This webinar will explore the true causes and nature of human error, how human error should be investigated, how human error relates to human performance, and the difference between real human error and systems, process, and management deficiencies.
Unfortunately, sometimes these actions are not adequate to prevent these errors from occurring. 'Human Error' is sometimes not the cause of issues even though relegated/assigned as the root cause of adverse events with reasons assigned such as 'lack of attention to detail' or 'failure to follow procedure.' Corrective action in these instances often involves retraining or disciplinary action.
These approaches do not seek to understand really why the error(s) occurred.
Why you should Attend:
Human Error occurs in all settings. In the world of pharmaceutical manufacturing, the result of that error can result in loss of product or at the most extreme, injury to patients. Human is a frequent occurrence in pharmaceutical manufacturing. It occurs even when every obvious preventive action has been employed such as effective compliance documentation development and training.Unfortunately, sometimes these actions are not adequate to prevent these errors from occurring. 'Human Error' is sometimes not the cause of issues even though relegated/assigned as the root cause of adverse events with reasons assigned such as 'lack of attention to detail' or 'failure to follow procedure.' Corrective action in these instances often involves retraining or disciplinary action.
These approaches do not seek to understand really why the error(s) occurred.
Areas Covered in the Session:
- What is Human Error?
- Nature of human error in pharmaceutical manufacturing
- Approaches to investigating Human Error
- The root causes that are directly attributable to Human Error
- The role of leadership in Human Error reduction
- Human Error Reduction Strategies
- Human Error Prevention and Reduction Drivers
Speaker
Charles H. Paul is the President of C. H. Paul Consulting, Inc. - a regulatory, manufacturing, training, and technical documentation consulting firm - celebrating its twentieth year in business in 2017. He has been a regulatory and management consultant and an Instructional Technologist for 30 years and has published numerous white papers on various regulatory and training subjects. The firm works with both domestic and international clients designing solutions for complex training and documentation issues.
Who Should Attend
- Manufacturing
- Engineering
- Quality
- Regulatory functions or Services to include
- Machine Operators and Mechanics
- Quality Assurance
- Technical Services
- Laboratory
- Regulatory
- Engineers
- Documentation development and management with titles such as Associates, Technicians, Scientists, Supervisors, Managers, and Directors
