Case Management Leadership (Part 1)

This case management webinar will assist the case management department leader(s) in identifying required elements of compliance that must be measured. Critical compliance metrics which must be audited and reported to the appropriate staff member or group(s) will be identified. It will not only focus on auditing compliance metrics, but best practice to improve outcomes also will be discussed.

Why Should You Attend:

The role of the leader is challenging. Understanding priorities for managing a best-practice department is the goal of each case management leader. Priorities range for compliance, to mentoring staff - both experienced and novice, and to outcomes. This webinar will assist the leader in understanding priorities and the most opportune way to implement best practice in their department. It will also enable the leader to understand true collaboration, with physicians, physician advisors, payers and other care providers in the hospital. Developing a strategy for the future, including understanding the potential role of artificial intelligence in the case management department will be discussed.

Areas Covered in the Webinar:

Part 1: What is leadership?

• The role of the leader versus the role of a manager
• Leadership traits Leadership and value-based reimbursement
• Challenges of case management leadership
• Develop a best practice case management model
• Best-practice roles
• Maintain appropriate operational focus
• Physician and physician advisor collaboration
• Ensure appropriate vertical and horizontal relationships in your organization
• Payer contracts

Who Will Benefit:

• Case management Leaders: Directors of Case Management, Directors of Utilization Management, Directors of Social Work, Managers and Supervisors of Case Management, Utilization Management and Social Work
• Executives to whom these leaders report