B2C E-Commerce payment value globally is expected to grow steadily through 2027
Contactless card transactions globally are set to nearly double by 2027
Global online shopping remains strong despite the return of in-person shopping. B2C E-Commerce payment value is expected to maintain steady growth through 2027, with contactless card transactions set to nearly double by then.
Credit cards remain the top choice for online payments, but digital wallets are gaining popularity. Virtual card transactions and BNPL sales are expected to rise significantly by 2027, showcasing the shift towards alternative payment methods. Asia-Pacific leads in digital payment adoption, while Latin America still favors credit cards but shows potential for growth in digital wallets and BNPL.
Real-time payments to witness significant growth globally by 2027
Real-time payments are witnessing a surge in popularity globally, serving as a digital alternative to cash. Latin America is anticipated to see a nearly fourfold increase in the volume of real-time payments by 2027, indicating a rising preference for this form of online payment. Similarly, the UAE is expected to experience a nearly fourfold increase in real-time payment transactions during the same period, while Egypt is forecasted to undergo triple-digit growth in this area, reflecting significant expansion.
In more advanced online payment markets such as Asia-Pacific, the projected CAGR for real-time payment volume in South Korea and China is expected to remain at single-digit and low double-digit percentages by 2027, illustrating a slower yet consistent adoption of real-time payments in these regions.
Key Questions Answered
- What were the top online payment methods preferred by shoppers globally?
- How does e-wallet use vary in different countries worldwide?
- How is BNPL adoption projected to develop globally by 2027?
- What share of adults has made a digital payment in 2022 across various countries?
- How is the number of real-time payment transactions projected to develop in different countries globally by 2027?
Table of Contents
1. Key Takeaways
- Key Takeaways of Asia-Pacific Online Payment Methods
- Key Takeaways of North America Online Payment Methods
- Key Takeaways of Europe Online Payment Methods
- Key Takeaways of Latin America Online Payment Methods
- Key Takeaways of MENA Online Payment Methods
3. Global Developments
- Overview of the Online and Mobile Payment Trends, September 2023
- B2C E-Commerce Payment Value, in USD trillion, 2023e & 2027f
- Preferred Online Payment Methods For B2C E-Commerce Purchases, in % of Adults, June 2022
- Preferred Payment Method When Shopping Online, in % of Respondents, October 2022
- Value of Contactless Card Transactions, in USD trillion, 2022e & 2027f
- Virtual Card Transaction Value, in USD trillion, 2022e & 2027f
- BNPL B2C E-Commerce Sales, in USD billion, 2022e & 2027f
- Number of BNPL Users, in millions, 2022e & 2027f
- Value of Digital Wallet Transactions, in USD trillion, 2023e & 2028f
- Total Number of OEM Pay E-Commerce Transactions, in USD billion, Growth in Transactions, in %, & Average Transaction Volume Per OEM Pay User, in USD, 2026f
- Share of OEM Pay E-Commerce Transactions Stemming From Purchases of Digital Goods, in %, 2026f
- Top Reasons Why Respondents Are Likely to Abandon Checkout, in % of Adults, June 2022
- Most Accessible vs Most Preferred Online Payment Method, in % of Adults, June 2022
- Share of Consumers Agreeing With the Following Statements Related to Security of Online Payments, in %, April 2023
- Share of Consumers Agreeing With the Following Statements Related to Digital and Mobile Wallets, in %, April 2023
- Top Consumer Expectations at Checkout When Making Online Purchases, incl. “Payment Methods”, in % of Respondents, October 2022
- QR Code Payment Transaction Value, in USD billion, 2023e & 2028f
- Cryptocurrency Payment Value, in USD billion, 2020-2025f
- Mobile Money Statistics, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Region, 2022
4. Asia-Pacific
4.1. Regional
4.2.1. Japan
4.3.1. China
- Overview of the Online and Mobile Payment Trends, September 2023
- B2C E-Commerce Payment Value, in USD trillion, 2023e & 2027f
- BNPL Payment Value, in USD billion, 2023e & 2028f
4.2.1. Japan
- Digital Payment Use, in % of Respondents, 2022
- Most Used Payment Methods, in % of Respondents, January 2023
- Share of Smartphone Payment Users, in % of Internet Users, February 2022 & February 2023
- Breakdown of Attitude Towards Future Use of Mobile Payments, in % of Internet Users, February 2023
- Breakdown of Smartphone Payment Service Use, by Number of Services Used, in % of Internet Users, January 2023
- Breakdown of Smartphone Payment Use, by Amount of QR Code Payment and Contactless Payment Services, in % of Internet Users, January 2023
- Top 5 QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2023
- Top 5 Contactless Mobile Payment Services, in % of Contactless Mobile Payment Service Users, January 2023
- Share of Shoppers Using a Mobile Wallet For Last Physical Purchase, in %, Q3 2022
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- B2C E-Commerce Payment Value, in USD trillion, 2022 & 2026f
- Breakdown of B2C E-Commerce Payment Methods, in %, 2022
- Share of Population That Made a Digital Payment, in %, 2022
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Card Payment Value, in USD billion, 2023e & 2027f
- BNPL Sales, in AUD billion, FY 2021 & FY 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Share of Shoppers Using a Mobile Wallet For Last Physical Purchase, in %, Q3 2022
- BNPL Transaction Value, in USD billion, 2023e & 2026f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Card Payments Value, in USD billion, 2023e & 2027f
- Share of Adults That Made a Digital Payment, in %, 2022
- Share of Adults That Used a BNPL Service, in %, Q3 2022
- Share of Shoppers Using a Mobile Wallet For Latest Physical Purchase, in %, Q3 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
4.3.1. China
- B2C E-Commerce Payments Value, in USD trillion, 2023e & 2027f
- Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, June 2021 & June 2022
- Online Payment User Penetration, in % of Internet Users, June 2022
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- Mobile Wallet Ownership and Usage, in % of Adults, Q2 2022
- B2C E-Commerce Payments Value, in USD billion, 2022 & 2026f
- Share of Online Shoppers Who Prefer Payment Cards for Online Payments, in %, 2022
- Share of Online Shoppers Who Prefer to Use Cash for Online Payments, in %, 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, Q3 2022
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of E-Wallet Users, by E-Wallet Provider, in millions, May 2023e
- B2C E-Commerce Payment Value, in USD billion, 2023e & 2027f
- Card Payment Value, in USD billion, 2023e & 2027f
- Number of Real-Time Payment Transactions, in billions, 2022 & 2027f
- Number of Digital Payment Transactions, in billions, FY 2022-23 & FY 2026-27f
- Value of Digital Payment Transactions, in INR trillion, FY 2022-23 & FY 2026-27f
- Number of BNPL Users, in millions, 2022e & 2027f
- Mobile Wallet Payments Value, in USD billion, 2023e & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Breakdown of Digital Wallet Use Frequency Among Adults, in %, May 2022
- Digital Payment Platform Use, by Digital Payment Platform Type, in % of Internet Users, H1 2022
- Digital Wallet and Mobile Banking Use, by Generation, in % of Respondents, H1 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Share of Online Payments Making Up Total Payment Transactions, in %, 2023e
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- Share of Adults That Made a Digital Payment, in %, 2022
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Share of Adults That Used a BNPL Service, in %, Q3 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- Card Payment Value, in USD billion, 2023e & 2027f
- Share of Adults Who Own a Mobile Wallet and Have Used It in the Past Year, in %, 2022
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
- Card Payment Value, in USD billion, 2023e & 2027f
- Breakdown of Online Payment Methods, in %, 2022e
- Number of Proximity Mobile Payment Users, in millions, 2022e-2026
- Proximity Mobile Payment User Growth, in % of Y-o-Y Change, 2022e-2026f
5. North America
5.1. Regional
- Online Payment Methods Overview and Trends, July 2023
- Share of Consumers Agreeing With the Following Statements Related to Digital and Mobile Wallets, in %, April 2023
- Share of Payment Methods Used at Least 5 Times Per Month, in % of Consumers, September 2022
- Breakdown of Primary Payment Methods For Online and In-Person Purchase of Large Products And Services, in % of Respondents, September 2022
- Breakdown of Primary Payment Methods For Online and In-Person Purchases of Small Items, in % of Respondents, September 2022
- Breakdown of Payment Methods Which Consumers Used For Their Most Recent Online Retail Purchase, in % of Consumers, December 2022
- Share of Payment Methods Used When Paying For Online Purchases, in % of Respondents, April 2022
- Share of Respondents Agreeing With Following Statements Related to Security of Online Payments, in %, April 2022
- Share of Consumers Who Adopted Select New Payment Methods in the Past Year, in %, May 2022
- Share of Respondents Who Use Two or More Forms of Digital Payments, in %, 2021 & August 2022
- Breakdown of Respondents Likely to Use Apple Pay Later Over Other BNPL Services, in %, March 2023
- Breakdown of Respondents Likely to Use Apple Pay Later Over Other BNPL Services, by Age Groups, in %, March 2023
- Breakdown of Payment Methods Most Commonly Used For Purchases, in % of Population, 2022 & 2023e
- Share of Respondents Who Use at Least One E-Wallet or Mobile Payment App For Online vs In-Store Purchases, in %, July 2023
- Breakdown of Mobile Payment Apps or E-Wallets Most Commonly Used For Online or In-Store Purchases, in %, July 2023
- Breakdown of Main Reasons Among Respondents For Not Using Mobile Payment Solutions More Often, in % of Respondents, July 2023
- Share of Consumers Who Anticipate Increasing or Decreasing Their Use of Select Payment Method For Online Purchases in the Next 12 Months, in %, April 2023
- Share of Respondents Identifying Top Features That Would Make Them More Comfortable When Making Online Purchases, in %, April 2023
- Proximity Mobile Payment Transaction Value, in USD billion, and Year-on-Year Change, in %, 2020-2027f
- Mobile Peer-to-Peer Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2027f
- Share of Adults Who Used a Digital Wallet at Least Once in the Past Month, in %, February 2023
- Breakdown of Payment Instruments Used For All Payments, by Age, in % of Respondents, October 2022
- BNPL Users, in millions, and Penetration Rate, in % of Internet Users, 2021-2026f
- Share of Consumers Who Have Already Used BNPL Services, in %, March 2022 & March 2023
- Share of Consumers That Used BNPL Services, by Age Group, in %, March 2023
- Most Used BNPL Providers, in % of Consumers, March 2023
- Share of Retailers Accepting International Payment Methods Such as Klarna and WeChat, in %, 2022 & 2023e
- Top Payment Apps Used For Making Payments, in % of Adults, July 2022
- Breakdown of Adults Using Payment Apps For Paying Stating They Have Confidence That Personal Information is Safe From Hackers, in%, July 2022
- Share of Consumers That Prefer to Shop at Merchants That Accept Cryptocurrency, by Generation in %, March 2022
- Share of Consumers Who Are Very or Extremely Interested in Using Cryptocurrency When Making Purchases from Merchants Offering Discounts, in %, March 2022
- Reasons For Not Using Cryptocurrency, in % of Respondents, October 2022
- Top Changes in Payment Habits When Making Purchases, incl. “Cryptocurrencies”, in % of Respondents, April 2022
- Share of Food & Retail Transaction Volume, by Payment Type, in %, 2022e-2024f
- Factors That Influence Retailer Selection When Buying Online, incl. “Payments”, in % of Online Shoppers, May 2022
- Payment Methods Used in Past For Online Purchases, in % of Respondents, April 2022
- Share of Consumers Who Use Prepaid Cards For Online Purchases, in %, April 2023
- Reasons for Using Prepaid Cards For Making Online Payments, in % of Respondents, April 2023
- Share of Citizens Who Are Worried About Using Their Credit Card Online, in %, April 2023
- Top Alternative Payment Methods Used When Making Online Payments, in % of Respondents, April 2023
- Satisfaction of Payment Methods Used For Making Online Payments, in % of Respondents, April 2023
6. Europe
6.1. Regional
- Overview of Online Payment Market & Trends, July 2023
- Payment Methods That Were Used at Least 5 Times a Month, in % of Respondents, September 2022
- Breakdown of Digital Wallet Attributes That Respondents Value the Most, in % of Respondents, September 2022
- Breakdown of Primary Payment Methods For Online and In-Person Purchase of Large Products and Services, in % of Respondents, September 2022
- Breakdown of Primary Payment Methods For Online and In-Person Purchases of Small Items, in % of Respondents, September 2022
- Importance of Having the Preferred Payment Method During Domestic or International Online Shopping, in % of Online Shoppers, August 2022
- Reasons For Cart Abandonment During Online Shopping, in % of Online Shoppers, August 2022
- Breakdown of Number and Value of Online Payments, by Payment Instrument, in % of All Online Payments, June 2022
- Breakdown of Online Payments, by Value of Purchase and Payment Instrument, in % of All Online Payments, June 2022
- Breakdown of Payment Instruments Used For Online Payments in Terms of Number of Payments, by Countries, in % All Online Payments, June 2022
- Number of Proximity Mobile Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2026f
- Share of In-Store Shoppers Who Used Contactless Cards For Payments vs Those Who Used Digital Wallets, in %, October 2022
- Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
- Share of Respondents Who Used Peer-to-Peer Payment Apps, in %, 2022
- Types of Digital Wallets That Were the Primary Means of Payment, in % of Smartphone Users, September 2022
- Value of Online Card Spending and Contactless Card Spending, in GBP million, March 2022-March 2023
- Volume of Online Card Payments and Contactless Card Payments, in millions, March 2022-March 2023
- Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
- Share of Online Purchases Paid For Using BNPL Services, in %, January 2022 & January 2023
- Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2022
- Share of Physical, Contactless and Mobile Transactions, in % of All Card Payment Transactions, 2022
- Frequently Used Online Payment Method, in % of Respondents, June 2022
- Share of Apple Pay and PayPal Users Who Use the Service Every day or Several Times a Week, in %, June 2022
- Most Important Criteria When Choosing Online Payment Method, in % of Respondents, June 2022
- Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
- Share of Online Shoppers Who Have Used BNPL For Online Shopping, by Age, in %, April 2022
- Breakdown of Main Reasons Why Online Shoppers Used BNPL, in %, April 2022
- Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
- Breakdown of the Usage of Digital Wallet, in % of Smartphone Users, September 2022
- Most used Digital Wallets, in % of Smartphone Users, September 2022
- Share of Respondents Who Used BNPL to Pay For Their Internet Purchases, in %, 2022
- Share of Respondents Who Agree Protection of Privacy and Data is a Leading Factor at Checkout, in %, June 2022
- Most Used Payment Method For Purchases or Online Payments in the Past week, in % of Internet Users, August 2022
- Breakdown of Most Used Digital Wallets, in % of Smartphone Users, September 2022
- Share of the Top Payment Methods Used For Online Payment, in % of Online Transactions, Q1 2023
- Value of Digital Payments, in EUR billion, 2021 & 2022
- Value of Contactless Payments, in EUR billion, 2021 & 2022
- Value of Innovative Payment Methods and Mobile & Wearable Payments Value for In-Store Payments, in EUR billion, 2021 & 2022
- Value of Mobile and Wearable Payments for Online Payments, in EUR billion, 2021 & 2022
- Top 3 Payment Methods Used For Online Purchases, in % of Online Purchases April 2023
- Share of Preferred Payment Methods At POS, by Generation, in %, December 2022
- Share of Payment Instruments in Face-to-Face Transactions, by Turnover and Volume, in % Total Transactions, November 2022
- Share of Payment Instruments in Online Transactions, by Turnover and Volume, in % Total Transactions, November 2022
- Preferred Payment Methods Among Respondents, in % of Respondents, March 2022
- Preferred Payment Methods Used For E-Commerce, in % of Respondents, March 2022
- Share of Access to Mobile Apps For Payments Other Than Swish vs Use of Mobile Apps For Payments Other Than Swish, by Age, in % of Respondents, March 2022
- Breakdown of the Use of Contactless Payments, in % of Respondents, October 2022
- Number of Online Payments Made via Bancontact or Payconiq, in billions, 2021 & 2022
- Share of Consumers Who Have Used Invoice vs Installment Payment For E-Commerce Payment, in %, October 2022
- Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
- Preferred Mobile Payment Apps, in % of Respondents, May 2022
- Share of Consumers Who Have Used Invoice vs Installment Payment For E-Commerce Payment, in %, October 2022
- Share of Respondents Using Contactless Payment With Debit Card, in %, August 2022
- Share of Respondents Using PayPal, in %, August 2022
- Share of Respondents Who See Digital Euro as a Replacement of Other Payment Methods, in %, August 2022
- Breakdown of Payment Methods Consumers Use Already vs Those They Wish to Use in the Future, in % of Respondents, December 2022
- Share of Popular vs Preferred Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2022
- Share of Non-Cash Payments, in % of Total Retail Trade Turnover, Q1 2023
- Share of Mir Card, in % of All Card Transactions, Q1 2023
- Share of Mir Card, in % of Issued Cards, Q1 2023
- Types of Payments Used For Online Purchases, in % of Online Shoppers, June 2022
- Types of Payments Used For Online Purchases, by Age in % of Online Shoppers, June 2022
- Breakdown of Payment Services Most Commonly Used When Shopping Online, in % of Online Shoppers, June 2022
- Share of Online Shoppers Who Are Encouraged to Shop Online Due to Availability of Safer Payment Methods, by Age Group, in %, June 2022
- Share of Factors Affecting the Selection of a Given Website For Making Online Purchase, incl. Payment Methods, by Age Group, in % of Online Shoppers, June 2022
- Top 5 Factors Affecting Online Shoppers‘ Perception of Credibility of a B2C E-Commerce Website When Purchasing For the First Time, incl. Payment Methods, in % of Online Shoppers, June 2022
- Problems Encountered When Making B2C E-Commerce Purchases via Mobile, incl. Payment, in % of Mobile Shoppers, June 2022
- Share of Respondents Who Used BNPL to Finance Their Purchases, in %, 2022e
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Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Affirm
- Afterpay
- Apple
- Bancontact
- CliQ
- Fawry
- iDEAL
- JoMoPay
- Klarna
- MACH
- Mobile Suica
- Payconiq
- PayPal
- Pix
- QIWI
- Samsung
- Sofort
- StatisPay
- Venmo
- Yape
- Yoo Money
- Zelle
