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Passenger Service System (PSS) - Global Strategic Business Report

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    Report

  • 274 Pages
  • November 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 5141139
The global market for Passenger Service System (PSS) was estimated at US$8.7 Billion in 2023 and is projected to reach US$17.1 Billion by 2030, growing at a CAGR of 10.2% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

How Are Passenger Service Systems Transforming the Travel Experience?

Passenger Service Systems (PSS) are integrated technology platforms that enable airlines, rail operators, and other transport providers to manage reservations, inventory, and ticketing operations. PSS platforms are critical in delivering a seamless travel experience, from booking to check-in and boarding. By leveraging cloud-based technologies and mobile applications, these systems allow passengers to easily book tickets, manage their itineraries, and receive real-time travel updates. For operators, PSS solutions streamline backend operations, improve customer service, and optimize revenue management by offering dynamic pricing and personalized travel options. In an increasingly digital world, PSS platforms are essential for meeting the demands of modern travelers who expect convenience, transparency, and flexibility.

What Technological Innovations Are Driving the Evolution of PSS?

The evolution of PSS is being driven by significant technological innovations, including the integration of artificial intelligence (AI), big data analytics, and cloud computing. AI-powered systems are enabling transport providers to offer personalized travel recommendations, predict passenger behavior, and optimize inventory management in real-time. Cloud-based PSS solutions offer scalability and flexibility, allowing operators to adapt quickly to changing market conditions and passenger preferences. Additionally, mobile-first PSS platforms are enhancing the customer experience by offering seamless mobile check-ins, boarding passes, and real-time notifications. These technologies are transforming the way travel services are delivered, improving efficiency and passenger satisfaction.

How Are Industry Trends Shaping the Demand for Passenger Service Systems?

Several industry trends are influencing the demand for PSS solutions. The rise of low-cost carriers and increasing competition among airlines and transport providers is pushing operators to invest in sophisticated PSS platforms that enhance the customer experience and optimize operational efficiency. The growing emphasis on personalization, driven by consumer demand for tailored travel experiences, is also leading to the adoption of more advanced PSS solutions. Furthermore, the push toward digitization and the rise of mobile travel are making PSS platforms more critical than ever, as passengers expect seamless digital interactions throughout their journey. The shift toward contactless travel in response to the COVID-19 pandemic has further accelerated the adoption of PSS technologies, particularly in mobile check-in and boarding.

The Growth in the Passenger Service System (PSS) Market Is Driven by Several Factors

The growth in the PSS market is driven by several factors, including the increasing digitization of the travel industry and the rising demand for seamless and personalized travel experiences. Technological innovations, such as AI, big data, and cloud computing, are enhancing the capabilities of PSS platforms, allowing operators to offer more dynamic and tailored services. The competitive landscape of the travel industry, particularly among airlines, is also pushing operators to invest in sophisticated PSS solutions that improve customer satisfaction and operational efficiency. Additionally, the shift toward mobile and contactless travel is accelerating the adoption of PSS platforms that provide passengers with a seamless and convenient travel experience from booking to boarding.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Software Component segment, which is expected to reach US$12.4 Billion by 2030 with a CAGR of a 9.6%. The Services Component segment is also set to grow at 11.9% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, which was valued at $2.3 Billion in 2023, and China, forecasted to grow at an impressive 13.7% CAGR to reach $3.8 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Passenger Service System (PSS) Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Passenger Service System (PSS) Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Passenger Service System (PSS) Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Accelya Holding World S.L, Amadeus IT Group SA, Bravo Passenger Solutions Pte Limited, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 44 Featured):

  • Accelya Holding World S.L
  • Amadeus IT Group SA
  • Bravo Passenger Solutions Pte Limited
  • Enoya-one Ltd. (AeroCRS)
  • Hexaware Technologies Ltd.
  • Hitit
  • IBS Software Services Pvt., Ltd.
  • Information Systems Associates (Accelaero)
  • Intelisys Aviation Systems Inc.
  • KIU System Solutions (Uruguay)
  • Radixx International, Inc.
  • Sabre Corp.
  • Sirena-Travel
  • SITA
  • Travel Technology Interactive
  • Travelport, LP
  • TravelSky Technology Limited
  • Unisys Corporation

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Impact of COVID-19 and a Looming Global Recession
  • Passenger Service System (PSS) - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Increasing Demand for Seamless Travel Experience Across Multiple Touchpoints
  • Technological Advancements in Cloud-Based and SaaS Passenger Service Systems
  • Rising Adoption of Mobile and Contactless Payment Solutions for Air Travel
  • Integration of AI and Machine Learning for Personalized Customer Experiences
  • Expansion of Low-Cost Carriers Driving Need for Flexible and Scalable PSS
  • Growing Focus on Enhancing Operational Efficiency Through PSS Automation
  • Rising Demand for Real-Time Data and Analytics in Passenger Management
  • Increasing Investment in Digital Transformation by Airlines and Rail Operators
  • Impact of COVID-19 on Accelerating Digital Adoption and Self-Service Technologies
  • Government Regulations on Passenger Safety and Data Privacy Driving PSS Innovation
  • Growth of Multimodal Transportation Systems Creating Opportunities for Integrated PSS
  • Expanding Use of PSS in Loyalty Programs and Customer Retention Strategies
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Passenger Service System (PSS) Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for Passenger Service System (PSS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 3: World Historic Review for Passenger Service System (PSS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 4: World 16-Year Perspective for Passenger Service System (PSS) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2014, 2024 & 2030
  • Table 5: World Recent Past, Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 6: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 7: World 16-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 10: World 16-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 11: World Recent Past, Current & Future Analysis for Airline Reservation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 12: World Historic Review for Airline Reservation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 13: World 16-Year Perspective for Airline Reservation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Departure Control by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 15: World Historic Review for Departure Control by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 16: World 16-Year Perspective for Departure Control by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 17: World Recent Past, Current & Future Analysis for Internet Booking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 18: World Historic Review for Internet Booking by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 19: World 16-Year Perspective for Internet Booking by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 20: World Recent Past, Current & Future Analysis for Airline Inventory by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 21: World Historic Review for Airline Inventory by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 22: World 16-Year Perspective for Airline Inventory by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 23: World Recent Past, Current & Future Analysis for Customer Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 24: World Historic Review for Customer Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 25: World 16-Year Perspective for Customer Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 26: World Recent Past, Current & Future Analysis for Airport Management Consulting by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 27: World Historic Review for Airport Management Consulting by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 28: World 16-Year Perspective for Airport Management Consulting by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 29: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 30: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 31: World 16-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
CANADA
JAPAN
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
CHINA
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
EUROPE
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
FRANCE
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
GERMANY
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
ITALY
UNITED KINGDOM
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
SPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
AUSTRALIA
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2024 (E)
INDIA
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2024 (E)
SOUTH KOREAREST OF ASIA-PACIFIC
LATIN AMERICA
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2024 (E)
ARGENTINABRAZILMEXICOREST OF LATIN AMERICA
MIDDLE EAST
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2024 (E)
IRANISRAELSAUDI ARABIAUNITED ARAB EMIRATESREST OF MIDDLE EAST
AFRICA
  • Passenger Service System (PSS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2024 (E)
IV. COMPETITION

Companies Mentioned

  • Accelya Holding World S.L
  • Amadeus IT Group SA
  • Bravo Passenger Solutions Pte Limited
  • Enoya-one Ltd. (AeroCRS)
  • Hexaware Technologies Ltd.
  • Hitit
  • IBS Software Services Pvt., Ltd.
  • Information Systems Associates (Accelaero)
  • Intelisys Aviation Systems Inc.
  • KIU System Solutions (Uruguay)
  • Radixx International, Inc.
  • Sabre Corp.
  • Sirena-Travel
  • SITA
  • Travel Technology Interactive
  • Travelport, LP
  • TravelSky Technology Limited
  • Unisys Corporation

Table Information