This training program will differentiate between assertiveness and aggressiveness and assertiveness versus passive behavior. Further, it will guide attendees on how to manage assertively and handle conflicts and problems with poise and confidence, gaining the support and dependability of your team in the process.
This webinar will discourse why, as a leader, one of the most important skills to master for your success in leading people effectively (as well as earning cooperation of individuals around you) is the ability to deal with all types of people and situations in a confident, poised, self-assured manner. The program will teach attendees skills to command attention, be respected by others, and to lead your team effectively.
What is the difference between assertiveness and aggressiveness?
Why Should You Attend:
Do you have a hard time saying “no” to your staff? Many people in today’s society fear conflict and criticism. Let’s face it: it can be very difficult to assert yourself when dealing with staff that you are friendly with or with whom you have worked with for a long time. Often times, when dealing with conflicts or problems, it is easier to procrastinate or try to sweep things under the rug than to lose face and cause irritation of others. However, it can be crucial to deal with conflict and problems head on.This webinar will discourse why, as a leader, one of the most important skills to master for your success in leading people effectively (as well as earning cooperation of individuals around you) is the ability to deal with all types of people and situations in a confident, poised, self-assured manner. The program will teach attendees skills to command attention, be respected by others, and to lead your team effectively.
Areas Covered in the Webinar:
What is assertiveness?What is the difference between assertiveness and aggressiveness?
- Assertiveness versus passiveness
- Understanding yourself and others
- How to manage assertively and with authority with poise, respect, and confidence
- How to handle conflicts and problems effectively, with poise and confidence
- How to gain support and dependability from your team
- How to speak up assertively without being pushy
- How to professionally deal with employees or others who question your authority
- How to get employees to come to you with solutions instead of problems
- How to deal with chronic troublemakers on the job
- How to use assertive skills to interact more effectively with people throughout your organization
Who Will Benefit:
- CEOs
- CFOs
- COOs
- VPs
- Directors
- Mangers
- Supervisors
- Business Owners
Speaker
Vanessa G NelsonCourse Provider
Vanessa G Nelson,
