+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

European Parcels: Market Insight Report 2021

  • PDF Icon

    Report

  • 184 Pages
  • November 2020
  • Region: Europe
  • Apex Insight
  • ID: 5233848
European Parcels: Market Insight Report 2021 sets out the market structure, size, growth, key trends and competitive landscape, covering eight main countries in depth: Germany, UK, France, Spain, Italy, Netherlands, Belgium and Poland. These markets represent 76% of European GDP and, according to our market model, 81% of total parcels revenues.

The other countries included in our continent-wide overview and market size estimates are Switzerland, Sweden, Norway, Austria, Denmark, Greece, Finland, Portugal, Ireland, Czech Republic, Romania, Hungary, Slovak Republic, Croatia, Bulgaria, Slovenia, Serbia, Lithuania, Latvia, Luxembourg, Estonia, Bosnia and Herzegovina, Iceland, Albania, FYR Macedonia, Malta and Montenegro. Russia and Turkey are excluded.

The publisher's definition of the parcels market includes domestic, intra-European and international parcels. It also includes business-to-business, business-to- consumer and consumer consigned parcels.
  • Parcel weight definitions vary, between operators and countries, but most describe parcels up to various weights approaching 40 kg.
  • All service levels are included (time definite and deferred).
  • Adjacent services, such as mail, pallet distribution, groupage, freight forwarding, same day delivery fulfilment and contract logistics are excluded.
  • The report provides historical and forecast market sizes covering the period from 2015-2025 .
  • Market sizes are presented in value and volume terms.
  • Market values are presented on a constant currency basis.
  • The market is segmented by country and, within each country and at the overall European level, between B2B, B2C and C2X.

The report includes in-depth profiles of the European operations of the following groups:

  • DP DHL
  • UPS
  • FedEx (including TNT)
  • Royal Mail Group
  • Le Groupe La Poste/DPD
  • Hermes
  • Poste Italiane
  • Amazon Logistics

The report draws on:

  • The publisher's work on the parcels markets in several key countries and regions
  • Our consulting work in the industry which has included advising on market and strategic issues and the attractiveness of parcel company acquisitions

Table of Contents

  • Summary
  • About the Publisher
  • Contents
  • European Parcels Market Background
  • Market definition
  • Characteristics of the market
  • Business vs. consumer delivery
  • Other segmentations of the market
  • Premium/economy
  • International/domestic
  • The Impact of COVID-19
  • The Impact of COVID-19 on GDP
  • The Impact of COVID-19 on parcel carrier revenue and volume
  • Royal Mail
  • GLS
  • DPDHL
  • DPDHL Parcel Germany
  • Poste Italiane
  • La Poste
  • Market Trends
1. Changes in retail patterns
  • Increase in direct sales by brands
  • Emergence and growth of subscription box business model
2. Improvement in carrier systems supporting improved customer service
3. Development of better last mile delivery solutions
  • Self-employed couriers
  • Parcel shops and locker networks
  • Delivery to the workplace
  • Home lockers and in-boot deliveries
  • Urban depots - local and mobile
4. Increasing use of new delivery vehicle types
  • Cargo bikes
  • Electric vans
  • Delivery drones and robots
5. Leading retailers playing a more active role in delivery
  • Amazon
  • Alibaba
  • Other retailers
  • Click & Collect
6. Increased use of technology in carrier operations
  • Hub and depot automation
  • Robotics
  • PoD improvements
  • Blockchain
7. Variations in, or alternatives to, hub and spoke models8. Cross-border B2C deliveries9. Same day delivery10. Evolving role of postal operators11. Increased role of brokers to serve the C2X segment
12. Supply chain trends leading to slower growth of B2B parcels
  • Market Size and Growth
  • Parcels market value
  • Volume
  • GDP Growth
  • Impact of internet retail market growth on parcels markets
  • Pricing
  • Competitive Landscape
  • Types of parcels carriers
  • Postal operators
  • Integrators
  • European networks
  • Independents
  • Market shares
  • Acquisitions
  • FedEx
  • UPS
  • Royal Mail
  • Deutsche Post DHL
  • Le Groupe La Poste/GeoPost
  • Profiles of Leading Groups
  • DPDHL
  • Recent developments
  • UPS (Europe)
  • Recent developments
  • FedEx
  • Recent developments
  • Royal Mail Group
  • Le Groupe La Poste/DPD
  • Parcels (within Services-Mail-Parcels)
  • GeoPost
  • Recent developments
  • Hermes
  • Recent developments
  • Poste Italiane
  • Amazon Logistics
  • Network of facilities
  • Development of core delivery operations
  • Amazon’s delivery model
  • Additional services
  • Shipping with Amazon
  • Implications for other carriers
  • Other European networks
  • Eurodis
  • Net Express Europe
  • GO! (General Overnight)
  • Forecasts
  • Economic growth forecasts
  • Internet retail forecasts
  • Parcels market forecasts
  • Growth by country
  • Growth by segment
  • Key messages for parcels networks
  • Risks to the forecasts
  • Germany
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • Germany - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • Deutsche Post DHL
  • UPS Germany
  • DPD
  • GLS Germany
  • FedEx/TNT
  • United Kingdom
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • UK - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • Royal Mail
  • DHL Express
  • DHL Parcel UK (UK Mail)
  • DPD
  • DPD Local
  • UPS
  • FedEx
  • TNT Express (FedEx)
  • Yodel
  • Hermes
  • DX Group
  • Tuffnells
  • APC Overnight
  • Amazon Logistics
  • France
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • France - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • La Poste
  • Geodis (SNCF Logistics)
  • FedEx France
  • UPS France
  • DHL France
  • GLS France
  • Ciblex
  • Colis Privé
  • Mondial Relay
  • Italy
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • Italy - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • BRT SpA
  • DHL Italy
  • UPS Italy
  • Poste Italiane
  • GLS Italy
  • FedEx Italy
  • Spain
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • Spain - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • Correos/Correos Express
  • DHL Spain
  • SEUR Geopost
  • Amazon Spain Fulfilment
  • MRW
  • UPS España
  • Nacex
  • FedEx
  • GLS Spain
  • Tourline
  • Envialia
  • Netherlands
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of overall retail
  • Netherlands - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • PostNL
  • DHL Parcel Netherlands
  • UPS Netherlands
  • FedEx Netherlands
  • DPD Netherlands
  • GLS Netherlands
  • Belgium
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Internet retail as a percentage of GDP
  • Belgium - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • bpost
  • UPS Belgium
  • FedEx Belgium
  • DPD Belgium
  • DHL Belgium
  • GLS Belgium
  • Poland
  • Market size and growth
  • Parcels market size
  • GDP growth
  • Internet retail sales and growth
  • Poland - Competitor Analysis
  • Leading parcel delivery companies by revenue
  • DPD Polska Sp. z.o.o.
  • InPost
  • DHL Express (Poland) Sp z.o.o
  • UPS Polska Sp z.o.o
  • Poczta Polska S.A.
  • FedEx
  • General Logistics Systems Poland Sp z.o.o
  • Appendix
  • Notes to be read in conjunction with this report
  • List of charts and tables
List of Exhibits
  • European parcels market value by segment (B2B, B2C, C2X), 2018-20
  • DPDHL Parcel Germany quarterly parcel volume, revenue & revenue per parcel
  • Amazon locker in a station in France
  • Leading carrier shares by country (illustrative)
  • European GDP growth 2016-2026
  • Royal Mail quarterly parcel volume, revenue & revenue per parcel
  • GLS quarterly parcel volume, revenue & revenue per parcel
  • DHL Express quarterly revenue, €m, Q1 2019-Q2 2021
  • DPDHL Parcel Germany quarterly parcel volume, revenue & revenue per parcel
  • Poste Italiane quarterly parcel volume, revenue & revenue per parcel
  • Le Groupe La Poste Service-Mail-Parcels (Parcels Only) Revenue, 6 monthly periods, €m, Q2 2019-Q1 2021
  • GeoPost revenue, 6 monthly periods, €m, Q2 2019-Q1 2021
  • Hermes parcel shop in the UK
  • Parcel shop and locker locations in main European countries, 2020
  • Hermes testing in-boot deliveries with VW
  • DPD ‘Green Last Mile’ initiative: using double decker bus as depot
  • Zedify cargo bike
  • DPD EAV P1 cargo bike
  • Yodel cargo bike in Oxford
  • Geek+ robots used in a distribution centre
  • Amazon robots deployed in a fulfilment centre
  • Soly robot at DPD Paris
  • European parcels market value and growth by country €m, 2015-20
  • European parcels market value and growth by country €m, 2015-20
  • European parcels market value and growth by segment (B2B, B2C, C2X) €bn, 2015-20
  • European parcels market value and growth by segment (B2B, B2C, C2X) €bn, 2015-20 (table)
  • European parcels market volume by country, 2020/m parcels
  • European GDP Growth, 2016-21 %
  • GDP growth by country, CAGR 16-21 %
  • GDP Growth 2020 & 21(f)
  • Internet retail spend by main European country, 2015-2020/€bn
  • Internet retail spend by main European country, 2015-2020/€bn
  • Internet retail as a share of overall retail sales 2015-20/%
  • Historical market shares of leading carrier groups
2020 market shares of leading carriers by country
  • Revenues of Leading Carriers by European Country, 2020
  • Revenue from outside largest market/€m, %
  • FedEx Inc. European acquisitions 2006-2020
  • UPS Inc. European acquisitions 2008-2019
  • Royal Mail European acquisitions 2015-18
  • Deutsche Post DHL acquisitions 2004-2016
  • Le Groupe La Poste acquisitions 2004-2020
  • Deutsche Post DHL European parcels revenue, 2019-2020
  • Deutsche Post DHL European Parcels & DHL Express Europe Revenue, 2010-2019
  • Deutsche Post DHL European parcels revenue by division (new reporting structure), 2019-2020
  • UPS European operations by country, 2021
  • History of UPS’ European expansion
  • FedEx Express European operations, 2021
  • Royal Mail revenues by operating segment, 2012-2021/£m
  • GLS financial performance, 2011-2021
  • Royal Mail parcel volumes, UKPIL, GLS and Parcelforce, 2012-2021
  • Royal Mail/GLS parcel revenues by selected major European countries, 2012-20 (€m)
  • GLS European operational statistics, 2021
  • Recent developments
  • Le Groupe La Poste Group financials, 2013-2020/€m
  • Le Groupe La Poste financial performance (Services-Mail-Parcels & GeoPost), 2014-2020/€m
  • Parcel volumes of GeoPost & Colissimo, 2013-2020/Vol m
  • La Poste parcel volumes (m), GeoPost/Services-Mail-Parcels , 2014-2020
  • Le Groupe La Poste operating statistics, 2016-2020
  • GeoPost revenue by country, 2018-2020
  • Hermes Europe revenues, employees and consignments, 2011-20
  • Poste Italiane parcel revenue and volume by segment (B2B, B2C, Other), 2016-20
  • Amazon fulfilment centre in Peterborough, UK
  • Amazon’s logistics facilities worldwide, 2020
  • Eurodis network member operational statistics, 2019
  • European GDP growth: 2015-25/annual % change
  • GDP Growth by country, 19-21 & 20-21
  • Internet retail spend forecast by country €bn, 2015-25
  • Internet retail as a share of overall retail sales 2015-2025/%
  • Forecast European parcels market by country €bn, 2015-2025
  • Forecast European parcels market by segment €bn, 2014-2024
  • Forecast European parcels market by country by segment/€m, 2015-2025
  • Germany parcels market size and growth by segment, €m, 2015-2025
  • Germany GDP growth: 2016-26/annual % change
  • Germany internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: Germany vs. European average 2015-2025
  • Germany parcels revenue by carrier, 2020 €m
  • DPD Germany revenue, 2016-20
  • GLS Germany revenue, 2012-20
  • FedEx Germany revenue, 2012-2020
  • UK parcels market size and growth by segment, €m, 2015-2025
  • United Kingdom GDP growth: 2016-26/annual % change
  • UK internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: UK vs. European average 2015-25
  • UK parcels revenue by carrier (grouped), 2020/€m
  • UK parcels revenue by carrier (individual), 2016-2020/€m
  • Royal Mail UK parcel volume (inc. Parcelforce), 2011-2021/m
  • Royal Mail UK parcel revenue & revenue per parcel, 2012-21/£m
  • DHL Parcel UK (UK Mail) revenues, 2010-2020/£m
  • DPDgroup revenue, 2010-2020/£m
  • DPD Local turnover, 2010-2020/£m
  • UPS turnover, 2010-2020/£m
  • FedEx turnover (combined), 2010-2020/£m
  • TNT Express turnover, 2010-2020 £m
  • Yodel turnover, 2010-2020/£m
  • Hermes financials, 2010-2020 £m
  • Tuffnells financials, 2010-2020 £m
  • APC Overnight financials, 2010-2020 £m
  • Amazon Logistics notional revenue, 2013-20 £m
  • France parcels market size and growth by segment, €m, 2015-2025
  • France GDP growth: 2016-26/annual % change
  • France internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: France vs. European average 2015-25
  • France parcels market competitor analysis €m, 2020
  • France parcels market competitor analysis €m, 2015-2020
  • La Poste parcel revenues (France), 2013-2020/€m
  • UPS France revenue, 2010-2020 €m
  • DHL France revenue, 2010-2020 €m
  • GLS France revenue, 2011-2020/€m
  • Ciblex revenue, 2011-2020/€m
  • Colis Privé revenue, 2010-2020/€m
  • Italy parcels market size and growth by segment, €m, 2015-2025
  • Italy GDP growth: 2016-26/annual % change
  • Italy internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: Italy vs. European average 2015-25
  • Italy parcels market competitor analysis 2019/€m
  • BRT s.p.a. revenue, 2011-20/€m
  • DHL Express Italy revenue, 2010-20/€m
  • UPS Italy revenue, 2011-19/€m
  • Poste Italiane parcel revenues (B2B, B2C, Other), 2016-20
  • Poste Italiane parcel volumes (B2B, B2C, Other), 2016-20
  • GLS Italy revenue, 2011-20/€m
  • TNT Express Italy revenue, 2010-20/€m
  • Spain parcels market size and growth by segment, €m, 2015-2025
  • Spain GDP growth: 2016-26/annual % change
  • Spain internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: Spain vs. European average 2015-25
  • Spain parcels market competitor analysis €m, 2019
  • Spain parcels market competitor analysis - parcel revenues €m, 2015-19
  • Correos + Correos Express parcels revenue, 2016-19/€m
  • DHL Spain revenue, 2012-19 €m
  • SEUR Spain revenues, 2014-20 €m
  • TIPSA (acquired by SEUR)
  • UPS España financials, 2010-20/€m
  • FedEx Spain financials, 2011-19/€m
  • GLS Spain financials, 2010-18 €m
  • Netherlands parcels market size and growth by segment, €m, 2015-2025
  • Netherlands GDP growth: 2016-26/annual % change
  • Netherlands internet retail sales and growth, 2015-25 €bn
  • Internet retail as % of overall retail: Netherlands vs. European average 2015-25
  • Netherlands parcels market competitor analysis €m, 2020
  • PostNL parcel volume, 2010-2020/m
  • UPS Netherlands financials, 2010-20 €m
  • DPD Netherlands financials, 2010-20, €m
  • Belgium parcels market size and growth by segment, €m, 2015-2025
  • Belgium GDP growth: 2016-26/annual % change
  • Belgium internet retail sales and growth, 2015-25 €bn
  • Belgium parcels market competitor analysis €m, 2018
  • Belgium parcels market competitor analysis €m, 2018
  • bpost Parcel Revenues, Domestic & International, 2012-2018
  • bpost Parcel Revenues, Domestic & International, 2012-2018
  • Poland parcels market size and growth by segment, €m, 2015-2025
  • Poland GDP growth: 2016-26/annual % change
  • Poland internet retail sales and growth, 2015-25 €bn
  • Poland parcels market competitor analysis €m, 2019
  • DPD Polska financials, 2013-20 €m
  • InPost financial and operational performance, 2017-20
  • DHL Express (Poland) financials, 2010-19 €m
  • UPS Polska financials, 2010-19 €m
  • General Logistics Systems Poland financials, 2010-2019/€m