The ultimate study guide for Microsoft 365 Certified Associate (MCA) Modern Desktop certification - covers the new Exam MD-100 and the new Exam MD-101 in one book!
Referred to as the Modern Desktop, Microsoft 365 is Microsoft’s new suite of modern workplace services comprising Windows 10, Office 365, and Enterprise Mobility & Security. IT administrators tasked with deploying and implementing Modern Desktop are required to configure, secure, manage, and monitor devices and applications in enterprise environments. Success on the MCA Modern Desktop Administrator certification exam is essential for IT professionals seeking to expand their job opportunities and advance their careers.
The MCA Modern Desktop Administrator Complete Study Guide is an indispensable resource for candidates preparing for certification. This guide covers 100% of all exam objectives for the new Exam MD-100: Windows 10 and the new Exam-101: Managing Modern Desktops. All aspects of both new exams are covered, including in-depth information on advanced topics and technologies. Included is access to Sybex's comprehensive online learning environment - offering an assessment test, bonus practice exams, electronic flashcards, a searchable glossary, and videos for many of the chapter exercises (ONLY available for Exam MD-100). This must-have guide enables users to:
- Configure devices, core services, networking, storage, users, updates, and system and data recovery
- Implement, install, maintain, manage, and monitor Windows 10
- Plan desktop deployment and Microsoft Intune device management solutions
- Manage identities, applications, remote access, and data access and protection
- Review real-world scenarios, hands-on exercises, and challenging practice questions
The MCA Modern Desktop Administrator Complete Study Guide: Exam MD-100 and Exam MD-101 is an essential tool for anyone preparing for the exams and students and IT professionals looking to learn new skills or upgrade their existing skills.
Table of Contents
Introduction xxvii
Assessment Tests xl
Part I Exam MD-100 1
Chapter 1 Windows 10 Installation 3
Understanding the Basics 4
Windows 10 Features 8
Windows 10 Architecture 10
Preparing to Install Windows 10 11
Windows 10 Home 11
Windows 10 Pro 12
Windows 10 Enterprise 13
Windows 10 Enterprise E3 and E5 14
Windows 10 Requirements 14
New Install or Upgrade? 17
Disk Partitioning 20
Language and Locale 21
Installing Windows 10 22
Performing a Clean Install of Windows 10 22
Performing an Upgrade to Windows 10 31
Troubleshooting Installation Problems 36
Supporting Multiple-Boot Options 38
Using Windows Activation 39
Understanding Automated Deployment Options 40
An Overview of the Microsoft Deployment Toolkit 41
An Overview of Unattended Installation 46
An Overview of Windows Deployment Services 48
An Overview of the System Preparation Tool and Disk Imaging 51
Overview of the Windows Assessment and Deployment Kit 55
Windows Configuration Designer 56
Summary of Windows 10 Deployment Options 56
Deploying Unattended Installations 57
Using the System Preparation Tool to Prepare an Installation for Imaging 59
Using Windows Configuration Designer to Create a Disk Image 61
Using the Deployment Image Servicing and Management Tool 63
Using Windows System Image Manager to Create Answer Files 65
Windows Update 66
The Update Process 66
Using Windows Update 68
Using Command-Line Options 69
Installing Windows Store Updates 70
Summary 71
Exam Essentials 72
Video Resources 73
Review Questions 74
Chapter 2 Configuring Users 77
Understanding User Accounts 78
Account Types 79
Built-In Accounts 80
Local and Domain User Accounts 81
Working with User Accounts 82
Using the Local Users and Groups Utility 82
Using the User Accounts Option in Control Panel 84
Creating New Users 85
Disabling User Accounts 90
Deleting User Accounts 91
Renaming User Accounts 93
Changing a User’s Password 94
Using Windows Hello, Pictures, and Biometrics 94
Using Device Guard 95
Understanding Credential Guard 98
Configuring Device Health Attestation 99
Managing User Properties 101
Managing User Group Membership 101
Setting Up User Profiles, Logon Scripts, and Home Folders 103
Troubleshooting User Account Authentication 109
Managing and Creating Groups 110
Using Built-In Groups 111
Creating Groups 115
Managing Group Membership 116
Deleting Groups 118
Managing Security Using GPOs and LGPOs 118
Understanding the GPO and LGPO Basics 118
Using the Group Policy Result Tool 120
Managing and Applying LGPOs 121
Configuring Local Security Policies 123
Using Account Policies 124
Using Local Policies 130
Configuring User Account Control 138
Privilege Elevation 138
Registry and File Virtualization 140
Understanding Smart Cards 140
Configuring Remote Management 143
Remote Assistance 143
Remote Desktop 148
Enabling PowerShell Remoting 150
Configuring a VPN Connection 151
Transparent Caching 153
Broadband Tethering 153
Using PowerShell 155
Summary 157
Exam Essentials 157
Video Resources 157
Review Questions 158
Chapter 3 Managing Data 161
Managing File and Folder Security 162
Folder Options 163
Understanding Dynamic Access Control 167
Securing Access to Files and Folders 168
Determining and Viewing Effective Permissions for NTFS 172
Determining NTFS Permissions for Copied or Moved Files 174
Managing Network Access 174
Creating and Managing Shared Folders 175
Configuring Share Permissions 176
Configuring OneDrive 178
Understanding Hardware Security 181
Using BitLocker Drive Encryption 182
Features of BitLocker 183
Windows 7 vs. Windows 10 185
Using the BitLocker Administration and Monitoring Utility 187
Understanding Smart Cards 188
Summary 188
Exam Essentials 189
Video Resources 189
Review Questions 190
Chapter 4 Managing the Windows 10 Environment 193
Managing Windows 194
Manipulating the Desktop Environment 195
Configuring Personalization 204
Using Control Panel 209
Using the Microsoft Management Console 218
Using the System Icon 219
Understanding the Settings Window 222
Using PowerShell 224
Configuring Mobility Options 225
Configuring Offline Files and Synchronization 225
Configuring Power Policies 227
Configuring Windows To Go 233
Managing Windows 10 Services 236
Configuring Internet Browsers 238
Cortana 239
Browser Controls 240
Pinning Sites to the Taskbar 240
Searchable Address Bar 240
Security and Privacy Enhancements 240
Using the Browser’s Compatibility View 240
Using Protected Mode for IE11 241
Using InPrivate Browsing 242
Configuring Windows Internet Explorer 11 Options 243
Summary 247
Exam Essentials 247
Video Resources 248
Review Questions 249
Chapter 5 Configuring Security and Devices 253
Understanding Filesystems 254
Filesystem Selection 255
Filesystem Conversion 257
Configuring NTFS 258
Configuring Hardware 259
Understanding Devices 259
Using Device Manager 261
Installing and Updating Device Drivers 265
Driver Signing 275
Managing I/O Devices 275
Configuring Removable Storage Devices 275
Managing Printers 278
Configuring Windows Defender Firewall 291
Understanding the Windows Defender Firewall Basics 292
Windows Defender Firewall with Advanced Security 292
Summary 297
Exam Essentials 297
Video Resources 298
Review Questions 299
Chapter 6 Configuring Network Connectivity 301
Understanding the Basics 302
Peer-to-Peer Networks 302
On-site Active Directory Networks 304
Cloud-Based Azure Active Directory 306
Other Microsoft Networking Terms and Roles 306
Configuring NIC Devices 309
Configuring a Network Adapter 310
Troubleshooting a Network Adapter 316
Configuring Wireless NIC Devices 316
Configuring Wi-Fi Direct 324
Understanding TCP/IP 326
Benefits and Features of TCP/IP 327
Basics of IP Addressing and Configuration 329
Using IPv6 Addresses 334
Configuring TCP/IP on Windows 10 344
Testing Your IP Configuration 346
Configuring Windows 10 on a Network 348
Summary 350
Exam Essentials 350
Video Resources 351
Review Questions 352
Chapter 7 Configuring Recovery 355
Understanding Recovery 357
Knowing the Startup/Boot Options 358
Starting in Safe Mode 359
Enabling Boot Logging 362
Using Other Startup Setting Options 364
Understanding System Restore 365
Using the System Image Recovery 366
Using the Startup Repair Tool 367
Maintaining Windows 10 with Backup and Restore 368
Creating a Backup 369
Restoring Files from a Backup 370
Recovering Files from OneDrive 371
Using the Wbadmin Command Utility 372
Using Advanced Backup Options 373
Using System Protection 375
Creating Restore Points 376
Restoring Restore Points 376
Cleaning Up Old Restore Points 377
Using the Recycle Bin 377
Monitoring Windows 378
Introducing Performance Monitor 379
Using Other Performance-Monitoring Tools 388
Summary 397
Exam Essentials 398
Video Resources 399
Review Questions 400
Part II Exam MD-101 403
Chapter 8 Installing and Updating Windows 10 405
Understanding the Basics 406
Windows 10 Features 411
Understanding the Windows 10 Architecture 412
Preparing to Install Windows 10 413
Windows 10 Pro 414
Windows 10 Enterprise 415
Windows 10 Enterprise E3 and E5 416
New Install or Upgrade? 416
Disk Partitioning 420
Language and Locale 421
Installing Windows 10 421
Performing a Clean Install of Windows 10 422
Performing an Upgrade to Windows 10 430
Troubleshooting Installation Problems 435
Supporting Multiple-Boot Options 437
Using Windows Activation 438
Understanding Automated Deployment Options 439
An Overview of the Microsoft Deployment Toolkit 440
An Overview of Unattended Installation 445
An Overview of Windows Deployment Services 447
An Overview of the System Preparation Tool and Disk Imaging 450
Overview of the Windows Assessment and Deployment Kit 454
Summary of Windows 10 Deployment Options 455
Deploying Unattended Installations 456
Using the System Preparation Tool to Prepare an Installation for Imaging 457
Using the Deployment Image Servicing and Management Tool 459
Using Windows System Image Manager to Create Answer Files 461
Deploying with Windows Autopilot 462
Windows Autopilot Requirements 463
Windows Autopilot Profiles 465
Understanding Windows Updates 466
Windows Update Process 468
Using Windows Update for Business 468
Summary 472
Exam Essentials 472
Review Questions 474
Chapter 9 Managing Authentication 477
Active Directory vs. Azure Active Directory 478
Understanding Active Directory 478
Understanding Azure Active Directory 488
Managing Hybrid Networks 514
Password Hash Synchronization with Azure AD 515
Azure Active Directory Pass-through Authentication 515
Federation with Azure AD 516
Common Identity Scenarios 519
Azure AD Connect 520
Implementing Active Directory Federation Services 527
What is a Claim? 527
AD FS in Windows Server 2016 531
Configuring a Web Application Proxy 533
Active Directory Federation Services Installation 535
Using PowerShell Commands 544
Summary 549
Exam Essentials 550
Review Questions 552
Chapter 10 Managing Devices 555
Understanding File Systems 556
File System Selection 557
File System Conversion 559
Configuring NTFS 561
Configuring Disk Storage 563
Basic Storage 563
Dynamic Storage 564
GUID Partition Table 566
Cloud-Based Storage 567
Using the Disk Management Utility 571
Using the Microsoft Management Console 571
Understanding the Disk Management Utility 575
Managing Storage 589
Managing Dynamic Storage 589
Windows 10 Devices in Azure 591
Compliance Policies 592
Device Configuration Profiles 597
Summary 600
Exam Essentials 601
Review Questions 602
Chapter 11 Planning and Managing Microsoft Intune 605
Managing Devices with Microsoft Intune 606
Understanding Microsoft Intune Benefits 608
Configuring Intune Subscriptions 609
Provisioning User Accounts 611
Supporting Applications 626
Deploying Applications Using Intune 626
Supporting Broadband Connectivity 630
Understanding Data Synchronization 631
Using Mobile Application Management 633
Windows Information Protection 635
Understanding Updates 642
Deploying Software Updates Using Intune 642
Using Intune Compliance Reports 647
Using Intune Reports 647
PowerShell Commands 648
Summary 649
Exam Essentials 649
Review Questions 651
Chapter 12 Managing Security 655
Managing Windows Security 656
Windows Defender Security Center 657
Configuring Windows Firewall 660
Understanding the Windows Defender Firewall Basics 660
Windows Firewall with Advanced Security 661
Managing Security 667
Implementing Azure Windows Defender Advanced Threat Protection 667
Understanding Windows Defender Application Guard 669
Understanding Windows Defender Credential Guard 675
Implementing and Managing Windows Defender Exploit Guard 677
Using Windows Defender Application Control 682
Summary 682
Exam Essentials 683
Review Questions 684
Chapter 13 Configuring Auditing 687
Monitoring Windows 689
Introducing Performance Monitor 689
Using Other Performance-Monitoring Tools 698
Monitor Cloud-Based Tools 706
Monitor Azure Device Security 715
Summary 718
Exam Essentials 719
Review Questions 720
Appendix Answer to Review Questions 725
Chapter 1: Windows 10 Installation 726
Chapter 2: Configuring Users 726
Chapter 3: Managing Data 727
Chapter 4: Managing the Windows 10 Environment 728
Chapter 5: Configuring Security and Devices 729
Chapter 6: Configuring Network Connectivity 730
Chapter 7: Configuring Recovery 731
Chapter 8: Installing and Updating Windows 10 732
Chapter 9: Managing Authentication 732
Chapter 10: Managing Devices 733
Chapter 11: Planning and Managing Microsoft Intune 734
Chapter 12: Managing Security 735
Chapter 13: Configuring Auditing 736
Index 739
