Fishbone Diagramming

This webinar will teach you how to identify potential process problems and avoid process interactions through effective process mapping. It will cover steps to create a fishbone diagram including its purpose, advantages and how to present it.

Why Should You Attend:

Organizations can be proactive and avoid process issues or reactive resulting in wasted time and resources trying to determine root causes.

The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - flow or run chart) that is typically used to solve problems within organizations. In this webinar, you will learn how to apply IFD’s to capture potential problems before they effect cost, quality, schedule and customer satisfaction.

Areas Covered in the Webinar:

• Introduction
• Definition of fishbone diagram
• History and background
• Purposes and applications
• Advantages of fishbone diagram over other methods of problem-solving
• When to use a fishbone diagram

Fishbone Diagram Procedure

• Getting started
• Directions
• Approaches to build the “bones”
• The 6Ms
• The 5 Whys
• The 4Ps
• Steps to create a fishbone diagram
• How to get everybody in the team involved in brainstorming causes
• How to complete a fishbone diagram
• How to present a fishbone diagram

Who Will Benefit:

This training is useful for all the individuals who want to learn and apply simple problem analysis tools. It would be ideal for:

• Senior Executives
• Strategic Leaders
• Quality Managers
• Product managers
• Manufacturing and R&D Managers
• Quality Professionals/Consultants
• Presidents/Vice Presidents/CEOs
• ISO Coordinators/Management Representatives
• Engineers and Supervisors
• Laboratory Quality Professionals
• Accredited Auditors Requiring the Competency to Audit Quality