If, instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it.
Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.
Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.
Why you should Attend:
- When you have a non-conformance in the laboratory, how do you approach it?
- Do you jump in and start treating the symptoms?
- Do you stop to consider whether there's actually a deeper problem that needs your attention?
- Determine what happened
- Determine why it happened
- Figure out what to do to reduce the likelihood that it will happen again
Areas Covered in the Session:
- Defining the Problem
- Examining the Data
- Identifying Possible Causal Factors
- Identifying the Root Cause(s)
- Taking Corrective Action
- Verifying the effectiveness of the corrective action
Speaker
Michael Brodsky has been an Environmental Microbiologist for more than 41 years. He is a Past President of the Ontario Food Protection Association and AOAC International.He serves as Chair for the AOAC Expert Review Committee for Microbiology, as a scientific reviewer in Microbiology for the AOAC OMA and the AOAC Research Institute, as a reviewer for Standard Method for the Examination of Water and as a chapter editor on QA for the Compendium of Methods in Microbiology. He is also a lead auditor/assessor in microbiology for the Canadian Association for Laboratory Accreditation (CALA) and is a member of the Board of Directors.
Who Should Attend
- Microbiologists
- QA Managers
- Laboratory Managers
- Laboratory Supervisors
- QC Practitioners
