North America Queue Management System Market Forecast to 2030 - Regional Analysis - By Type, Component, and Application

The North America queue management system market was valued at US$ 169.05 million in 2022 and is expected to reach US$ 246.30 million by 2030; it is estimated to grow at a CAGR of 4.8% from 2022 to 2030.

Escalating Demand for Virtual Queue System Drives North America Queue Management System Market

According to the United Nations Department of Economic and Social Affairs, the total population is expected to reach 8.6 billion and 9.8 billion by 2030 and 2050, respectively. The data also represented that ~83 million people are being added to the world's population annually, and the upward trend in population size is anticipated to continue to rise in the coming years. With the rise in population, individuals seeking services from various businesses such as healthcare, banking & financial, government offices, and retail outlets are also likely to increase. Pertaining to this, numerous service providers have adopted various linear queuing management solutions to manage the queue efficiently. However, healthcare facilities, airports, and government offices still witness long queues of customers on a regular basis. In an attempt to reduce queues at various businesses, several queue management system market players are innovating and designing virtual queue systems, which enable customers to gather information about their queue status. The demand for the virtual queue system is gradually increasing among the above-mentioned sectors as this system allows customers to wait remotely. This is achieved through the use of smart technologies. Customers scan QR codes placed outside the premise and are able to receive an electronic token (e-token) number or queuing number, which can be used to gather information on queuing status. Thus, attributing to these benefits, the demand for virtual queuing systems is on the rise, which is anticipated to fuel the North America queue management system market in the coming years.

North America Queue Management System Market Overview

North America dominated the queue management system market, followed by Europe and Asia Pacific. The dominance of the market in North America majorly pertains to the existence of numerous end users across industries. The development of the North America queue management system market in North America is driven by the rising usage in the healthcare, aviation, and retail industries. The investment in the healthcare industry to adopt advanced technologies is rapidly growing across the region. According to JAHANI AND ASSOCIATES LLC, in 2022, the healthcare sector in the US observed an increase in capital market activities due to the impact of the COVID-19 pandemic. The healthcare industry received an investment of US$ 110 billion for the development of technology to improve healthcare services. Moreover, approximately 45% of the transactions in the healthcare industry were merger and acquisition (M&A) deals, which were performed by companies to develop the existing technology. The expansion of the healthcare industry owing to an increased number of patients visiting hospitals is fueling the market across the region. In addition, the country has a higher concentration of queue management system hardware manufacturers and software developers, which enables the end users to procure the systems from a variety of providers. The North America queue management system market in Canada and Mexico is also gaining popularity rapidly, as the number of system providers as well as end users is constantly increasing. Thus, the rising procurement rate is propelling the North America queue management system market.

North America Queue Management System Market Segmentation

The North America queue management system market is segmented based on type, component, application, and country.

Based on type, the North America queue management system market is bifurcated into virtual queuing and linear queuing. The virtual queuing segment held a larger share in 2022.

By component, the North America queue management system market is bifurcated into solution and services. The solution segment held a larger share in 2022.

By application, the North America queue management system market is segmented into BFSI, hospitals, retail outlets, utility service providers and airports, restaurants, government offices, and others. The BFSI segment held the largest share in 2022.

Based on country, the North America queue management system market is segmented into the US, Canada, and Mexico. The US dominated the North America queue management system market in 2022.

Q-MATIC Group AB, Qminder Ltd, Q-nomy Inc, Wavetec, Aurionpro Solutions Ltd, Advantech Co Ltd, and Lavi Industries are some of the leading companies operating in the North America queue management system market.