken out by public or private college
Table 9.3.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Academic Advising Broken out by enrollment
Table 9.3.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Academic Advising Broken out by type or Carnegie class
Table 9.3.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Academic Advising Broken out by tuition, $
Table 9.4.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Learning Services/Tutoring Services
Table 9.4.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Learning Services/Tutoring Services Broken out by public or private college
Table 9.4.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Learning Services/Tutoring Services Broken out by enrollment
Table 9.4.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Learning Services/Tutoring Services Broken out by type or Carnegie class
Table 9.4.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Learning Services/Tutoring Services Broken out by tuition, $
Table 9.5.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Peer Mentoring Services
Table 9.5.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Peer Mentoring Services Broken out by public or private college
Table 9.5.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Peer Mentoring Services Broken out by enrollment
Table 9.5.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Peer Mentoring Services Broken out by type or Carnegie class
Table 9.5.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Peer Mentoring Services Broken out by tuition, $
Table 9.6.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Child Care Services
Table 9.6.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Child Care Services Broken out by public or private college
Table 9.6.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Child Care Services Broken out by enrollment
Table 9.6.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Child Care Services Broken out by type or Carnegie class
Table 9.6.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Child Care Services Broken out by tuition, $
Table 9.7.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Information Technology
Table 9.7.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Information Technology Broken out by public or private college
Table 9.7.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Information Technology Broken out by enrollment
Table 9.7.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Information Technology Broken out by type or Carnegie class
Table 9.7.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Information Technology Broken out by tuition, $
Table 9.8.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Personal Counseling
Table 9.8.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Personal Counseling Broken out by public or private college
Table 9.8.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Personal Counseling Broken out by enrollment
Table 9.8.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Personal Counseling Broken out by type or Carnegie class
Table 9.8.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Personal Counseling Broken out by tuition, $
Table 9.9.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Services for the Disabled
Table 9.9.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Services for the Disabled Broken out by public or private college
Table 9.9.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Services for the Disabled Broken out by enrollment
Table 9.9.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Services for the Disabled Broken out by type or Carnegie class
Table 9.9.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Services for the Disabled Broken out by tuition, $
Table 9.10.1 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Remedial Preparation
Table 9.10.2 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Remedial Preparation Broken out by public or private college
Table 9.10.3 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Remedial Preparation Broken out by enrollment
Table 9.10.4 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Remedial Preparation Broken out by type or Carnegie class
Table 9.10.5 On a scale of 1-5 with "1" as seriously impeded and "5" as unaffected, to what degree has the pandemic impacted the delivery of the following services to students? Remedial Preparation Broken out by tuition, $
Table 10 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices?
Table 10.1.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Financial Aid
Table 10.1.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Financial Aid Broken out by public or private college
Table 10.1.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Financial Aid Broken out by enrollment
Table 10.1.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Financial Aid Broken out by type or Carnegie class
Table 10.1.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Financial Aid Broken out by tuition, $
Table 10.2.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Career Services
Table 10.2.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Career Services Broken out by public or private college
Table 10.2.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Career Services Broken out by enrollment
Table 10.2.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Career Services Broken out by type or Carnegie class
Table 10.2.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Career Services Broken out by tuition, $
Table 10.3.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Academic Advising
Table 10.3.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Academic Advising Broken out by public or private college
Table 10.3.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Academic Advising Broken out by enrollment
Table 10.3.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Academic Advising Broken out by type or Carnegie class
Table 10.3.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Academic Advising Broken out by tuition, $
Table 10.4.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Learning Services/Tutoring Services
Table 10.4.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Learning Services/Tutoring Services Broken out by public or private college
Table 10.4.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Learning Services/Tutoring Services Broken out by enrollment
Table 10.4.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Learning Services/Tutoring Services Broken out by type or Carnegie class
Table 10.4.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Learning Services/Tutoring Services Broken out by tuition, $
Table 10.5.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Peer Mentoring Services
Table 10.5.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Peer Mentoring Services Broken out by public or private college
Table 10.5.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Peer Mentoring Services Broken out by enrollment
Table 10.5.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Peer Mentoring Services Broken out by type or Carnegie class
Table 10.5.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Peer Mentoring Services Broken out by tuition, $
Table 10.6.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Child Care Services
Table 10.6.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Child Care Services Broken out by public or private college
Table 10.6.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Child Care Services Broken out by enrollment
Table 10.6.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Child Care Services Broken out by type or Carnegie class
Table 10.6.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Child Care Services Broken out by tuition, $
Table 10.7.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Information Technology
Table 10.7.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Information Technology Broken out by public or private college
Table 10.7.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Information Technology Broken out by enrollment
Table 10.7.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Information Technology Broken out by type or Carnegie class
Table 10.7.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Information Technology Broken out by tuition, $
Table 10.8.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Personal Counseling
Table 10.8.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Personal Counseling Broken out by public or private college
Table 10.8.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Personal Counseling Broken out by enrollment
Table 10.8.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Personal Counseling Broken out by type or Carnegie class
Table 10.8.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Personal Counseling Broken out by tuition, $
Table 10.9.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Services for the Disabled
Table 10.9.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Services for the Disabled Broken out by public or private college
Table 10.9.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Services for the Disabled Broken out by enrollment
Table 10.9.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Services for the Disabled Broken out by type or Carnegie class
Table 10.9.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Services for the Disabled Broken out by tuition, $
Table 10.10.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Remedial Preparation
Table 10.10.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Remedial Preparation Broken out by public or private college
Table 10.10.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Remedial Preparation Broken out by enrollment
Table 10.10.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Remedial Preparation Broken out by type or Carnegie class
Table 10.10.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Remedial Preparation Broken out by tuition, $
Table 10.11.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student Athletics
Table 10.11.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student Athletics Broken out by public or private college
Table 10.11.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student Athletics Broken out by enrollment
Table 10.11.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student Athletics Broken out by type or Carnegie class
Table 10.11.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student Athletics Broken out by tuition, $
Table 10.12.1 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student clubs and entertainment
Table 10.12.2 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student clubs and entertainment Broken out by public or private college
Table 10.12.3 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student clubs and entertainment Broken out by enrollment
Table 10.12.4 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student clubs and entertainment Broken out by type or Carnegie class
Table 10.12.5 To what degree will the following services "return to normal" post pandemic and to what extent do you believe that they will incorporate new online services and other pandemic practices into their post pandemic practices? Student clubs and entertainment Broken out by tuition, $
Which retention-oriented services has your college or university gotten much better at over the course of the pandemic?
Table 11.1 What percentage of your students do you believe are parents?
Table 11.2 What percentage of your students do you believe are parents? Broken out by public or private college
Table 11.3 What percentage of your students do you believe are parents? Broken out by enrollment
Table 11.4 What percentage of your students do you believe are parents? Broken out by type or Carnegie class
Table 11.5 What percentage of your students do you believe are parents? Broken out by tuition, $
Table 12.1 Does the college identify high risk students and then intervene at certain thresh-holds such as number of classes or assignments missed, or low grade point averages?
Table 12.2 Does the college identify high risk students and then intervene at certain thresh-holds such as number of classes or assignments missed, or low grade point averages? Broken out by public or private college
Table 12.3 Does the college identify high risk students and then intervene at certain thresh-holds such as number of classes or assignments missed, or low grade point averages? Broken out by enrollment
Table 12.4 Does the college identify high risk students and then intervene at certain thresh-holds such as number of classes or assignments missed, or low grade point averages? Broken out by type or Carnegie class
Table 12.5 Does the college identify high risk students and then intervene at certain thresh-holds such as number of classes or assignments missed, or low grade point averages? Broken out by tuition, $
Table 13.1 Which phrase best describes your view of your college's efforts during the pandemic to reach out to and help students at high risk for dropping out?
Table 13.2 Which phrase best describes your view of your college's efforts during the pandemic to reach out to and help students at high risk for dropping out? Broken out by public or private college
Table 13.3 Which phrase best describes your view of your college's efforts during the pandemic to reach out to and help students at high risk for dropping out? Broken out by enrollment
Table 13.4 Which phrase best describes your view of your college's efforts during the pandemic to reach out to and help students at high risk for dropping out? Broken out by type or Carnegie class
Table 13.5 Which phrase best describes your view of your college's efforts during the pandemic to reach out to and help students at high risk for dropping out? Broken out by tuition, $
Table 14.1 How much did the college spend on tutoring for all students in the past year?
Table 14.2 How much did the college spend on tutoring for all students in the past year? Broken out by public or private college
Table 14.3 How much did the college spend on tutoring for all students in the past year? Broken out by enrollment
Table 14.4 How much did the college spend on tutoring for all students in the past year? Broken out by type or Carnegie class
Table 14.5 How much did the college spend on tutoring for all students in the past year? Broken out by tuition, $
Table 15.1 If the college had an online tutoring program during the pandemic how effective was this program?
Table 15.2 If the college had an online tutoring program during the pandemic how effective was this program? Broken out by public or private college
Table 15.3 If the college had an online tutoring program during the pandemic how effective was this program? Broken out by enrollment
Table 15.4 If the college had an online tutoring program during the pandemic how effective was this program? Broken out by type or Carnegie class
Table 15.5 If the college had an online tutoring program during the pandemic how effective was this program? Broken out by tuition, $
Will online tutoring become a more important part of the college’s student services and retention strategy post pandemic? If so, how?
Table 16.1 How satisfied were you with the college's online efforts in academic advising during the pandemic?
Table 16.2 How satisfied were you with the college's online efforts in academic advising during the pandemic? Broken out by public or private college
Table 16.3 How satisfied were you with the college's online efforts in academic advising during the pandemic? Broken out by enrollment
Table 16.4 How satisfied were you with the college's online efforts in academic advising during the pandemic? Broken out by type or Carnegie class
Table 16.5 How satisfied were you with the college's online efforts in academic advising during the pandemic? Broken out by tuition, $
How do you think this online student advising effort will impact student advising going forward?
Table 17.1 Over the next two years what will likely happen to your college's financial aid effort?
Table 17.2 Over the next two years what will likely happen to your college's financial aid effort? Broken out by public or private college
Table 17.3 Over the next two years what will likely happen to your college's financial aid effort? Broken out by enrollment
Table 17.4 Over the next two years what will likely happen to your college's financial aid effort? Broken out by type or Carnegie class
Table 17.5 Over the next two years what will likely happen to your college's financial aid effort? Broken out by tuition, $
Table 18.1 My best estimate is that tuition at our college will rise, fall or remain about the same over the next two years?
Table 18.2 My best estimate is that tuition at our college will rise, fall or remain about the same over the next two years? Broken out by public or private college
Table 18.3 My best estimate is that tuition at our college will rise, fall or remain about the same over the next two years? Broken out by enrollment
Table 18.4 My best estimate is that tuition at our college will rise. fall or remain about the same over the next two years? Broken out by type or Carnegie class
Table 18.5 My best estimate is that tuition at our college will rise, fall or remain about the same over the next two years? Broken out by tuition, $
Table 19.1 Over the next few years your best honest estimate is that:
Table 19.2 Over the next few years your best honest estimate is that: Broken out by public or private college
Table 19.3 Over the next few years your best honest estimate is that: Broken out by enrollment
Table 19.4 Over the next few years your best honest estimate is that: Broken out by type or Carnegie class
Table 19.5 Over the next few years your best honest estimate is that: Broken out by tuition, $
Samples
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Sources / Contributors
- Academic Success Advocacy Program
- Albany Law School
- Aquinas College
- Beloit College
- Calvin University
- Charleston Southern University
- Columbia College SC
- Concordia University, St. Paul
- Doane University
- Guilford College
- Jefferson State
- Lincoln Land Community College
- Manhattanville College
- Miles College
- Miles College
- Mount Aloysius College
- Randolph-Macon College
- Reed College
- San Diego Community College District
- St. Norbert College
- Talladega College
- The University of Alabama
- Trident University International
- University of Miami
- University of Missouri System
- University of New Hampshire
- University of North Carolina at Greensboro
- Utah Valley University
Methodology
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